DoubleTree by Hilton Pomona

4.0 star property
4-star hotel in Westmont

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for DoubleTree by Hilton Pomona

Lobby
Exterior
Lobby
Terrace/patio
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Room service
  • Parking available

Explore the area

Map
3101 W Temple Ave, Pomona, CA, 91768
  • California State Polytechnic University, Pomona
    ‪3 min drive‬
  • Western University of Health Sciences
    ‪7 min drive‬
  • Fairplex
    ‪7 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪22 min drive‬

Room options

Room, 1 King Bed, Non Smoking (Little Extras Upgrade)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Roll-in Shower, Little Extras Upgrade)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hr Acc Roll-In Shower)

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Little Extras Upgrade)

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Pomona

Westmont stay.Your stay at this Westmont hotel places you within 2 miles (3 km) of Spadra Cemetery and California State Polytechnic University, Pomona. Also, Phillips Paw Park is within 3 miles (5 km) and Steep Canyon Trailhead is within 6 miles (10 km).

What's nearby

  • California State Polytechnic University, Pomona - 3 min drive
  • Fairplex - 7 min drive
  • Auto Club Raceway at Pomona - 9 min drive
  • Raging Waters - 9 min drive
  • The Shoppes at Chino Hills - 10 min drive

Getting around

  • Walnut Industry Station - 11 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 22 min drive

Restaurants

  • ‪Spike's Cake Shop - ‬5 min drive
  • ‪Basil And Co. - ‬4 min drive
  • ‪Oak Tree Lanes - ‬2 min drive
  • ‪Starbucks - ‬16 min walk
  • ‪Burger King - ‬5 min drive

About this property

DoubleTree by Hilton Pomona

4-star hotel in Westmont
DoubleTree by Hilton Pomona offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. A terrace, a vending machine, and concierge services are also featured at the business-friendly DoubleTree by Hilton Pomona. Parking is available for a fee.

This 4-star Pomona hotel is smoke free.

  • 132 guestrooms or units
  • 3 levels
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Pomona offers 132 accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. LED televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Pomona hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 10 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10 AM: USD 7-20 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • LED TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7 to 20 per person
  • Self parking fee: USD 10 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche, debit cards, and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Pomona
Hilltop Suites Hotel Pomona
Hilltop Suites Pomona
Pomona Shilo Inn
Shilo Inn Pomona
Hilltop Suites
DoubleTree by Hilton Pomona Hotel
DoubleTree by Hilton Pomona Pomona
DoubleTree by Hilton Pomona Hotel Pomona

DoubleTree by Hilton Pomona Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 630 out of 1001 reviews" "
Rating 8 - Good. 187 out of 1001 reviews" "
Rating 6 - Okay. 84 out of 1001 reviews" "
Rating 4 - Poor. 49 out of 1001 reviews" "
Rating 2 - Terrible. 51 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid spot! Quiet & gas station is walking distance. Right next to the freeway
Stayed 2 nights in Aug 2024

10/10 Excellent

lisa

Excellent!
Stayed 2 nights in Oct 2024

8/10 Good

miranda

Travelled with family
Liked: Staff & service, property conditions & facilities
Found a couple pieces of hair On a towel and the unopened hand soap box
Stayed 1 night in Oct 2024

10/10 Excellent

Amelia, Riverdale Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

LORI, Palm Desert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convient stay for a class I was attending.
Stayed 2 nights in Oct 2024

10/10 Excellent

Edgardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kethion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Lori

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I liked the entry and lobby of this property and the nice areas to sit. They also seem to have a lovely restaurant even though we did not have time to use it. It also had a nice little area to buy snacks. Unfortunately, the rest of our stay was disappointing. One of the reasons was that our room was not cleaned the first day and when I went down at 6:00 pm that evening and asked if it could be cleaned they said that housekeeping was finished. They made us feel like it was an inconvenience even to have towels brought to the room. When we returned to our room there were towels just inside the door on the stool and the door was left OPEN. And, then there were small things like no waters in our room, which is really helpful for coffee. The coffee maker needs to to upgraded. Overall, the hospitality was sorely missing and you felt nickel and dimed versus welcomed. Something as simple as a water bottle goes a long way to get someone to return to your hotel. We are super easygoing and the type to leave our rooms clean and respectable so if we were bummed then I assume someone with higher expectations would be pretty unhappy with their stay. If you need a place to sleep this is a good spot but if you are looking for a little bit more customer service and hospitality this hotel is unfortunately medicore.
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
thank you
Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa

Excellent stay
Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa

Liked: Property conditions & facilities
It was an excellent stay
Stayed 1 night in Sep 2024

10/10 Excellent

Biao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best choice in the area. Not much to do.
Stayed 1 night in Sep 2024

6/10 Okay

Nicholas

The windows in the lobby were very dirty
Stayed 1 night in Sep 2024

8/10 Good

Kathryn

Stayed 4 nights in Sep 2024

10/10 Excellent

cynthia, Santa Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Great room!
Stayed 1 night in Sep 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The widows in the lobby were filthy. The view from the lobby was obstructed by dirty windows.
Stayed 1 night in Sep 2024

10/10 Excellent

CHRISTINA

Stayed 3 nights in Sep 2024

2/10 Terrible

Marwan

Room full of ants and different crawling insects I took some pictures Also the smell of the room was awful
Stayed 1 night in Sep 2024

6/10 Okay

JOSEPH

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person working the front desk was so friendly and offered to print out a parking pass we needed for a college tour. Great service!
Stayed 1 night in Sep 2024

6/10 Okay

Moon, Cupertino

Liked: Staff & service
They charged $10 for parking; nobody told me about it. The breakfast buffet was a joke.
Stayed 1 night in Sep 2024

10/10 Excellent

Jamal, USA

Liked: Cleanliness, amenities
It was good
Stayed 3 nights in Sep 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024