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Extended Stay America Suites Los Angeles Ontario Airport

2.5 star property
Hotel near Ontario Mills Shopping Mall in Ontario

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Photo gallery for Extended Stay America Suites Los Angeles Ontario Airport

Studio, 2 Double Beds, Non Smoking
Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Lobby
Exterior

Reviews

5.8 out of 10

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Laundry
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
3990 Inland Empire Blvd, Ontario, CA, 91764
  • Toyota Arena
    ‪8 min walk‬
  • Ontario Mills Shopping Mall
    ‪20 min walk‬
  • Ontario Convention Center
    ‪4 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪6 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Exterior

Comfort Inn & Suites near Ontario Airport

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.0 out of 5, Very good, (1052)
The price is CA $175
per night
CA $201 total
includes taxes & fees
21 Mar - 22 Mar
Comfort Inn & Suites near Ontario Airport

About the area

Ontario

Guasti stay.With a stay at this Guasti hotel, you'll be within half a mile (1 km) of Toyota Arena and 2 miles (3 km) of Ontario Mills Shopping Mall. IFLY Indoor Skydiving - Ontario and Cucamonga-Guasti Regional Park are also within 2 miles (3 km).

What's nearby

  • Toyota Arena - 8 min walk - 0.7 km
  • Ontario Mills Shopping Mall - 20 min walk - 1.7 km
  • Ontario Convention Center - 4 min drive - 4.7 km
  • Rancho Cucamonga Epicenter - 5 min drive - 5.6 km
  • Victoria Gardens - 6 min drive - 7.7 km

Getting around

  • East Ontario Station - 9 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 6 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬17 min walk
  • ‪In-N-Out Burger - ‬20 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Eureka! Ontario - ‬12 min walk
  • ‪Bone & Broth - ‬19 min walk

About this property

Extended Stay America Suites Los Angeles Ontario Airport

Hotel near Ontario Mills Shopping Mall in Ontario
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Los Angeles Ontario Airport also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free.

This Ontario hotel is smoke free.

  • 127 guestrooms or units
  • 3 levels
  • Built in 1997
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
  • 1 conference room
Extended Stay America Suites Los Angeles Ontario Airport offers 127 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Languages

English

Property amenities

Family friendly

  • Kitchen
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Extended Stay America Los Angeles Airport Hotel Ontario
Extended Stay America Los Angeles Ontario Airport Hotel
Extended Stay America Ontario Airport
Los Angeles Ontario Airport
Extended Stay America Los Angeles Ontario Airport
Extended Stay America Los Angeles Ontario Airport
Extended Stay America Suites Los Angeles Ontario Airport Hotel
Extended Stay America Suites Los Angeles Ontario Airport Ontario

Extended Stay America Suites Los Angeles Ontario Airport Reviews

Reviews

5.8
Rating 10 - Excellent. 232 out of 1004 reviews
Rating 8 - Good. 145 out of 1004 reviews
Rating 6 - Okay. 158 out of 1004 reviews
Rating 4 - Poor. 163 out of 1004 reviews
Rating 2 - Terrible. 306 out of 1004 reviews

5.6/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

DELMESHA

Liked: Cleanliness
Disliked: Property conditions & facilities
Toilets didn't flush. Had to have them come and fix them every day. Dog stains pea stains on the carpet.Birdie mattress pads
Stayed 3 nights in Nov 2024

4/10 Poor

KEN

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
You pay for what you get.
Stayed 2 nights in Nov 2024

2/10 Terrible

Kevin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed stay
We check into room 310 walked into the bathroom and there was a barley alive roach in the bathtub call tge front desk to inform them and the only thing that was offered was an apology right after i hung up the phone here comes another roach on the wall by the table called the front desk again they finally moved us to another room 334 which a little cleaner but the heater didn't work that well. As a motel general manager this has been the worst hotel i have ever stayed. This extended stay does not look like the pictures they advertise
When we walked into room 334 wow this is unacceptable
Why but a mirror behind the TV
Roach in the tub
Holes in the wall are there cameras in the room I don't
Stayed 1 night in Nov 2024

4/10 Poor

Susan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Floors were dirty, sink didn’t drain, microwave plate was missing. No ice machine!
Stayed 1 night in Nov 2024

2/10 Terrible

Brawn

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Here’s the revised draft: Subject: Request for Refund Due to Unsatisfactory Stay Dear [Baymont Management/Customer Service], My name is Brawn Hampton, and I am writing to express my dissatisfaction with my recent stay at Baymont and to formally request a refund for the charges incurred. The room I initially booked did not have the amenities as advertised, specifically reliable internet access, which was essential for my work. After paying an additional $30 for early check-in, I discovered that the internet on the third floor was not functioning. Despite reporting the issue, I was forced to switch to a lower-grade room to access internet service. However, I was still charged the rate for the suite I initially booked, despite the downgrade in accommodations. This situation was highly inconvenient, as it disrupted my ability to work and did not meet the expectations set by your advertised amenities. Given the circumstances, I kindly request: 1. A refund for the difference between the suite and the downgraded room I was provided. 2. A refund of the $30 early check-in fee, as I was unable to use the services I paid for due to the internet issues. Please let me know how to proceed with this matter. I have attached any relevant documentation, including receipts and confirmation emails, to assist with your review. I appreciate your attention to this and look forward to your prompt resolution. Thank you for your understanding. Sincerely, Brawn Hampton Phone: 840-261-5188
Stayed 2 nights in Nov 2024

8/10 Good

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Nov 2024

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities
Cockroach in restroom
Stayed 1 night in Nov 2024

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Amar

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The beds are nice, the property needed to work.
Stayed 2 nights in Nov 2024

2/10 Terrible

Enjoli

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Justin

Stayed 3 nights in Oct 2024

2/10 Terrible

Shannetta

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
had roaches, management admitted to knowing
Stayed 2 nights in Oct 2024

10/10 Excellent

Erick

Stayed 1 night in Oct 2024

2/10 Terrible

Jo Ellyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Stella

Liked: Staff & service, amenities
A little runned down but served it's purpose. Main furniture was clean and usable, the staff was friendly and accommodating.
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Horrible hotel when we got there the shower had not been cleaned. There was hair on the walls and the floor was slimey. Everything in the hotel was covered in black dust. There was a chair in the room that was covered in ants and traveled to our beds. Front desk was no help we asked for the room to be cleaned 3 times and it was never cleaned. Most horrible place I’ve ever been. Bad customer service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness
Stayed 3 nights in Oct 2024

2/10 Terrible

Nancy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is infested with roaches and should not be operating. Health inspectors need to pay a visit !
Stayed 5 nights in Oct 2024

2/10 Terrible

Laneshia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

4/10 Poor

GALILEO

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very bad experience
Stayed 1 night in Oct 2024

2/10 Terrible

Ryan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Only if you have to.
Old beat up room . Toilet seat falling off..smelled really bad.. We left and went to another hotel. Just not for us.
Stayed 1 night in Oct 2024

4/10 Poor

Ricardo

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Negative hospitality atmosphere, Negative professional sanitation, Negative security property and guests hallways overnight. I was on a 3-day stay business r&r, First thing as I got there I was charged up to $100 in hidden service fees early check in when I arrived at approximately 11:00 a.m., was charged a cleaning deposit for my house train service pet unregistered (entered the room and realized it was not clean from the last pet that was in the room wreaked the smell of cat urine within the restrooms the floors were stained carpet) There is a trash room located on the floor on each floor with open trash cans and garbage spread on the ground. Management treats guest as suspects, and has very little control over her staff. The room that I had was unsanitized spot cleaned only. The key point of interest areas had not been sanitized such as the people on the door, no remote control working properly, the dishes that I received were dirty with food residue, I asked for a scoring pad sponge and was given an Old rag, I requested for my garbage to be taken to the dumpster and was told to take it out myself, I went to go recline on the recliner to realize it was busted and not openable. The list can go on the breakfast that was served was no more than just two thermoses and 99 cent store packaged items. Just kept creating chaos and stereotyping and the personnel would reflect on their slander and deformations of customers. Lack of hospitality value
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches in my room! Door to the room and bathroom kept getting stuck
Stayed 3 nights in Oct 2024

6/10 Okay

Marisa, Winnetka

Stayed 1 night in Oct 2024

2/10 Terrible

Ana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is by far the worst. Should me remove from Expedia. The place is dirty, has roaches. You walk in and smell the filthy roaches. Do not say here
Stayed 1 night in Oct 2024