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Pacific Palms Resort

4.0 star property
Golf resort in City of Industry

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pacific Palms Resort

Exterior
Exterior
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
2 restaurants, breakfast served
Golf

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
1 Industry Hills Pkwy, La Puente, CA, 91744
  • Round 1 Bowling and Amusement
    4 min drive
  • Puente Hills Mall
    4 min drive
  • La Puente City Park
    5 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    46 min drive

Room options

View all photos for Deluxe Room, Mountain View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, Mountain View

  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room

  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, City View

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Executive Room, City View, Executive Level

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Executive Room, City View, Executive Level

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Executive Room, Mountain View, Executive Level

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Executive Room, Mountain View, Executive Level

  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Pool
Courtyard by Marriott LA Hacienda Heights/Orange County
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Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1001)
The price is CA $225
per night
CA $252 total
includes taxes & fees
5 Dec - 6 Dec
Courtyard by Marriott LA Hacienda Heights/Orange County

About the area

La Puente

City of Industry stay.Your stay at this City of Industry resort places you within 3 miles (5 km) of Round 1 Bowling and Amusement and Puente Hills Mall. La Puente City Hall and Babe Zaharias Golf Course are also within 3 miles (5 km).
View more Resorts in Los AngelesOpens in a new window

What's nearby

  • Round 1 Bowling and Amusement - 4 min drive - 3.7 km
  • Puente Hills Mall - 4 min drive - 3.8 km
  • La Puente City Park - 5 min drive - 4.9 km
  • California State Polytechnic University, Pomona - 13 min drive - 12.9 km
  • City Of Hope Hospital - Duarte - 20 min drive - 20.9 km

Getting around

  • Walnut Industry Station - 10 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 46 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Taco Del Rio - ‬13 min walk
  • ‪Jack in the Box - ‬3 min drive
  • ‪Tierra Mia Coffee - We - ‬3 min drive
  • ‪Little Caesars Pizza - ‬16 min walk

About this property

Pacific Palms Resort

Golf resort in City of Industry
Pacific Palms Resort offers its guests a full-service spa, a golf course, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this resort measures 45000 square feet (4181 square meters) and includes conference space. A health club, a spa tub, and a sauna are also featured at the business-friendly Pacific Palms Resort. Self parking is free.

This La Puente resort is smoke free.

  • 292 guestrooms or units
  • 11 levels
  • 2 dining venues
  • Meeting rooms
  • 45000 sq ft of conference space
  • 4181 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Pacific Palms Resort offers 292 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Refrigerator (on request)
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Valet parking on site (USD 14 per night)
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–11 AM on weekdays and 7 AM–10:30 AM on weekends: USD 10-24.95 per person
  • 2 restaurants
  • 1 bar

Things to do

  • Fitness center
  • Full-service spa
  • Golf course
  • Golf driving range
  • Heated pool
  • Outdoor pool
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch LED TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 24.95 per person
  • Valet parking fee: USD 14 per night
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 35 per night
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash.
    For guests' safety, the property includes a first aid kit in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pacific Palms
Pacific Palms City Of Industry
Pacific Palms Resort
Pacific Palms Resort City Of Industry
Palms Pacific
Palms Pacific Resort
Palms Resort
Pacific Palms Resort La Puente
Pacific Palms La Puente
Resort Pacific Palms Resort La Puente
La Puente Pacific Palms Resort Resort
Resort Pacific Palms Resort
Pacific Palms
Pacific Palms Resort Resort
Pacific Palms Resort La Puente
Pacific Palms Resort Resort La Puente

Pacific Palms Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 544 out of 1000 reviews" "
Rating 8 - Good. 204 out of 1000 reviews" "
Rating 6 - Okay. 115 out of 1000 reviews" "
Rating 4 - Poor. 72 out of 1000 reviews" "
Rating 2 - Terrible. 65 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert, AUBERRY

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Min

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Yamileth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay overall
Stayed 1 night in Aug 2024

10/10 Excellent

DiDi, Long Beach

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is what made it! I really love this resort! This is my go to!
Stayed 3 nights in Jul 2024

6/10 Okay

Juan, Anaheim

Liked: Cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Room comfort
The property has one functioning elevator and was given a room right near the ONE elevator and heard the elevator shaft going up and down all night until around 1:30 am. And then started up again around 5:30 am as golfers began their tee times.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good getaway
Great place to stay just to get away
Stayed 1 night in Aug 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful property that’s getting run down & management is cutting financial corners (I.e cheap coffee maker, shower curtains, linen, etc.)
Stayed 3 nights in Aug 2024

10/10 Excellent

Elena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing place to stay. Hotel and staff were so amazing. Will stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

dennise

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Aug 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Angeleca

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

marie grace

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Aug 2024

10/10 Excellent

Mario

Stayed 1 night in Aug 2024

6/10 Okay

Chunxiang

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Nice view , but the room looks like need remodel, especially the bathroom is too old. The second night front desk manager wasn’t nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Erica

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant
Stayed 2 nights in Aug 2024

10/10 Excellent

Lizeth

Travelled with family
Liked: Property conditions & facilities
Amazing view
Stayed 1 night in Aug 2024

6/10 Okay

Michel

Travelled with partner
Liked: Staff & service, property conditions & facilities
We have 2 queen beds. One of the bed sheets was Dirty. So we slept in one bed. We check in late so we didnt call housekeeping to change
Stayed 2 nights in Aug 2024

8/10 Good

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Zhiyi

Stayed 5 nights in Jul 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here ! The rooms and the balcony with the views are incredible! The perfect little getaway ❤️
Stayed 1 night in Jul 2024

2/10 Terrible

Shavonne

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is far from a hotel when it comes to the room itself. I’ve never stepped foot in a motel 6 but i imagine that the rooms look the same but the cost is less. The beds are terrible. Mattress is old, lumpy and the linens were dingy- they did not even provide a comforter. Bathroom is tiny and everything is dated. The customer service was trash, i was charged extra for bringing my child, sounds like discrimination if you asked me. And was also told that we needed wristbands for the pool. When we got out to the pool there were several individuals with no wristbands. Overall the golfing grounds and the pool were great, however they need to invest in better customer service and also a complete hotel room renovation.
Stayed 1 night in Jul 2024