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Pacific Palms Resort

4.0 star property
Golf resort in City of Industry

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Photo gallery for Pacific Palms Resort

Exterior
View from property
Interior
2 restaurants, breakfast served
Golf

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Hot tub
  • Parking available
  • Pool
  • Pet-friendly
  • Housekeeping

Explore the area

Map
1 Industry Hills Pkwy, La Puente, CA, 91744
  • Round 1 Bowling and Amusement
    ‪4 min drive‬
  • Puente Hills Mall
    ‪4 min drive‬
  • Whittier College
    ‪17 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪46 min drive‬

Room options

View all photos for Deluxe Room, Mountain View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, Mountain View

  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room

  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, City View

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Executive Room, City View, Executive Level

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Executive Room, City View, Executive Level

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Executive Room, Mountain View, Executive Level

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Executive Room, Mountain View, Executive Level

  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

La Puente

City of Industry stay.Your stay at this City of Industry resort places you within 3 miles (5 km) of Round 1 Bowling and Amusement and Puente Hills Mall. La Puente City Hall and Babe Zaharias Golf Course are also within 3 miles (5 km).
View more Resorts in Los AngelesOpens in a new window

What's nearby

  • Round 1 Bowling and Amusement - 4 min drive - 3.7 km
  • Puente Hills Mall - 4 min drive - 3.8 km
  • California State Polytechnic University, Pomona - 13 min drive - 12.9 km
  • Whittier College - 17 min drive - 15.6 km
  • City Of Hope Hospital - Duarte - 20 min drive - 20.9 km

Getting around

  • Walnut Industry Station - 10 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 46 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Taco Del Rio - ‬13 min walk
  • ‪Jack in the Box - ‬3 min drive
  • ‪Tierra Mia Coffee - We - ‬3 min drive
  • ‪Little Caesars Pizza - ‬16 min walk

About this property

Pacific Palms Resort

Golf resort in City of Industry
Pacific Palms Resort offers its guests a full-service spa, a golf course, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this resort measures 45000 square feet (4181 square meters) and includes conference space. A health club, a hot tub, and a sauna are also featured at the business-friendly Pacific Palms Resort. Self parking is free.

This La Puente resort is smoke free.

  • 292 guestrooms or units
  • 11 levels
  • 2 dining venues
  • Meeting rooms
  • 45000 sq ft of conference space
  • 4181 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Pacific Palms Resort offers 292 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Refrigerator (on request)
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Valet parking on site (USD 14 per night)
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–11 AM on weekdays and 7 AM–10:30 AM on weekends: USD 10-24.95 per person
  • 2 restaurants
  • 1 bar

Things to do

  • Fitness center
  • Full-service spa
  • Golf course
  • Golf driving range
  • Heated pool
  • Outdoor pool
  • Sauna
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch LED TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 24.95 per person
  • Valet parking fee: USD 14 per night
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 35 per night
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash.
    For guests' safety, the property includes a first aid kit in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pacific Palms
Pacific Palms City Of Industry
Pacific Palms Resort
Pacific Palms Resort City Of Industry
Palms Pacific
Palms Pacific Resort
Palms Resort
Pacific Palms Resort La Puente
Pacific Palms La Puente
Resort Pacific Palms Resort La Puente
La Puente Pacific Palms Resort Resort
Resort Pacific Palms Resort
Pacific Palms
Pacific Palms Resort Resort
Pacific Palms Resort La Puente
Pacific Palms Resort Resort La Puente

Pacific Palms Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 554 out of 1001 reviews
Rating 8 - Good. 206 out of 1001 reviews
Rating 6 - Okay. 113 out of 1001 reviews
Rating 4 - Poor. 68 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joaquin

Stayed 1 night in Nov 2024

10/10 Excellent

Kevan M

Stayed 3 nights in Nov 2024

10/10 Excellent

Austin

Stayed 1 night in Nov 2024

10/10 Excellent

Silvia

Liked: Amenities, property conditions & facilities
nice place
Stayed 1 night in Nov 2024

6/10 Okay

Terry

Travelled with family
Liked: Cleanliness, staff & service
It’s nice but should be updated
It’s a little outdated but the views are beautiful
Stayed 1 night in Nov 2024

6/10 Okay

Peter

Stayed 1 night in Nov 2024

6/10 Okay

Omar

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our shower head was broken, leaked water all over the place, had a difficult time not having water spill out onto the floor. Also prior to the use of the shower saw hair on the tub floor.
Stayed 1 night in Nov 2024

10/10 Excellent

Don

Stayed 1 night in Nov 2024

10/10 Excellent

Carla Ma. Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a quick golf get away.
Stayed 6 nights in Nov 2024

10/10 Excellent

Dakota

Stayed 1 night in Oct 2024

10/10 Excellent

CAROL

Stayed 1 night in Sep 2024

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. All staff is friendly, accommodating, and welcoming. Great views from the room.
Stayed 1 night in Nov 2024

2/10 Terrible

kari lynn

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I havent stayed here since the late 90s and found myself needing to stay in the area for a funeral. No valet parking, no room service, room vanity light didnt work in the bathroom and tub dis not drain freely. No vending machines and just an overall low level type of people. Never again. So sad to see such a beautiful propertt brought to ots knees.
Stayed 2 nights in Nov 2024

10/10 Excellent

Virginie

Business traveller
Liked: Cleanliness, staff & service
Great view
Fast, great view.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

6/10 Okay

William

Business traveller
Amatuer Hotel in decline
Oddly neglected property, in the sense that the coffee wasn’t replenished, nor the water, nor was there a blanket in the room. Think Motel 6, back when it was “6”. This hotel is not flagged, so they are on their own, with, I suppose, no quality checks or enforced standards. All in all, a property in decline.
Stayed 2 nights in Nov 2024

2/10 Terrible

Billie

Stayed 1 night in Oct 2024

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not use any of the ammunition’s but check in was easy and staff was great. Hotel was comfortable and clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Hector

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No room service
Stayed 1 night in Nov 2024

10/10 Excellent

shumei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Hector

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rey Antonio

Stayed 1 night in Oct 2024

10/10 Excellent

Mesfun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all very good
Stayed 1 night in Nov 2024

6/10 Okay

LILY, Escondido

Stayed 2 nights in Oct 2024

8/10 Good

De

Stayed 1 night in Oct 2024