6/10 Okay
Verified traveller
3 Dec 2024
Disliked: Staff & service
A Bit Disappointing
We had an okay stay at Club Regina. It is relatively affordable for the area, and that is certainly reflected in the quality.
Pros:
- The views are incredible and even better than the pictures.
- The staff is generally friendly (other than one woman at the front desk).
Cons/awareness:
- Our biggest complaint is that the beach is not swimmable and that is not made clear anywhere in the booking process. That was very disappointing and felt deceptive.
- The food at the on-site restaurants is pretty mediocre. The breakfast buffet, in particular, was quite bad. Given how far Club Regina is from other food options in downtown San Jose Del Cabo, this is unfortunate.
- The windows in the rooms have no screens, which is really odd. We wanted to leave our window open at night to hear the ocean and ended up with a gecko/lizard in our room.
- The hotel is on a hill and the staff drives around in offroad golf carts to shuttle people around. However, they drive quite fast and there aren't sidewalks, which leaves you slightly on edge that you're going to get run over when walking around the property.
Overall, we would definitely not stay here again, but it may be worth it for others if you get a good deal.
Verified traveller
Stayed 4 nights in Nov 2024