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Hotel Riu Palace Baja California - Adults Only - All Inclusive

4.5 star property
4.5-star beachfront property near Medano Beach

Choose dates to view prices

Photo gallery for Hotel Riu Palace Baja California - Adults Only - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Sundeck
Sundeck
Executive lounge
On the beach, sun loungers, beach towels, scuba diving

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Breakfast included
  • Bar
  • Hot tub
  • Room service
  • Pool

Explore the area

Map
Camino Viejo a San José, Km 3.5, Col. El Medano, Cabo San Lucas, BCS, 4990
  • Medano Beach
    ‪7 min walk‬
  • Cabo San Lucas Bay
    ‪7 min walk‬
  • Plaza San Lucas
    ‪20 min walk‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪39 min drive‬

Room options

View all photos for Junior Suite, Partial Ocean View (Elite Club | C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (Elite Club | C)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms (L)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Connecting Rooms (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (Elite Club | U)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (Elite Club | U)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (Elite Club | C)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Oceanfront (Elite Club | C)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club | C)

  • 71 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Grande (B2C-US))

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (Grande (B2C-US))

  • Sleeps 3
  • 3 Double Beds

View all photos for Junior Suite, Partial Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Courtyard View (B2C-US)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (U)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, 2 Bedrooms (U)

  • 40 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Suite, Oceanfront (Elite Club, M)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Oceanfront (Elite Club, M)

  • 71 sq m
  • Sleeps 3
  • 3 Double Beds

Junior Suite, Partial Ocean View (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View (Elite Club | B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, M)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, M)

  • 40 sq m
  • Sleeps 2
  • 3 Double Beds

View all photos for Junior Suite, Connecting Rooms (C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Connecting Rooms (C)

  • 40 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Oceanfront (Elite Club, B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (E)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (L)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (L)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Garden View (L)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (L)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (L)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Grande (U))

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (Grande (U))

  • 46 sq m
  • Sleeps 3
  • 3 Double Beds

View all photos for Junior Suite, Partial Ocean View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (U)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (U)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (U)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (M)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (M)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (B2C-US)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite (Standard, M)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (Standard, M)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (M)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Garden View (M)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (Elite Club | B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Oceanfront (Elite Club, L)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Oceanfront (Elite Club, L)

  • 70 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (U)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Courtyard View (U)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Grande | B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (Grande | B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Oceanfront (Elite Club, U)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Oceanfront (Elite Club, U)

  • 70 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Courtyard View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Elite Club, U)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, U)

  • 40 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Oceanfront (Elite Club, E)

1 bedroom, minibar, in-room safe, blackout drapes

Suite, Oceanfront (Elite Club, E)

  • 71 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (C)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Elite Club, L)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, L)

  • 40 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Courtyard View (C)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Grande | C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (Grande | C)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (C)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (C)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Elite Club, E)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, E)

  • 40 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Connecting Rooms (B2C-CA)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Connecting Rooms (B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Courtyard View (E)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite, Courtyard View (E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Grande, M)

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite (Grande, M)

  • 40 sq m
  • Sleeps 3
  • 3 Double Beds

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  • Pool
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  • Spa
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The price is CA $714
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About the area

Cabo San Lucas

On the beach.Within a 10-minute walk of this El Medano Ejidal property, you'll find Medano Beach and Cabo San Lucas Bay. Also, Islands and Protected Areas of the Gulf of California is within half a mile (1 km) and Plaza San Lucas is within 2 miles (3 km).

What's nearby

  • Medano Beach - 7 min walk
  • Cabo San Lucas Bay - 7 min walk
  • Marina Del Rey - 6 min drive
  • The Arch - 8 min drive
  • Land's End - 8 min drive

Getting around

  • Los Cabos Intl. Airport (SJD) - 39 min drive

Restaurants

  • ‪Riu Sport Bar - ‬9 min walk
  • ‪Baja California Restaurante - ‬7 min walk
  • ‪Torote Steak House - ‬5 min walk
  • ‪La misión - ‬7 min walk
  • ‪Tequila Pool Bar - ‬5 min walk

About this property

Hotel Riu Palace Baja California - Adults Only - All Inclusive

4.5-star beachfront property near Medano Beach
Hotel Riu Palace Baja California - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Riu Palace Baja California - Adults Only - All Inclusive, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include 2 meeting rooms and limo/town car service. Event space at this property measures 969 square feet (90 square meters) and includes conference space. A health club, a hot tub, and a steam room are also featured at the luxury Hotel Riu Palace Baja California - Adults Only - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Cabo San Lucas property.

  • 1 building
  • 602 guestrooms or units
  • 5 levels
  • 6 dining venues
  • 6 bars or lounges
  • 969 sq ft of conference space
  • 90 sq m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Palace Baja California - Adults Only - All Inclusive offers 602 accommodations with minibars and safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 6 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Fitness center
  • Free water park access
  • Full-service spa
  • Scuba diving
  • Hot tub
  • Steam room
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Baja California - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Riu Palace Baja California Adults All Inclusive
Riu Baja California Adults In
Riu Palace Baja California Adults Only All Inclusive

Hotel Riu Palace Baja California - Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2296 out of 3907 reviews
Rating 8 - Good. 873 out of 3907 reviews
Rating 6 - Okay. 396 out of 3907 reviews
Rating 4 - Poor. 165 out of 3907 reviews
Rating 2 - Terrible. 177 out of 3907 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Luay, NASHVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Dec 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Had a weekend trip to Cabo. When I got to the property, I was impressed with how clean and nice everything was. The staff was excellent. The food was very, very good. It reminded me of the RIU in Madrid. Had a very European feel to it. Rooms were very, very nice comfortable and quite large. Only thing I wish is that I upgraded to an ocean view room. Oh, and the other thing is, there’s only one elevator that I saw in the front of the hotel. My room was actually downstairs and had a view of the Santa Fe hotel next-door. Can’t wait to go back. Elevator or no elevator I am still wanna stay here again.

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 2 weeks at Riu Baja California and loved our time there. The pools, food, and staff were all wonderful. My primary purpose of the trip was to disconnect and relax - mission accomplished.

10/10 Excellent

Tyjhon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A long overdue vacay after several rough months of "life" just "life-ing" . Really enjoyed this place and I'm super selective as it relates to all inclusive resorts. Staff was great. Food was awesome. Themed parties were the best. Everyone was so friendly - guests and staff. Already planning a return trip. The ONLY negative would be the experience booking excursions on site. Our representative was not very organized or skilled in booking. We sat for over 2 hours in the heat while he tried to figure out how to take our payment. At one point he blamed our credit cards as the issue only to discover he was not entering the information in correctly. We kept telling him nothing was wrong with our credit cards - we've been using them all day but he insisted it was us...smh....! FINALLY he called over a colleague who was able to process our payment in less than 2 minutes. We missed a well anticipated activity patiently waiting for this guy to figure it out which was disappointing to say the least. If we didn't want to do this excursion so bad, we would've walked away. Overall, you will enjoy this place.
Stayed 3 nights in Nov 2024

10/10 Excellent

Chestnut Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean the bathrooms were impressively clean. Majority of staff were friendly and helpful and respectful. Only had 2 staff that were less than friendly but they might have been having a bad day. Food was some of the best for an all inclusive compared to others. House cleaners were very good at keeping things neat and felt safe. All the questions we had were answered promptly. This property was very impressive and we will most likely book at another RIU again because of our great experience. Thank you for making it a great getaway from a busy life of work!

4/10 Poor

Rodolfo

Travelled with group
Disliked: Amenities, property conditions & facilities
I enjoyed the views from the pool and the pool bartenders were great especially Luty. The front desk agent Ingrid was also great any time we needed anything. She gave an excellent level of customer service. This is a great place to stay if you don’t really care about the kind of food you eat. All of the dining options are terrible and weren’t worth my time albeit they are included since it’s all inclusive. The service at the restaurants were horrible too especially the service at Krystal restaurant. I think Ingrid should be hired to train the employees on customer service too. Upon arrival the room was hot and muggy, some of the lights were flickering when we turned the lights on, and the toilet bowl wobbled back and forth which was nerve wrecking because you wonder if it’ll rip off and cause a flood. They don’t allow Uber drivers to come to the resort so they use their own taxis to take you anywhere and the cost for each ride is just a random number they choose. One of our friends was charged $95 USD to get to airport but we were charged only $80 which didn’t make any sense. I was quite disappointed this time because I’ve been to Riu before- service, food, & rooms were fantastic & I just feel like it went down hill. Just to be clear it is an all inclusive resort so the plus is you don’t have to pay for anything at all on-site unless you use the spa. The liquor is bottom shelf and you honestly don’t feel buzzed. We had the best time when we left the resort for meals & drinks.
Stayed 4 nights in Nov 2024

8/10 Good

Jazielynn, westchester

Stayed 6 nights in Oct 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great property with so many things to do!
Stayed 4 nights in Nov 2024

10/10 Excellent

Dorothy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great the staff the atmosphere the pools had an enjoyable time
Stayed 5 nights in Nov 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is good. The staff is very attentive.
Stayed 4 nights in Nov 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
My shower smelt like mildew and had small black specks in the corner. The food was better than other all inclusive I’ve been to. The staff was extremely friendly!!

10/10 Excellent

John

Stayed 3 nights in Oct 2024

10/10 Excellent

Edward Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great, the staff was friendly and helpful. Elite club is a good value, our room had a wonderful ocean view, the Elite lounge and restaurant provide a much quieter atmosphere. Some of the food was less than 5 star rating, overall I felt the property and service provided make the Riu Baja a fantastic choice!
Stayed 6 nights in Nov 2024

8/10 Good

Caleb

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was good place but our friend broke her ankle coming down the stairs where the windows are open. The stairs were covered with a thin layer of dust. Maybe make more frequent rounds
Stayed 5 nights in Nov 2024

10/10 Excellent

Nadra

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 4 nights in Oct 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Everybody was very nice and helpful. Service was excellent and the food was delicious.
Stayed 5 nights in Nov 2024

10/10 Excellent

Jeannie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get place to spend a week or more!!
Stayed 4 nights in Nov 2024

10/10 Excellent

LaToya

Liked: Cleanliness
Stayed 5 nights in Nov 2024

10/10 Excellent

Alicia

Stayed 3 nights in Oct 2024

10/10 Excellent

Steven Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

6/10 Okay

ARLENE

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
I like the rooms and how clean everything was, the food was very blend pastries were very dry, same menu every day but the waiters and bartenders do amazing at trying to please you , however I walked in to the spa to ask re: massages for 3 of us and the receptionist at the front desk didn’t even bother to look at us and said you need 24hr notice and we don’t have room for today and sat I front of her computer without even a glance at us. I was in shocked , she wasn’t busy because we were the only ones in the waiting room and she wasn’t massaging because she the receptionist, RUDE !!!! so we went to the beach and got massages instead of wasting my money in the SPA with rude employee. In the lobby you can only use their TAXI service NOT UBER and if you use Uber they make you walk out the resort to get picked up. Clearly they have all that under control. So this is a one time stay at this hotel for me and my family wouldn’t come back and for. The price I wouldn’t recommend it either. That’s just my honest opinion: someone will appreciate the honesty
Stayed 5 nights in Nov 2024

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Riu Baja and would stay here again! We experienced the best housekeeping services we've ever had. There was staff all over the resort continually cleaning the property. The food service staff was always friendly, happy, and on top of everything; we never had to wait. They had plenty of restaurant options and bar options and the property was so nice and relaxing that we didn't need to leave if we didn't want to (they had night time entertainment as well at Riu Santa Fe next door). We actually didn't enjoy going to the downtown area as much due to the constant badgering from sales people and restaurant owners, so staying at the Riu was fine with us. My only complaint would be that the company representatives in the hotel that you can book excursions with aren't as honest or helpful as they say they are. We were overcharged and they made mistakes. Aside from that the Riu Palace Baja California was terrific!
Stayed 6 nights in Nov 2024

10/10 Excellent

Caroline Irene

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Riu Baja Palace! Gracious staff & helpful. Weather was fabulous! BOOK your excursions FAST! They book fast.
Stayed 8 nights in Nov 2024