Embassy Suites Louisville East

3.5 star property
3.5-star hotel near Oxmoor Center

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Photo gallery for Embassy Suites Louisville East

Lobby
Lobby
Terrace/patio
Lobby
King Suite

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Bar
  • Gym
  • Laundry
  • Pet-friendly

Explore the area

Map
9940 Corporate Campus Dr, Louisville, KY, 40223
  • IceLand Sports Complex
    ‪10 min walk‬
  • E.P. Tom Sawyer State Park
    ‪19 min walk‬
  • Hounz Lane County Park
    ‪4 min drive‬
  • Louisville, KY (LOU-Bowman Field)
    ‪11 min drive‬

Room options

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Double Beds, Accessible, Non Smoking (Bathtub)

  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

King Suite

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite Two Doubles

  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

Executive, One King Bed, Non-Smoking

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (2 Rooms)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking (Bathtub)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Louisville

Close to airport.At this Louisville hotel, you'll be within 3 miles (5 km) of Oxmoor Center and 6 miles (10 km) of Mall St. Matthews. Louisville Zoo and Louisville Slugger Field are within 12 miles (20 km).

What's nearby

  • E.P. Tom Sawyer State Park - 19 min walk
  • Oxmoor Center - 6 min drive
  • Springhurst Towne Center Shopping Center - 6 min drive
  • Mall St. Matthews - 8 min drive
  • Louisville Zoo - 16 min drive

Getting around

  • Louisville Intl. Airport (SDF) - 18 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪R Place - ‬11 min walk
  • ‪Wingstop - ‬4 min drive

About this property

Embassy Suites Louisville East

3.5-star hotel near Oxmoor Center
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 2046 square feet (184 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly Embassy Suites Louisville East. Self parking is free.

This 3.5-star Louisville hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 2046 sq ft of conference space
  • 184 sq m of conference space
  • Built in 2002
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites Louisville East offers 150 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room
  • Snack bar/deli
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Free daily reception

Things to do

  • 24-hour fitness center
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Louisville
Embassy Suites Louisville
Louisville Embassy Suites
Embassy Suites Louisville Hotel
Embassy Suites Louisville East Hotel
Embassy Suites Louisville East Hotel
Embassy Suites Louisville East Louisville
Embassy Suites Louisville East Hotel Louisville

Embassy Suites Louisville East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 1002 reviews
Rating 8 - Good. 237 out of 1002 reviews
Rating 6 - Okay. 66 out of 1002 reviews
Rating 4 - Poor. 38 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
One of the elevators wasn't working and our shower leaked. But otherwise very nice and great breakfast in the morning. We enjoyed our stay and will use again.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend? Get away with grand kids
Trip was a weekend.Get away with my grand kids to visit lights under louisville was an excellent hotel with a made order omelet bar. and breakfast buffet
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was beautiful.They offer a happy hour and had made to order omlets in the morning which was great. The only thing questionable during the stay was that they claimed to have a restaurant and didnt have it operating. They had salads,soups,and cold sandwhiches you could purchase instead at the bar. Also the times of the piol had changed feom what the website said. I think their information should be updated because right now they are giving some false information,and aome people are relying on that and may have chosen to stay somewhere else if they knew this.
Stayed 1 night in Oct 2024

8/10 Good

Michelle

Stayed 1 night in Oct 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Hung

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very disappointed
To tell you the truth, I was disappointed in the hotel. It was extremely noisy to 2:30 am in the morning. Way over priced for a one night stay almost $300 after we left your hotel a few miles down we found a Holiday Inn Express for half that price !! . Yes you fixed up the hotel a little why should we pay for all that!! So very disappointed will not stay there again .
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Rodney

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
If I had to define my stay at Embassy Suites, Hilton East. It would be extreme self-service. from having to trot up the stairs 5 floors because the elevator was out and the amount of guests, especially with children, was overwhelming for the single one. To being told there was a chef contracted to cook on the premises. Then having to trot out to get food because we were told there was no room service. I.E. NO CHEF, NO COFFEE, NO FOOD. We could have stayed in our car in the parking lot and got better service.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mary Kay

Travelled with family
Enjoyed our stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 2 nights in Oct 2024

10/10 Excellent

Tara

Great!
Stayed 1 night in Sep 2024

10/10 Excellent

Erika

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved it here! The lobby and lounge area is beautiful and the rooms are nice and comfortable. Breakfast was really good too. The only downside for us was that the pool was deeper than most hotel pools we have swam in and that was upsetting for our kids. The shallow end is 4ft, so parents of littles be better than us and be prepared 😅
Stayed 2 nights in Oct 2024

8/10 Good

Paige

Stayed 1 night in Sep 2024

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The hotel was beautiful, had a open glass elevator, great morning breakfast which you can take to your room. Eating lobby and sitting was open beautifully to a water fountain and elevators to watch people go up and down, it's 6 stories and you can see all the way down in to the open lobby.
Stayed 2 nights in Sep 2024

10/10 Excellent

Roberto

Stayed 1 night in Oct 2024

8/10 Good

Brooke

Travelled with family and small children
Disliked: Property conditions & facilities
Unfortunately this property remodeled and hasn’t updated their website to reflect that they no longer have bathtubs which we needed for our baby. The new showers also leaked horribly. Only 1 elevators was working. You also have to request housekeeping services, which was not said at check in. We love embassy suites, but definitely not our best experience.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very clean and very nice staff!
Stayed 1 night in Sep 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the room. Slept very well. Didnt want to get oit of bed.
Stayed 1 night in Sep 2024

10/10 Excellent

Udo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kristin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love to stay at embassy suites for the reliability. Property is spotless, and breakfast is great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel!
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Yolanda

Travelled with family
Liked: Cleanliness, staff & service
Only one elevator worked.
Stayed 2 nights in Aug 2024