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View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Refrigerator

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Refrigerator (Yearling Studio)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Refrigerator (Yearling Studio)

  • Sleeps 4
  • 2 Queen Beds

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Exterior

Holiday Inn Express New Albany - Louisville NW by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.9 out of 5, Good, (627)
The price is CA $139
per night
CA $157 total
includes taxes & fees
2 Mar - 3 Mar
Holiday Inn Express New Albany - Louisville NW by IHG

About the area

New Albany

Close to airport.You'll find Ohio River and Baptist Health Floyd within 2 miles (3 km) of this hotel. Louisville Glassworks and Kentucky Bourbon Trail Visitor Center are also within 6 miles (10 km).

What's nearby

  • Louisville Slugger Museum - 8 min drive
  • Kentucky International Convention Center - 8 min drive
  • Fourth Street Live! - 8 min drive
  • KFC Yum Center - 9 min drive
  • Whiskey Row - 9 min drive

Getting around

  • Louisville Intl. Airport (SDF) - 16 min drive

Restaurants

  • ‪Dairy Queen - ‬14 min walk
  • ‪The Exchange Pub + Kitchen - ‬8 min walk
  • ‪Dragon Kings Daughter - ‬7 min walk
  • ‪Parlour - ‬8 min walk
  • ‪Waffle House - ‬2 min walk

About this property

Hampton Inn New Albany Louisville West

Enjoy free breakfast at this New Albany hotel
Hampton Inn New Albany Louisville West offers its guests a fitness center and a seasonal outdoor pool. WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 600 square feet (56 square meters) and includes a conference center. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn New Albany Louisville West. Self parking is free.

Smoking is allowed in designated areas at this New Albany hotel.

  • 1 building
  • 128 guestrooms or units
  • 5 levels
  • 600 sq ft of conference space
  • 56 sq m of conference space
  • Built in 1968
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
Hampton Inn New Albany Louisville West offers 128 accommodations with MP3 docking stations and complimentary newspapers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Albany hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • MP3 dock
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • The seasonal pool will open June 01 and close August 31.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Hampton Inn New Albany Louisville West.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Albany Hotel Louisville West by Magnuson Worldwide Hotel
Best Western Plus West I 64
Hampton Albany Louisville West
Hampton Inn New Albany Louisville West Hotel
Best Plus West I 64 New Albany
Hampton Inn New Albany Louisville West New Albany
New Albany Hotel Louisville West by Magnuson Worldwide
Hampton Inn New Albany Louisville West Hotel New Albany
Best Western Plus West I-64 Hotel New Albany

Hampton Inn New Albany Louisville West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 367 out of 570 reviews
Rating 8 - Good. 120 out of 570 reviews
Rating 6 - Okay. 40 out of 570 reviews
Rating 4 - Poor. 22 out of 570 reviews
Rating 2 - Terrible. 21 out of 570 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clea, but perhaps a little overpriced
Stayed 1 night in Nov 2024

10/10 Excellent

Petr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Room Maintenance Issues
Our stay was just OK. First of all, our bathroom sink was clogged and would keep filling up with water when we would use it. It's kind of gross when brushing your teeth. The 2nd issue was the AC unit leaking. The carpet was soaked all the way to other side wall. I had my belongings on the floor which was wet the next morning. The hotel said they could not do anything because we booked through hotels.com. Next time, I will book through the hotel website since nothing was done about it.
Stayed 1 night in Nov 2024

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Free breakfast, clean, great host at desk
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Travelled with family
Safe surroundings
Stayed 2 nights in Nov 2024

8/10 Good

April

Stayed 2 nights in Oct 2024

10/10 Excellent

Jordan I

Stayed 2 nights in Oct 2024

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kaelyn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. City around the hotel, not so much.
Stayed 1 night in Oct 2024

6/10 Okay

Nicholas

Stayed 2 nights in Sep 2024

2/10 Terrible

Erin

Travelled with family
Wrong room
I did not get anywhere near the room that I purchased so I was very upset and they were not able to accommodate me to get the room that I had ordered. I ordered a king room with a separate living area and I got one single room with two beds. I was extremely unhappy with this stay.
Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An enjoyable stay.
Stayed 1 night in Oct 2024

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right off the highway - easy to get to - cheaper than staying in Downtown Louisville but really close - maybe a 10-minute drive. It was VERY clean - we stayed in a room with a roll-in shower for my elderly mother and it was awesome. The complimentary breakfast was great - we enjoyed it each day. My ONLY complaint was that the blackout blinds were battery operated and the battery on our remote needed replaced so I could not shut the blinds at all and instead looked at the NEON lights of a gas station ALL NIGHT LONG for both nights. It really put a damper on my sleep and when we addressed it with the front desk staff the answer was "we can't help, we don't have batteries" instead of "let me see what I can do" or "let me try to remedy this." So while everything was really nice and clean - I literally couldn't sleep for two nights. Won't give the hotel 5 stars because of it - I am ACTUALLY there to SLEEP so... LOL
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zero complaints. Simple, easy, quiet.
Room was comfortable and quiet. Parking was very convenient. Staff was helpful. We didnt explore breakfast options. Zero complaints.
Stayed 2 nights in Sep 2024

8/10 Good

Douglas

Stayed 2 nights in Sep 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Bryan

Stayed 4 nights in Sep 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Steve

Stayed 1 night in Aug 2024

8/10 Good

Shayleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool closed sad, hotel happy
So disappointed in the pool being closed during our trip full of hot, sunny days. Otherwise this was a great hotel!!
Stayed 4 nights in Sep 2024

10/10 Excellent

AnnMarie

Stayed 3 nights in Aug 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodations were great. Wasn’t very appealing on the outside, but it was near the river heading into Kentucky.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024