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MainStay Suites Louisville Jeffersontown

2.5 star property
Hotel perfectly located for exploring Jeffersontown

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites Louisville Jeffersontown

Standard Room, 1 Queen Bed, Non Smoking
Lobby
Room, 2 Double Beds, Non Smoking
Exterior
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Kitchen
  • Air conditioning
  • Parking included
  • 24/7 front desk

Explore the area

Map
11762 Commonwealth Dr, Louisville, KY, 40299
  • Southeast Christian Church
    3 min drive
  • IceLand Sports Complex
    10 min drive
  • E.P. Tom Sawyer State Park
    10 min drive
  • Louisville, KY (SDF-Louisville Intl.)
    18 min drive

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Clarion Pointe Louisville East

Pool
Breakfast included
Pet-friendly
Parking included
4.1 out of 5, Very good, (1193)
The price is CA $89
per night
CA $104 total
includes taxes & fees
12 Dec - 13 Dec
Clarion Pointe Louisville East

About the area

Louisville

Jeffersontown stay.Your stay at this Jeffersontown hotel places you within 3 miles (5 km) of Southeast Christian Church and Hunnington Place Shopping Center. Hurstbourne Corners Shopping Center and Danger Run are also within 6 miles (10 km).

What's nearby

  • Southeast Christian Church - 3 min drive - 2.4 km
  • Oxmoor Center - 9 min drive - 9.1 km
  • Valhalla Golf Club - 9 min drive - 10.3 km
  • E.P. Tom Sawyer State Park - 10 min drive - 8.0 km
  • Mall St. Matthews - 11 min drive - 12.1 km

Getting around

  • Louisville Intl. Airport (SDF) - 18 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Cracker Barrel - ‬12 min walk
  • ‪Yoki Buffet - ‬8 min walk
  • ‪Main Event Entertainment - ‬4 min drive
  • ‪Recbar - ‬5 min drive

About this property

MainStay Suites Louisville Jeffersontown

Hotel perfectly located for exploring Jeffersontown
WiFi is free in public spaces. You'll find a business center on site. A fitness center, barbecue grills, and a vending machine are also featured at the business-friendly MainStay Suites Louisville Jeffersontown. Free self parking is available.
  • 76 guestrooms or units
  • 3 levels
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Elevator
  • Water dispenser
MainStay Suites Louisville Jeffersontown offers 76 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Full-sized refrigerator
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Cable channels
  • Premium channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per accommodation (varies based on length of stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector and window guards in each accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hawthorn Suites Louisville
Hawthorn Suites Wyndham Jeffersontown
Hawthorn Suites Wyndham Jeffersontown Aparthotel
Hawthorn Suites Wyndham Jeffersontown Aparthotel Louisville
Hawthorn Suites Wyndham Louisville Jeffersontown
Hawthorn Suites Wyndham Louisville Jeffersontown Hotel
Hawthorn Suites Wyndham Jeffersontown Hotel
MainStay Suites Louisville Jeffersontown Hotel
MainStay Suites Louisville Jeffersontown Louisville
Hawthorn Suites by Wyndham Louisville / Jeffersontown
MainStay Suites Louisville Jeffersontown Hotel Louisville

MainStay Suites Louisville Jeffersontown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 431 out of 1035 reviews" "
Rating 8 - Good. 333 out of 1035 reviews" "
Rating 6 - Okay. 119 out of 1035 reviews" "
Rating 4 - Poor. 78 out of 1035 reviews" "
Rating 2 - Terrible. 74 out of 1035 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Erin

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Norman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It worked for a business trip overnighter.
Some of the reviews I read are accurate. Smokers are actually right in front of the entrance/exit of the building so there is no choice but to inhale or hold your breathe. The front counter person was actually right in front of the door smoking as I exited and nicely held the door open for me as I came back in. Cigarette in hand. LOL. Other than no ice, everything else was worth the value
Stayed 1 night in Aug 2024

8/10 Good

Tammy

Business traveller
Liked: Staff & service, room comfort
Stayed 13 nights in Aug 2024

8/10 Good

Massiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Tracy

Liked: Staff & service
The location of the property is a perfect distance from the city. It is right off 64 and has the ability to get to any of the attractions. My only petpeive is the fact that the handicapped room has no way for a person in a wheelchair to use the shower. The installation of a floor drain would be a big improvement.
Stayed 11 nights in Jun 2024

8/10 Good

Jylan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Charles

Stayed 1 night in Aug 2024

8/10 Good

Alex

Stayed 2 nights in Aug 2024

2/10 Terrible

Ravi

Stayed 1 night in Aug 2024

2/10 Terrible

Nellie

Disliked: Cleanliness, staff & service, room comfort
Gnat infested hotel
The check in took forever. Roberta had to run my card several time because new system she wasnt familiar with. Roberta was hitting at gnats on arrival. Commode was messed up and sink wasn't working correctly it took 5 days before anyone came uo to look at it. The room I requested handicap accessible room but i was placed in another not handicap accessible. Gnats were all in the rooms. Place needs serious upkeep.
Stayed 8 nights in Aug 2024

4/10 Poor

Ericka

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a tremendous amount of smoking by employees and several guests in front of the entrance to the building. The carpeted areas of the facility were nasty with many visible stains. Some of the front desk was rude, especially if something was needed like exchange of towels, tissue; etc. They made it feels as though you were bothering them and did not treat you as the customer.
Stayed 13 nights in Jul 2024

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and service were excellent. My stay lasted a week and was exactly what was expected. Everything you need is conveniently located nearby. Staff was stretched a little thin but their cheerful attitudes more than made up for any minor inconveniences.
Stayed 7 nights in Jul 2024

8/10 Good

Mila

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Biggest issue was the bathroom door was missing! My husband and I dealt with it. The staff was absolutely AMAZING! Helped me, my dog and disabled husband get to our room with all our stuff. Spoiled the dog with treats.
Stayed 2 nights in Jul 2024

2/10 Terrible

Kristie

Stayed 1 night in Jul 2024

10/10 Excellent

Cuddy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean indoors and outdoors. The rooms were pretty big with micro kitchens for cooking and food storage. There was some hair in the shower, which I assume was the ladies who had previously cleaned it. Would definitely stay again
Stayed 2 nights in Jun 2024

6/10 Okay

Frankie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The night we checked in, the lady was so nice and helpful. After that, it was not as good. The room my son was in had a water leak, and water was all on the floor and carpet. The water pressure went out in the shower 2x in my room. The thermostat on the wall in our room was hanging on by a thread. Our room at a nat (flea/bug) issue. Not sure where they came from.
Stayed 2 nights in Jun 2024

10/10 Excellent

ZANG FORGIVE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Tyler

Stayed 1 night in Jun 2024

8/10 Good

Terri

Liked: Staff & service
Disliked: Property conditions & facilities
Needs better pillows and to not have guests take out their own trash
Stayed 5 nights in May 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Susan

Stayed 8 nights in May 2024

6/10 Okay

Dylan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
A bed to sleep in, and a open bathroom floor plan
It was a bed to sleep on. The bed was super super firm. My personal preference is more plush so I didn’t sleep great. The bathroom was missing a door so luckily my wife and I are very comfortable with each other. Room is only serviced every 7 days according to the main desk so if you expect linens and bed to be replaced and made, you will be let down. It appears to be in a decent part of town, but I still got yelled at getting a drink at the gas station next door to “get me something mister”. There was no phone to call the front desk so you had to walk down. TV was nice. Had a full size fridge, stove top, and microwave.
Stayed 2 nights in May 2024

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for the price. A place to rest our heads after traveling. Not fancy but served it’s purpose.
Stayed 2 nights in May 2024

2/10 Terrible

Judith, Chesapeake

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room had a terrible smell that wouldn't go away. When we arrived, the smoke detector was completely taped over with masking tape, preventing it from working. The staff was rude. At every hotel entrance/exit, there are people smoking. It is impossible to enter or leave the building without getting smoke fumes. Very seedy place which is surprising for such a nice area in town. After I left, I was overcharged for the pet fee and am still disputing it with my credit card. I recommend you go elsewhere!

8/10 Good

Sherri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024