Staybridge Suites - Louisville - East, an IHG Hotel

3.0 star property
3-star hotel in Middletown

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Staybridge Suites - Louisville - East, an IHG Hotel

Exterior
BBQ/picnic area
Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Pool
  • Breakfast included
  • Housekeeping
  • Gym
  • Pet-friendly

Explore the area

Map
11711 Gateworth Way, Louisville, KY, 40299
  • Southeast Christian Church
    12 min walk
  • Zaxby's
    8 min walk
  • Louisville Bus Station
    18 min drive
  • Louisville, KY (SDF-Louisville Intl.)
    17 min drive

Room options

Studio Suite

  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub)

  • 56 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Kitchen

  • 56 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Kitchen

  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed, Kitchen

  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed

Room, 1 Bedroom, Accessible, Kitchen (Mobility Roll-In Shower)

  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Bedrooms, Kitchen

  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

Similar properties

About the area

Louisville

Middletown stay.A stay at this Middletown hotel places you within half a mile (1 km) of Southeast Christian Church and 3 miles (5 km) of Village Square Shopping Center. Also, Bluegrass Indoor Karting is within 3 miles (5 km) and Hunnington Place Shopping Center is within 6 miles (10 km).

What's nearby

  • Southeast Christian Church - 12 min walk
  • Oxmoor Center - 7 min drive
  • E.P. Tom Sawyer State Park - 9 min drive
  • Valhalla Golf Club - 9 min drive
  • Mall St. Matthews - 10 min drive

Getting around

  • Louisville Intl. Airport (SDF) - 17 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Yoki Buffet - ‬19 min walk
  • ‪Main Event Entertainment - ‬5 min drive
  • ‪Dairy Queen - ‬3 min drive

About this property

Staybridge Suites - Louisville - East, an IHG Hotel

3-star hotel in Middletown
Staybridge Suites - Louisville - East, an IHG Hotel offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 248 square feet (23 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Staybridge Suites - Louisville - East, an IHG Hotel. Parking is available for a fee.

This 3-star Louisville hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 3 levels
  • 248 sq ft of conference space
  • 23 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Staybridge Suites - Louisville - East, an IHG Hotel offers 94 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. Televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, dishwashers, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Full-sized refrigerator
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per day)

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • DVD player
  • Satellite channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation.

We should mention

  • The seasonal pool will open in May and close in August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Hotel Louisville East
Staybridge Suites Louisville East
Staybridge Suites Louisville East Hotel Louisville
Staybridge Suites Louisville East Hotel
Staybridge Suites Louisville East
Hotel Staybridge Suites - Louisville - East Louisville
Louisville Staybridge Suites - Louisville - East Hotel
Hotel Staybridge Suites - Louisville - East
Staybridge Suites - Louisville - East Louisville
Staybridge Suites Hotel
Staybridge Suites
Staybridge Suites Louisville

Staybridge Suites - Louisville - East, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 268 out of 538 reviews" "
Rating 8 - Good. 109 out of 538 reviews" "
Rating 6 - Okay. 66 out of 538 reviews" "
Rating 4 - Poor. 50 out of 538 reviews" "
Rating 2 - Terrible. 45 out of 538 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jessica

Disliked: Cleanliness, room comfort
Very Damp/Moisture Filled Room
The hotel itself seemed pretty nice, and I will say they do have great breakfast options. However, our room… Yikes! As soon as we walked in we were hit with a wall of dampness/moisture in the air. It also had a stale cigarette smoke smell, even though it is supposed to be a non smoking room. When we asked the front desk about this she said they just steam cleaned the floors. The hotel was completely full, and we could’ve changed rooms, but not until the next day around 10 or 11… the problem was we were already at our event for the day by then. When we arrived back in the room after our event the room again felt so damp, even to the point that the bedding and our clothing in our suitcase felt damp. Needless to say they need to invest in a dehumidifier!! (We had to grab our blanket and sheets from our car, that we just so happened to have from the earlier part of our trip!)
Stayed 2 nights in Sep 2024

6/10 Okay

Monica

Travelled with partner
Wasn’t the cleanliness, bathroom and kitchen could have been wiped down better. Remote and hair dryer did not work. Only one mirror and was located in the bathroom. Free breakfast was just ok but they did offer fountain soda.
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
A nice quick stay
Stayed 1 night in Sep 2024

4/10 Poor

Sylvia

Disliked: Cleanliness, staff & service
Stayed 5 nights in Sep 2024

2/10 Terrible

Michelle, Boonville

Travelled with pets
Liked: Property conditions & facilities
Disliked: Staff & service
I don't think you should charge for parking.. this is a HOTEL.. people are traveling.. if I am paying for the night... why would you charge for parking??? I brought my 3# dog with me. He was never in the room without me and we only slept there.. I get charging $25 for the weekend for this but $75????? That is ridiculous.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kyle

Stayed 3 nights in Aug 2024

10/10 Excellent

Christopher

Stayed 5 nights in Sep 2024

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Robert

Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the barking dog, it was a great stay. Clean. Quiet area. Room was clean. Breakfast was okay. I’d stay again.
Stayed 2 nights in Aug 2024

4/10 Poor

William

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room was very unclean the carpet smelled terrible. I will say though the staff was nice and the breakfast was pretty darn good
Stayed 2 nights in Aug 2024

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all great place
Stayed 2 nights in Aug 2024

8/10 Good

Kenyetta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Had a great stay!
Great front desk staff. Nice breakfast spread!
Stayed 1 night in Aug 2024

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Kathryn, Chicago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were charged for parking but that was not listed on the Expedia website when I booked Other than that nice stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Monica

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
Great hotel, the suite was perfect and clean. Breakfast was good and the pool was perfect and clean. Wonderful about giving us extra towels when needed. We’d definitely stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jenny

Stayed 2 nights in Aug 2024

10/10 Excellent

Mirza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant experience
Stayed 1 night in Aug 2024

4/10 Poor

Walter

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very Very Disappointed
The hotel could have been a very nice property. The breakfast was great but thats about where it stops. The room smelled and the carpet had damp spots. The bath tube was not clean. And the main issue was that they charged $10 a day for parking, I have never stayed at a rual property that has a regular parking lot charged for parking. I am in the area often and i will think twice before staying at this hotel.
Stayed 2 nights in Aug 2024

6/10 Okay

Dan

Liked: Cleanliness, amenities, property conditions & facilities
Did not like the fact that they charged $10 per day parking fee. If it was downtown Louisville it would be more understandable due to downtown parking situations. But this rather suburban hotel had ample lot parking(no garage). Very obvious this was a way to get more money out of their customers.. While I liked the hotel and location, I will not stay there again due to this obviously blatant money grab!
Stayed 2 nights in Jul 2024

2/10 Terrible

Trina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking cost here
When you go they do not tell you that you have to pay $10 a day to park in the hotel lot or they will tow you. It's not offsite parking. Pool was cold, free breakfast was not good at all. Missing knob on desk. Paint sagging in bathroom. Coffee pot lid was broke. Almost no chairs at pool. No towels at pool. Latch at pool was door was broken. Only no smoking within 500 ft of hotel or we will fine you $150 and has smoking area that is 25 ft away
Stayed 4 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Gross
The room was gross. Stained bed base, dirty carpet, dirty tub, and doors that stick. I definitely wouldn’t stay here again.
Stayed 2 nights in Jul 2024

6/10 Okay

Christopher

Stayed 8 nights in Jul 2024