See all properties

Hotel Silken Ciudad de Vitoria

4.0 star property
4-star hotel in Lovaina

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Silken Ciudad de Vitoria

Exterior
Bar (on property)
Spa
Down comforters, minibar, in-room safe, desk
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Portal De Castilla 8, Vitoria-Gasteiz, Alava, 1008
  • Armory Museum of Alava
    ‪6 min walk‬
  • Virgen Blanca Square
    ‪8 min walk‬
  • Anillo Verde
    ‪9 min walk‬
  • Vitoria (VIT)
    ‪20 min drive‬

Room options

View all photos for Club Double Room (Silken Club)

Down comforters, minibar, in-room safe, desk

Club Double Room (Silken Club)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Parking Included)

Down comforters, minibar, in-room safe, desk

Double Room (Parking Included)

  • 20 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Suite, Balcony

Down comforters, minibar, in-room safe, desk

Suite, Balcony

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room Single Use

Down comforters, minibar, in-room safe, desk

Deluxe Double Room Single Use

  • Sleeps 1
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Club Double Room Single Use (Silken Club)

Down comforters, minibar, in-room safe, desk

Club Double Room Single Use (Silken Club)

  • 20 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Double Room Single Use

Down comforters, minibar, in-room safe, desk

Double Room Single Use

  • 20 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Double Room (extra bed for a child)

Down comforters, minibar, in-room safe, desk

Standard Double Room (extra bed for a child)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Down comforters, minibar, in-room safe, desk

Deluxe Room

  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Suite, Balcony (1 adult)

Down comforters, minibar, in-room safe, desk

Suite, Balcony (1 adult)

  • 40 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite (1 adulto)

Down comforters, minibar, in-room safe, desk

Junior Suite (1 adulto)

  • 30 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite

Down comforters, minibar, in-room safe, desk

Junior Suite

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (extra bed for an adult)

Down comforters, minibar, in-room safe, desk

Standard Room (extra bed for an adult)

  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room

Down comforters, minibar, in-room safe, desk

Standard Room

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room Single Use (Parking Included)

Down comforters, minibar, in-room safe, desk

Double Room Single Use (Parking Included)

  • 20 sq m
  • Sleeps 1
  • 2 Large Twin Beds

Similar properties

Room

NH Canciller Ayala Vitoria

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (598)
The price is CA $92
per night
CA $101 total
includes taxes & fees
3 Feb - 4 Feb
NH Canciller Ayala Vitoria

About the area

Vitoria-Gasteiz

Central Vitoria-Gasteiz getaway .Within a 10-minute walk of this Lovaina hotel, you'll find Florida Park and Cathedral of Mary Immaculate. Basque Parliament Building and Armory Museum of Alava are also within half a mile (1 km).

What's nearby

  • Virgen Blanca Square - 8 min walk
  • Plaza de Espana - 9 min walk
  • University of the Basque Country - 11 min walk
  • Mendizorroza Stadium - 14 min walk
  • Cathedral of Santa Maria de Vitoria - 15 min walk

Getting around

  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 10 min walk
  • Vitoria (VIT) - 20 min drive

Restaurants

  • ‪La Pepita - ‬4 min walk
  • ‪Cafeteria Lovaina - ‬5 min walk
  • ‪O'Connors - ‬6 min walk
  • ‪Manai - ‬2 min walk
  • ‪Lascaray - ‬1 min walk

About this property

Hotel Silken Ciudad de Vitoria

4-star hotel in Lovaina
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hotel Silken Ciudad de Vitoria. For a fee, parking is available.

This 4-star Vitoria-Gasteiz hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Gift shop
  • Television in lobby
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Silken Ciudad de Vitoria offers 149 accommodations with minibars and safes. Beds feature down comforters. 26-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Vitoria-Gasteiz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, German, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 17 per day)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 16 per person
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Hardwood flooring in room

Room amenities

Entertainment

  • 26-inch flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Self parking fee: EUR 17 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. This property uses a grey water recycling system.
    For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Silken Ciudad
Silken Ciudad Hotel
Silken Ciudad Hotel Vitoria
Silken Ciudad Vitoria
Silken Hotel Vitoria Gasteiz
Silken Ciudad Vitoria Hotel Vitoria-Gasteiz
Silken Ciudad Vitoria Hotel
Hotel Silken Ciudad Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad Vitoria
Silken Ciudad de Vitoria
Silken Ciudad De Vitoria
Hotel Silken Ciudad de Vitoria Hotel
Hotel Silken Ciudad de Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad de Vitoria Hotel Vitoria-Gasteiz

Hotel Silken Ciudad de Vitoria Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 286 out of 534 reviews" "
Rating 8 - Good. 201 out of 534 reviews" "
Rating 6 - Okay. 33 out of 534 reviews" "
Rating 4 - Poor. 8 out of 534 reviews" "
Rating 2 - Terrible. 6 out of 534 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

CYNTHIA

Stayed 4 nights in Nov 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
The STAFF was amazing and very helpful. Congratulations to all of the people that work on the front desk.
Stayed 2 nights in Sep 2024

4/10 Poor

Martin

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and convenience
My favourite hotel in Vitoria-Gasteiz. Location good for a short walk into the old town, but easily accessible from the highway. Comfortable rooms, underground parking, reasonable price. Shame the Wellington bar is closed at the moment.
Stayed 1 night in Jul 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a beautiful hotel Very clean and comfortable It would be really helpful to be given the address to the parking that is connected to the hotel We parked somewhere else because we couldn’t locate it and it was double the price
Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Stayed 1 night in Jul 2024

8/10 Good

Shellee

Stayed 2 nights in Jun 2024

10/10 Excellent

GERMAN GUILLERMO PELAEZ

Stayed 2 nights in Jun 2024

6/10 Okay

Juan Diego

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Wonderfully helpful staff (Maria & Felipe were great) Unfortunately the rooms are outdated and since they're exterior, the sound proofing is pretty poor. Pretty loud traffic for a Saturday made the experience pretty suboptimal. The only option offered by the hotel was to pay extra for a quieter room. Disappointing experience.
Stayed 1 night in May 2024

8/10 Good

MARIA

Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab place! Nice staff great location.
Stayed 1 night in Mar 2024

4/10 Poor

Neil

Liked: Cleanliness
Disliked: Room comfort
Repeat stay - sadly also likely our last…
Paid to upgrade to junior suite (usually stay in Club room). Arrived very late after long motorway delays in France. Bed / mattress was so hard and uncomfortable. Had it not been so late and had we not been so tired I’d have insisted on changing rooms. On reflection, should have. Awful night sleep. Bed was very old and mattress equally so. Awful condition. Enjoyed breakfast (good service there), but reception / manager totally disinterested when told of the mattress problem. She sadly showed complete disdain when checking out, only interested in charging extra for the car parking. Stayed here three times now. Two good stays. This latest one ruined by a poor night sleep due to old bed and mattress (in the supposedly best rooms available).
Stayed 1 night in Jan 2024

8/10 Good

Timo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Jose

Stayed 3 nights in Dec 2023

2/10 Terrible

Peter

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Itoria
AC was nor working 1st night. Told front desk next morning “We’ll fix it” Next night AC still not working. Asked front desk next morning they said “Could not get into room because do not disturb sign on door” I say not true, I said “How did you make the bed if sign was there?” Lyer!!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A really great hotel, beautifuly modernised in a manner that preserves its art deco design. And the staff couldn't be more helpful. Strongly recommended!
Stayed 2 nights in Sep 2023

6/10 Okay

ELENA O

Liked: Staff & service
Stayed 3 nights in Aug 2023

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence in service, cleanliness and appearance
Stayed 1 night in Aug 2023

8/10 Good

Kin Chung

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are extremely friendly and helpful. But I wish there were glasses instead of paper cups.
Stayed 2 nights in Aug 2023

10/10 Excellent

Diana

Stayed 2 nights in Jul 2023

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Modern hotel (a little bit sterile), good parking and well located for a short walk into town
Stayed 1 night in May 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, perfect for exploring Vitoria.
Stayed 1 night in May 2023

6/10 Okay

Thomas

Liked: Room comfort
Disliked: Staff & service
Ok hotel, don't pick if English only speaker
Common areas are nice, very smart. Room was big. Biggest issue was I did not feel welcome as an English speaking male tourist. 2 pleasant staff members others not so much. Breakfast was Ok. Tea/coffee cups in room are plastic and thimble sized. No conditioner or body lotion in bathroom. TV remote visibly dirty but the rest looked clean. Housekeeping coughing alot in the morning. Avoid the coffee shop/bar, it's for the elderly locals who get good service.
Stayed 1 night in Nov 2022

8/10 Good

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We enjoyed how centric it is to everything. We would walk everywhere so easily. Parking was great in the same hotel. The room was comfortable, staff efficient and friendly. The room was comfortable and clean. Would stay there again.
Stayed 1 night in Oct 2022