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Best Western The Hatfield Hotel

3.5 star property
3.5-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Best Western The Hatfield Hotel

Serves lunch and dinner
Standard Room, 1 Double Bed, Non Smoking, Sea View
In-room safe, desk, iron/ironing board, free WiFi
Serves lunch and dinner
Outdoor wedding area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

Map
The Esplanade, Suffolk, Lowestoft, England, NR33 0QG
  • South Beach
    ‪1 min walk‬
  • Lowestoft Harbour
    ‪6 min drive‬
  • Pleasurewood Hills
    ‪10 min drive‬
  • Norwich (NWI-Norwich Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, Non Smoking (Lodge)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking (Lodge)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking (Lodge)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Single Bed, Non Smoking

  • 71 sq m
  • Sleeps 1
  • 1 Twin Bed

Deluxe Room, 2 Single Beds, Non Smoking (Lodge)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Single Bed, Non Smoking (Lodge)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, Non Smoking, Sea View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 2 Single Beds, Non Smoking, Sea View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking, Sea View

  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Non Smoking (Lodge)

  • Sleeps 2
  • 1 Double Bed

Deluxe Room, Multiple Beds, Non Smoking, Sea View

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Standard Room, Multiple Beds, Non Smoking (Lodge)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking (Lodge)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Deluxe Room, 1 Double Bed, Non Smoking, Sea View

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Double Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Suite, 1 Double Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the area

Lowestoft

In Lowestoft .Within a 10-minute walk of the hotel, you'll find South Beach and Hollywood Cinema. The Marina Theatre and Merchant House Gallery are also within 2 miles (3 km).

What's nearby

  • South Beach - 1 min walk - 0.1 km
  • Hollywood Cinema - 6 min walk - 0.5 km
  • The Marina Theatre - 14 min walk - 1.2 km
  • Lowestoft Harbour - 6 min drive - 4.2 km
  • Pleasurewood Hills - 10 min drive - 6.7 km

Getting around

  • Lowestoft Station - 3 min drive
  • Norwich (NWI-Norwich Intl.) - 54 min drive

Restaurants

  • ‪Spring Tide - ‬6 min walk
  • ‪Plough & Sail - ‬4 min walk
  • ‪KFC - ‬1 min walk
  • ‪The Harbour Inn - ‬6 min walk
  • ‪Beau Thai - ‬8 min walk

About this property

Best Western The Hatfield Hotel

3.5-star guestrooms with free WiFi
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly Best Western The Hatfield Hotel also features a terrace, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is free.

This 3.5-star Lowestoft hotel is smoke free.

  • 33 guestrooms or units
  • 2 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Best Western The Hatfield Hotel offers 33 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 8:00 AM–10:30 AM on weekends: GBP 10.95 for adults and GBP 6.95 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10.95 for adults and GBP 6.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Hotel Hatfield LOWESTOFT
Hatfield LOWESTOFT
The Hatfield Hotel Lowestoft
Best Western The Hatfield Hotel Hotel
Best Western The Hatfield Hotel Lowestoft
Best Western The Hatfield Hotel Hotel Lowestoft

Best Western The Hatfield Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 169 out of 412 reviews
Rating 8 - Good. 156 out of 412 reviews
Rating 6 - Okay. 58 out of 412 reviews
Rating 4 - Poor. 18 out of 412 reviews
Rating 2 - Terrible. 11 out of 412 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Stayed 2 nights in Nov 2024

4/10 Poor

Steven

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

R

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Rob

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Poor stay.
Room was cold as was the shower. I have stayed here many times for work, reported these issues in the morning, but no follow up. Also getting a VAT receipt for my meal was an issue.
Stayed 1 night in Nov 2024

10/10 Excellent

mary

Great
Lovely hotel, staff friendly, excellent Sunday carvery, and breakfast, and on seafront
Stayed 1 night in Nov 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service
Good value for money
We had a nice stay at this hotel which was in a good location. Good value for money which included a very nice breakfast. Mattress was a bit old and uncomfortable and could do with being replaced.
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location at a very reasonable price
Stayed 2 nights in Nov 2024

2/10 Terrible

christina

Lovely break
Lovely. Overlooks the sea which was lovely the staff were very helpful we found it very relaxing which is what we wanted
Stayed 1 night in Nov 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room, with everything I needed. And a friendly cat too!
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely area, kind staff, nice room. Directly on the beach and walking/biking trail
Stayed 1 night in Oct 2024

6/10 Okay

Niviya

Business traveller
Convenience but overpriced
Stayed 5 nights in Aug 2024

8/10 Good

jonathan

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Jules, Croydon

Stayed 1 night in Aug 2024

6/10 Okay

Peter

Liked: Cleanliness
Stayed 2 nights in Sep 2024

4/10 Poor

Steven

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Plug hole of bath was full of toe nails, absolutely disgusting. This was 2nd room as other one stunk of spilt milk. Plus beds were very uncomfortable and tipped backwards. Poor experience
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Stayed 1 night in Sep 2024

8/10 Good

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Lowestoft parkrun, hotel is clean & everyone we spoke to was very friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen Ian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stupid realy but 4 satchets of milk is not enough as you need 2 in each co..min of 8 to save wasting staff time finding some..
Stayed 3 nights in Aug 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities
The property is fairly old so presents a few challenges for some with limited mobility, like me. However, when I asked to change my room due to a tricky set of stairs with no handrail causing issues, it was swifty dealt with and my luggage was moved. It is a nice hotel with a very nice terrace overlooking the sea. Breakfast is very nice and sitting on the terrace overlooking the sea is a very pleasant experience.
Stayed 3 nights in Aug 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
good staff
Stayed 5 nights in Aug 2024

6/10 Okay

George

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Aug 2024