6/10 Okay
Shay
7 Oct 2024
Liked: Cleanliness
Disliked: Staff & service
The pros: The rooms are beautiful and super clean. The area is a nice, fairly quiet street about 10 minutes walk to town.
Cons: Overall I do think the staff could have been much more attentive and helpful for this level of hotel. There was no explanation of the facilities, and when I was concerned about noise and privacy due to my room being right next to the restaurant and on street level, the reception staff said they were full and there was nothing he could do. I later checked the bookings available online and it showed empty rooms…(which I understand is not always the case but the general attitude was a bit apathetic).
It’s also worth noting that as my room was on the lower floor, it was unbelievably loud as the buildings is old and there were guests upstairs. It kept me awake as long as they were moving around.
For a room/hotel that is not exactly cheap, this was pretty irritating.
Overall there is a lot of potential for this hotel, but the details were not considered making for a pretty disappointing experience.
Shay
Stayed 1 night in Oct 2024