La Résidence Phou Vao

5.0 star property
Family-friendly upscale hotel with 2 outdoor pools

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Free airport shuttle
    Free airport shuttle
  • Gym
    Gym
  • Breakfast included
    Breakfast included

Explore the area

Map
Phou Vao Road, Luang Prabang, 84330
  • UXO Laos Visitor Center
    12 min walk
  • Wat Manorom
    15 min walk
  • Dara Market
    3 min drive
  • Luang Prabang (LPQ-Luang Prabang Intl.)
    9 min drive

Room options

Similar properties

About the area

Luang Prabang

In historical district.Within a 15-minute walk of the hotel, you'll find UXO Laos Visitor Center and Wat That Luang. Wat Manorom and Vat Visounnarath are also within 2 miles (3 km).

What's nearby

  • Night Market - 4 min drive
  • Phousi Hill - 5 min drive
  • Royal Palace Museum - 5 min drive
  • Royal Palace - 5 min drive
  • Morning Market - 5 min drive

Getting around

  • Luang Prabang (LPQ-Luang Prabang Intl.) - 9 min drive

Restaurants

  • ‪เฝอจันถนอม - ‬10 min walk
  • ‪Coffee Express - ‬17 min walk
  • ‪Two Little Birds Cafe - ‬4 min drive
  • ‪Bamboo Garden Restaurant - ‬19 min walk
  • ‪QQ Restaurant & Bar - ‬19 min walk

About this property

La Résidence Phou Vao

Family-friendly upscale hotel with 2 outdoor pools
La Résidence Phou Vao offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a spa tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, a meeting room, and limo/town car service. Event space at this hotel measures 592 square feet (55 square meters) and includes conference space. A sauna, spa services, and a library are also featured at the luxury La Résidence Phou Vao. An area shuttle within 6 km and a roundtrip airport shuttle (available 24 hours) are free. Self parking is free.

This 5-star Luang Prabang hotel is smoke free.

  • 34 guestrooms or units
  • 2 levels
  • 4 buildings
  • 592 sq ft of conference space
  • 55 sq m of conference space
  • Built in 1976
  • Full breakfast (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
La Résidence Phou Vao offers 34 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 38-inch LED televisions come with premium satellite channels and pay movies. Guests can make use of the in-room espresso makers and free minibar items. Bathrooms include shower/tub combinations with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Mekong Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages, and facials. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

Dutch, English, French, Lao, Thai

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • DVD player
  • Free area shuttle
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request
  • Free area shuttle up to 6 km
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 6:00 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Archery
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 38-inch LED TV
  • DVD player
  • iPod dock
  • Pay movies
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Access via exterior corridors
  • Desk
  • Free newspapers
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Belmond Protects (Belmond)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Belmond Protects (Belmond).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Phou
Phou Vao
Residence Phou Vao
Residence Phou Vao Hotel
Residence Phou Vao Hotel Luang Prabang
Residence Phou Vao Luang Prabang
La Residence Phou Vao By Orient-Express Hotel Luang Prabang
La Residence Phou Vao Hotel
La Residence Phou Vao Resort
Belmond Résidence Phou Vao Hotel Luang Prabang
Belmond Résidence Phou Vao Hotel
Belmond Résidence Phou Vao Luang Prabang
Belmond Résidence Phou Vao
La Résidence Phou Vao Hotel
Belmond La Résidence Phou Vao
La Résidence Phou Vao Luang Prabang
La Résidence Phou Vao Hotel Luang Prabang
La Résidence Phou Vao A Belmond Hotel Luang Prabang

La Résidence Phou Vao Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 60 out of 76 reviews" "
Rating 8 - Good. 15 out of 76 reviews" "
Rating 6 - Okay. 0 out of 76 reviews" "
Rating 4 - Poor. 0 out of 76 reviews" "
Rating 2 - Terrible. 1 out of 76 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly peaceful, serene, beautiful property. A private residence indeed. Excellent staff and service. Food delicious. Interesting tours provided. The best in Luang Prabang.
Stayed 4 nights in Jan 2024

10/10 Excellent

Aleksandar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice service and great staff who works there. They really take care of every detail so that their guests feel special. Highly recommend this Belmond Hotel to those who want to have luxury experience of Luang Prabang.
Stayed 4 nights in Apr 2023

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful and one could not ask for a better time! The staff ere kind, attentive and very friendly. No question was an issue and staff were always making great suggestions. The ambience was terrific and we were made to feel at home as well as special. The food was a treat! We highly recommend La Residence and hope to return!
Stayed 7 nights in Feb 2023

10/10 Excellent

yacob

Stayed 3 nights in Feb 2023

10/10 Excellent

Lonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A magical place. Following an intense work period and long journey, i arrive at Belmond to welcoming smiles and drumming. Gracious and affable check-in is followed by a Baci ceremony where the shaman explained the Laotian belief that a soul could leave one’s body (it had) and by ritual we restored our souls do ourselves. Then through the beautifully gardened grounds to a large, luxuriously appointed room with a view of the Luang Prabang valley. Terrific made to order breakfasts (not a buffet) including Laotian, Eastern, and Western dishes is eagerly and proudly served by the familial staff. Had cocktails and delicious snacks at the weekly cocktail party talking with very interesting life of the general manager (Salim?) The social and the quiet pools are fantastic, the massage great. Peng, the bartender who doesn’t drink, stirred up interesting concoctions. An ap and a van made everything easy. I applaud Belmond for aiding Myanmar staff with opportunities in Laos while that country is stressed. The staff was more welcoming than my own mother on a trip home. Not only did the beauty and friendliness return a weary travelers would to his body, but the experience elevated my spirit. A remarkable place of warm-hearted, inviting people. Highly Recommend.
Stayed 3 nights in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect base
This hotel is quite magical. The service is genuine and impeccable and the style is in harmony with Laos. I loved it here and it made the visit complete.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay in Luang Prabang
Lovely property with a fabulous infinity pool. Excellent breakfast. The coconut puff pancakes are phenomenal. Desserts were very good. Shuttle was very helpful.
Stayed 3 nights in Oct 2019

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Beautiful place not far from downtown. The service was outstanding. Nothing was too much trouble for the staff. There is shuttle into town but if they were free they would drop you any time. Food was excellent as well.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Staff & service
Staff, setting and ambience sublime - and the engaging kind helpful staff taught us so much about Laos and Laos culture. We would highly recommend!
Stayed 7 nights in Sep 2019

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere and friendly staff. Little bit far from town but they send us to there by shuttle bus anytime.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and attentive. Made an effort to say hello and show an interest in what we were doing.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this place , magical natural setting minutes away by tuktuk from the historic center , great service everybody is very helpful. This was my second time there,
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round! Attentive and accommodating staff beautiful rooms and surroundings lives up to Superb reputation
Stayed 3 nights in Feb 2019

8/10 Good

Tim, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Setting, property are amazing. Spa (main reason we stayed here) was really nice. Food unfortunately was a let down, much below standard of some of the nicer Lao restaurants in town (Manda de Laos in particular). Telephones were also down which did not really bother us but a bit strange for a 5*+ property. Next time would probably just go to the Spa and stay in town or at rosewood.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot to stay in Luang Prabang. Gorgeous views of the mountains and town. Extremely nice staff. Very comfortable room. Lovely spa area.
Stayed 3 nights in Jun 2018

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my stay
great property and staff
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Experience
The location was perfect. The views were great. The hotel was beautiful. Our room was so beautiful and clean. We felt very relaxed and comfortable. The food was excellent. The service and the staff were the best. They were always attentive and happy to help us in any way. We would definitely recommend the Belmond La Residence Phou Vao in Luang Prabang, Laos.
Stayed 3 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pampered in the mountains!
The staff couldn’t have been more helpful and attentive. Loved the views of the mountains and relaxing afternoons by the pool. Best champagne breakfasts ever. Clean facilitates. Great cooking class. Luang Prabang has lots to offer but the hotel makes it hard to leave. Hoping to return soon.
Stayed 6 nights in Feb 2018

10/10 Excellent

Stu, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing retreat in classy hotel in laidback LP
Terrific long weekend "escape" to Luang Prabang. Enjoyed biking around the town and lazily floating down the Mekong in a boat. The hotel is perfect...just far enough from town to be quiet and peaceful but close enough to explore the UNESCO World Heritage town. Hotel provides mountain bikes and "family" bikes. Has a beautiful pool where you can escape the humidity/heat during the day. And the food at the hotel was some of the best I've had in SE Asia. I had a lovely room overlooking the town in the distance, and I enjoyed reading on the porch in Thai-style lounge sofas on a lazy afternoon or the one morning when it softly rained. I went jogging each morning down the river and through the town. In the evenings I rode a bike into town to have a foot massage and eat dinner at one of the many lantern-lit cafes along the river.
Stayed 3 nights in Oct 2017

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017