2/10 Terrible
TRas
26 Nov 2022
Liked: Staff & service
I felt like this property was cheating on me, as I have booked this hotel but once I got to the hotel the staff informed that it closed for renovation and brouht me to the other hotel but THE LOCATION that they pin on the Expedia is the hotel that they brought me there.
If this is an accident that they foegot to close sell for the renovation, the location should be at the hotel!
***They brought me to Mekhong Charm Hotel (maybe same owner) I did not know anything about this property, they just appology for that incident and gave me the room that I never booked, as I have booked for the double bed room but they good enough, to give me one more bed! Its totolly fine! The staff there were very nice and friendly, I love all of them. Only 1 annoying thing that the wifi was down on the 2nd night of my stay and I was told by the staff that they were trying to fix it till I check out, its been down. :-(
TRas
Stayed 3 nights in Nov 2022