Embassy Suites Lubbock

3.5 star property
3.5-star Tuscan hotel with indoor pool

Choose dates to view prices

Photo gallery for Embassy Suites Lubbock

Lobby
Exterior
Indoor pool, sun loungers
Lobby
1 bedroom, premium bedding, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Hot tub

Explore the area

Map
5215 S Loop 289, Lubbock, TX, 79424
  • South Plains Mall
    ‪8 min walk‬
  • Covenant Lakeside Hospital
    ‪6 min drive‬
  • Texas Tech University
    ‪7 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪18 min drive‬

Room options

Premium Suite, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Room

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed, Non Smoking, Corner

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Room

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Room

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Lubbock

In Lubbock .You'll find South Plains Mall and Lubbock Premiere Cinema within a 15-minute walk of this Lubbock hotel. Ballet Lubbock and Huneke Park are also within 3 miles (5 km).

What's nearby

  • South Plains Mall - 8 min walk - 0.7 km
  • Lubbock Christian University - 5 min drive - 6.1 km
  • Covenant Lakeside Hospital - 6 min drive - 5.8 km
  • Texas Tech University - 7 min drive - 7.7 km
  • University Medical Center - 9 min drive - 8.4 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪The Cheesecake Factory - ‬10 min walk
  • ‪Olive Garden - ‬15 min walk
  • ‪Bubba's 33 - ‬8 min walk

About this property

Embassy Suites Lubbock

3.5-star Tuscan hotel with indoor pool
Embassy Suites Lubbock offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 1894 square feet (176 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites Lubbock.

  • 1 building
  • 156 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 1894 sq ft of conference space
  • 176 sq m of conference space
  • Built in 2004
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
Embassy Suites Lubbock offers 156 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Lubbock
Embassy Suites Lubbock
Lubbock Embassy Suites
Embassy Suites Lubbock Hotel Lubbock
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Lubbock
Embassy Suites Lubbock Hotel Lubbock

Embassy Suites Lubbock Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 535 out of 1006 reviews
Rating 8 - Good. 180 out of 1006 reviews
Rating 6 - Okay. 137 out of 1006 reviews
Rating 4 - Poor. 72 out of 1006 reviews
Rating 2 - Terrible. 82 out of 1006 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

RANDOLPH, ROCCIADA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

RANDOLPH, ROCCIADA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Happy Hour and great Breakfast.

2/10 Terrible

Adam

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was great! Dinner tasted great! Good marg!
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Ginger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This the perfect spot for our over night in Lubbock. A litter far from TTU, but not too bad.
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Water

Everything was excellent except we did not have hot water for showers. Water would get cold then hot on and off
Stayed 1 night in Jan 2025

10/10 Excellent

Toni

Travelled with family, Travelled with group

Embassy rules!

We loved our stay at the Lubbock location! The breakfast is always wonderful at Embassy. And the atmosphere is so lush with greenery at this location, just gorgeous.
Stayed 1 night in Jan 2025

10/10 Excellent

Jesus

Stayed 1 night in Jan 2025

10/10 Excellent

Sean

Travelled with family
Liked: Property conditions & facilities
Everything was awesome except the service at the bar/restraunt. Stood there for 25 minutes getting ignored by the bartender when she wasn’t even serving or assisting anyone.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Late Check-in

Check in was at 4pm which is later than most places I’ve stayed. I arrived just after 4pm and was told they did not have room ready. We asked more than once what the time frame would be and received evasive answers with no estimate but it would be “soon.” The front desk took my name and number and was told I’d get a call when the room was ready. Luckily there is a large lobby throughout the hotel and we were able to sit and chat with some family friends. I had to return to the front desk after 55 minutes and check on our room. I was told our room was ready and they were “about to call.” Not sure how true that is. The rest of the stay was fine. Clean room, comfy bed, good breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Gabriela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

DEBBIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Eric

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Glorie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Comfortable, very nice maintenance man came and changed our air filter when the room was not cooling off
Stayed 1 night in Dec 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The stay overall was good, however some of the exterior doors are damaged and need repairs. It seemed on multiple occasions the key cards weren’t working because the door reader simply wasn’t working.
Stayed 1 night in Jan 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Jerry

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good staff members. Conditions of the interior showing its age. Climate control is a major problem.
Stayed 1 night in Jan 2025

8/10 Good

Eunis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

mark

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Liked the large rooms, although the bathrooms were small and the sink was in the room. Not a big deal to me. The biggest problem was the lack of hot water. Showers were luke warm at best. They definitely have a hot water problem. Breakfast was good, made to order omelettes we're great.
Stayed 1 night in Jan 2025

10/10 Excellent

bryant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back

Pleasantly surprised. Large room and bed. Very comfortable. The evening drinks and snacks were a plus. Dinner was also good
Stayed 1 night in Jan 2025