MCM Eleganté Hotel & Suites

3.5 star property
3.5-star hotel near Texas Tech University

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February 2025
March 2025

Photo gallery for MCM Eleganté Hotel & Suites

Exterior
Interior
Standard Room, 2 Queen Beds, Non Smoking
Interior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pool
  • Bar
  • Gym
  • Free airport shuttle
  • Laundry

Explore the area

Map
801 Avenue Q, Lubbock, TX, 79401
  • Lubbock Memorial Civic Center
    ‪5 min walk‬
  • Lake Alan Henry
    ‪12 min walk‬
  • Cactus Theater
    ‪3 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪13 min drive‬

Room options

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Lubbock

City center stay.Within a 10-minute walk of this Downtown Lubbock hotel, you'll find Lubbock Memorial Civic Center and Fresenius Medical Care at Lubbock Heart Hosptial. Also, Louise Hopkins Underwood Center for the Arts is within half a mile (1 km) and Texas Tech University is within 2 miles (3 km).

What's nearby

  • Lubbock Memorial Civic Center - 5 min walk
  • Buddy Holly Center - 3 min drive
  • Jones AT&T Stadium - 3 min drive
  • Texas Tech University - 4 min drive
  • University Medical Center - 4 min drive

Getting around

  • Preston Smith Intl. Airport (LBB) - 13 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Whataburger - ‬15 min walk
  • ‪Bier Haus - ‬12 min walk
  • ‪Two Docs Brewing - ‬14 min walk
  • ‪Taco Bell - ‬9 min walk

About this property

MCM Eleganté Hotel & Suites

3.5-star hotel near Texas Tech University
MCM Eleganté Hotel & Suites offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 14000 square feet (1301 square meters) and includes a conference center. MCM Eleganté Hotel & Suites also features a vending machine, a fireplace in the lobby, and laundry facilities. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Lubbock hotel is smoke free.

  • 293 guestrooms or units
  • Meeting rooms
  • 14000 sq ft of conference space
  • 1301 sq m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
MCM Eleganté Hotel & Suites offers 293 air-conditioned accommodations with coffee/tea makers and designer toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Microwave

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request
  • Free area shuttle

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free reception (select days)
  • Room service available

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 42
  • Front entrance ramp
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Local maps
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

We should mention

  • Up to 4 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel MCM
MCM Eleganté Hotel Lubbock
MCM Eleganté Lubbock
MCM Hotel
MCM Eleganté Hotel
Mcm Elegante & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel
MCM Eleganté Hotel & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel Lubbock

MCM Eleganté Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 563 out of 1004 reviews" "
Rating 8 - Good. 235 out of 1004 reviews" "
Rating 6 - Okay. 114 out of 1004 reviews" "
Rating 4 - Poor. 50 out of 1004 reviews" "
Rating 2 - Terrible. 42 out of 1004 reviews" "

8.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

cynthia

Stayed 2 nights in Nov 2024

10/10 Excellent

Marilyn

Stayed 4 nights in Oct 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

TANIKA, Houston

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place to stay at comfortable.
Stayed 1 night in Oct 2024

8/10 Good

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Lubbock
Nice location. Large rooms. Bar and Restaurant were both nice, as were all of the other public spaces. Service was great- everyone was super helpful. The room we were in the shower did not drain well.
Stayed 1 night in Oct 2024

2/10 Terrible

Jayme

Stayed 1 night in Oct 2024

10/10 Excellent

barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Terry

Travelled with family
The hotel itself really needs updating, it was quiet, clean, staff was great. Just very dated!
Stayed 1 night in Oct 2024

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Juan

Stayed 2 nights in Oct 2024

10/10 Excellent

clay

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Great location. I rated 5 stars because all my needs and expectations were met however be aware the property is somewhat dated. If you are looking for hip with modern art then not your place.. if you want comfortable and convenient with attentive staff and top notch beds, towels and linens (important to us 50 folk) then you won't be disappointed.
Stayed 2 nights in Oct 2024

6/10 Okay

Erika

Travelled with partner
Liked: Staff & service
Our bathroom was gross. The caulk had a lot of stained black in it- like mold. The toilet was so short that we had to use the door handle to help guide us down and not fall. The floor planks moved around- wasnt installed correctly. Otherwise the beds were extremely comforable and the staff was AMAZING! The breakfast was so so.... it did its job but wasnt exciting. Lol
Stayed 2 nights in Oct 2024

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always have a great experience when staying here.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

A. Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kimberly

Stayed 1 night in Sep 2024

10/10 Excellent

Marilyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Benjamin, Brownwood

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean.
Stayed 1 night in Oct 2024

6/10 Okay

Linda

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Terrible bathroom!
I wanted to rate this hotel as good because I could tell it was once a nice hotel. The lobby and other inside common areas were older decor but were well-kept. The beds were pretty comfortable and the shower pressure was good, however, the bathroom was atrocious. It looked like someone on crack had tried to make updates and failed. The paint was horribly messy, the tub fixtures looked like old chrome ones from an old 1970s Travelodge that we stayed in when I was a kid. The shower head was wobbling in the wall and there was an unsealed cutout around it. The grout was dirty and the caulk was moldy. The floor was that old thin vinyl sheeting and it was warped underneath like it had moisture from the shower leaking. Do supervisors not inspect the work of their employees! Also, I was afraid my experience was not going to be pleasant when I drove up and every window in the hotel was dirty. You could not even see out of the room windows. For these reasons, I would never stay here again. It was supposed to be a treat for my granddaughters but what a disappointment. I have no idea how it had good reviews.
Stayed 1 night in Oct 2024

6/10 Okay

Pritam

Travelled with family
Liked: Cleanliness, room comfort
Not a modern hotel but maintained cleanly
This hotel seems to be very old inside. It looked like walking into one of the old Vegas Casino's. The furniture, carpets are very old. However, the hotel is kept clean inside at least and functioning well. I wish they can upgrade soon. 1. Staff: Good staff. My personal impression is that this is an old place and the staff working there have aged with the hotel. It is nice to see senior staff. But Senior or younger, the idea is Customer Service. I don't think the staff at the reception are not trying to be the best at CS. They are not rude, but feels like going to a public hospital and speaking to a PA or a nurse who will be retiring next month. 2. Cleanliness: The hotel has been kep very clean. Have to admit that it was not smelling aweful, with its age. 3. Facilities: Gym & Swimming pool: Gym for the size of that hotel is very small and has some equipment. Can keep it going but not the modern types. The swimming pool was old and I wouldn't personally ever get into it. 4. Restaurant and food: The breakfast is just aweful. All of the food is not good in taste and quality. I didn't eat any other food there as I stayed there only for a night. 5. Room: We stayed for a night there. The beds were well made and clean. A/C and wind flow is good. TV was 26 inches wide and old. Furniture looked old too. Shower was ok but the shower faucet is really old. It is just my feedback that the place needs a full make over in all departments.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice and clean
The staff was very friendly. The breakfast was hot, with a good variety. The room was very clean.
Stayed 1 night in Oct 2024

6/10 Okay

Collin

Disliked: Cleanliness, property conditions & facilities, room comfort
Meh. Not so great.
It was pretty ratchet, not terrible just not great. I know it wasn’t the most expensive room in town but it certainly wasn’t the cheapest. The carpets were kinda gross, the hallways are very dimly lit and I was a little worried that the tub was gonna fall through the floor with me in it. There was a bed to sleep in so I guess they held up their end of the bargain. I don’t see myself going back.
Stayed 1 night in Oct 2024

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024