Close to airport.Within 2 miles (3 km) of this Lubbock hotel, you'll find Water Rampage and Ballet Lubbock. West End Center and South Plains Mall are also within 3 miles (5 km).
What's nearby
Water Rampage - 15 min walk - 1.3 km
South Plains Mall - 5 min drive - 4.2 km
Covenant Lakeside Hospital - 5 min drive - 6.9 km
Lubbock Christian University - 7 min drive - 6.6 km
Texas Tech University - 7 min drive - 8.9 km
Getting around
Preston Smith Intl. Airport (LBB) - 17 min drive
Restaurants
McDonald's - 3 min drive
Rosa's Café & Tortilla Factory - 13 min walk
Chick-fil-A - 3 min drive
Whataburger - 3 min drive
Twin Peaks - 3 min drive
About this property
Tru by Hilton Lubbock Southwest
Enjoy the outdoor pool at this Lubbock hotel
Tru by Hilton Lubbock Southwest offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available daily. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Tru by Hilton Lubbock Southwest. Free self parking is available.
This Lubbock hotel is smoke free.
98 guestrooms or units
Built in 2019
To-go breakfast (free)
Business facilities
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Pool or billiards table
Convenience store
Terrace
Elevator
No smoking on site
Tru by Hilton Lubbock Southwest offers 98 accommodations with MP3 docking stations and safes. 55-inch LCD televisions come with cable channels.
Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Languages
English
Similar properties
Country Inn & Suites by Radisson, Lubbock Southwest, TX
Country Inn & Suites by Radisson, Lubbock Southwest, TX
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets: USD 50 per accommodation, per stay
Only dogs and cats are allowed
Maximum 2 pets
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash.
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Tru Hilton Lubbock Southwest Hotel
Tru Hilton Hotel
Tru Hilton Lubbock Southwest
Tru Hilton
Tru by Hilton Lubbock Southwest Hotel
Tru by Hilton Lubbock Southwest Lubbock
Tru by Hilton Lubbock Southwest Hotel Lubbock
Tru by Hilton Lubbock Southwest Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff at Tru was excellent. Especially Britany (not sure if it’s spelled right). She went above and beyond for our very large group. The common area was ideal for our family gathering. Amazing memories were made.
Shannon
Stayed 6 nights in Nov 2024
8/10 Good
Michele
Travelled with family
2 Dec 2024
Liked: Cleanliness, staff & service, amenities
Brittany in the morning for breakfast was excellent! We LOVED her personality and she made us feel right at home. Alexis in the evening was very helpful. It was very strange to not have a closet or dresser in the room to store our belongings. Our room had no -functioning lights, broken bed frames. We did like the game area and sitting area downstairs. It was a great area for our family to visit.
Had awful closet area , and no place to unpack your clothes. And the heater was really loud.
Danny
Stayed 5 nights in Nov 2024
6/10 Okay
Diana, Bella Vista
Travelled with partner
28 Nov 2024
Liked: Cleanliness, staff & service, amenities
You get what you pay for. The building is not very old but the condition of facility is aged. Broken tiles in elevator, toilets that barely flush, hooks pulled from walls leaving exposed drywall. It is conveniently located near plenty of restaurants and a dog park but the highway noise could be heard all night.
The customer service was great! Alexis at the front desk was a life saver! She took care of my family during a family emergency! Thank you! (Hopefully i didn't spell your name wrong) Thank you!!!
John
Stayed 1 night in Nov 2024
8/10 Good
Sylvia
Travelled with family
25 Nov 2024
Liked: Staff & service, room comfort
Restroom floor dirty and poor water pressure shower barely had any pressure. Lighting in room poor light fixtures broke. Very disappointing.
We had a good stay in this hotel. It was very clean, which is typically the most important issue for me. The breakfast was amazing (except one of the pancake machines was not working so the pancake line was very long). The staff were very kind and made us feel very welcome. My only complaint is the floor/ceiling is too thin. I could hear people walking and maybe even running most of the night. Very frustrating. However, I would probably stay here again because the customer service was very good!
Kamia
Stayed 2 nights in Nov 2024
6/10 Okay
Amy
Travelled with partner
10 Nov 2024
Parking is not ample for the number of rooms/hotels in the area. Our room was very noisy both nights.
Amy
Stayed 2 nights in Nov 2024
10/10 Excellent
John
10 Nov 2024
John
Stayed 2 nights in Oct 2024
6/10 Okay
James
Business traveller
6 Nov 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Got a nice bruise and cut on my shin because someone took off the end cap of the bed and i ran into a part of the bed in the middle of the night.
James
Stayed 2 nights in Nov 2024
8/10 Good
lizeth
Travelled with family
30 Oct 2024
Liked: Cleanliness, staff & service, amenities
Hotel could use a little more maintenance in some areas, the breakfast was ok. I’ve been to the same hotel in other areas and they had more variety. Staff was very friendly, hotel was clean.