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Altstadt Hotel Krone Luzern

3.0 star property
3-star historic hotel near Chapel Bridge

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Photo gallery for Altstadt Hotel Krone Luzern

Standard Twin Room
Exterior
Restaurant
Reception
Quadruple Room | Bathroom
Reviews
8.8

Excellent

Popular amenities

  • Restaurant
  • Breakfast available
  • Parking available
    Parking availableParking available
  • Laundry
    LaundryLaundry
  • Housekeeping
    HousekeepingHousekeeping
  • Pet-friendly
    Pet-friendlyPet-friendly

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
Weinmarkt 12, Lucerne, CH-6004
  • Popular LocationChapel Bridge4 min walk
  • Popular LocationKKL Lucerne9 min walk
  • Popular LocationChateau Guetsch17 min walk
  • AirportZürich (ZRH)55 min drive

Room options

Quadruple Room

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

Standard Single Room, 1 Single Bed

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Triple Room

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

About the area

Lucerne

Old Town Lucerne stay.Within a 10-minute walk of this Old Town Lucerne hotel, you'll find Chapel Bridge and KKL Lucerne. Lucerne Town Hall and Mill Bridge are also within half a mile (1 km).

What's nearby

  • Lucerne Town Hall - 2 min walk
  • Chapel Bridge - 4 min walk
  • KKL Lucerne - 9 min walk
  • Lion Monument - 11 min walk
  • Chateau Guetsch - 17 min walk

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Zurich Airport (ZRH) - 56 min drive

Restaurants

  • ‪Fondue House Du Pont - ‬1 min walk
  • ‪Restaurant Rathaus Brauerei AG - ‬2 min walk
  • ‪Restaurant Mill'Feuille - ‬1 min walk
  • ‪Restaurant Zunfthaus zu Pfistern - ‬2 min walk
  • ‪Restaurant Opus - ‬3 min walk

About this property

Altstadt Hotel Krone Luzern

3-star historic hotel near Chapel Bridge
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Altstadt Hotel Krone Luzern. Parking is available for a fee.

This 3-star Lucerne hotel is smoke free.

  • 1 building
  • 29 guestrooms or units
  • 5 levels
  • Built in 1800
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Dining venue
Altstadt Hotel Krone Luzern offers 29 accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, French, German

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (CHF 32 per day)

Food and drink

  • Buffet breakfast available for a fee daily: CHF 19 for adults and CHF 12 for children
  • 1 restaurant

Things to do

  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Entertainment

  • Digital channels
  • Premium channels
  • TV

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Portable fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heated floors
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staff will greet guests on arrival
If you arrive at the property after hours, you'll need to check in at an alternate location: Hotel des Balances, Weinmarkt, Lucerne
For more details, please contact the property using the information on the booking confirmation
Check-in 11 PM-6:30 AM takes place at the Hotel des Balance across the street. The Hotel Krone Lucerne is located in a pedestrian-only zone. Cars are allowed to park in front of the hotel only during arrival and departure.

Access methods

Staffed front desk

Pets

  • Pets: CHF 10 per pet, per day

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 19 for adults and CHF 12 for children
  • Valet parking fee: CHF 32 per day
  • Pet fee: CHF 10 per pet, per day
  • Late check-out fee: CHF 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Hotel Krone
Best Western Hotel Krone Lucerne
Best Western Krone
Best Western Krone Lucerne
Best Western Lucerne
Lucerne Best Western
Hotel Krone Lucerne
Krone Lucerne
Hotel Krone
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel Lucerne

Altstadt Hotel Krone Luzern Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 470 out of 1002 reviews" "
Rating 8 - Good. 412 out of 1002 reviews" "
Rating 6 - Okay. 98 out of 1002 reviews" "
Rating 4 - Poor. 9 out of 1002 reviews" "
Rating 2 - Terrible. 13 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Stephen

Travelled with partner
Liked: Staff & service
Wonderful property!
Stayed 2 nights in Mar 2024

8/10 Good

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean room, great experience
Stayed 1 night in Mar 2024

6/10 Okay

Lizbeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It was ok
Thermostat or cooling system was not working. The room was too hot all night.
Stayed 1 night in Mar 2024

8/10 Good

Olena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly helpful staff.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ricky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay and convenient as well. The hotel staff is very helpful and friendly
Stayed 1 night in Feb 2024

10/10 Excellent

Mikaela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Atheena

Liked: Cleanliness, staff & service, property conditions & facilities
I have to command Dustin and Patricia on their fabulous work ethic during my stay there. The only issue was with the front desk staff in the morning. He was very look and rude.
Stayed 1 night in Feb 2024

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location in Old City
Great location in the Old City in a very pretty cobble-stoned square. My family walked with our luggage from the train station over the walking bridge to this hotel—about 800 meters. Plenty of shopping, restaurants in this neighborhood and you have the Nine Towers very close by behind the hotel. (Great views of the city from up there). Reception staff were very friendly and the hotel was clean and perfect.
Stayed 1 night in Feb 2024

6/10 Okay

Donna

Travelled with family
.
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rude
Staff were not ready for our check in and rude on many occasions. Nice location but would never return there
Stayed 1 night in Feb 2024