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Altstadt Hotel Magic Luzern

3.0 star property
3-star adults-only hotel near Chapel Bridge

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Photo gallery for Altstadt Hotel Magic Luzern

Minibar, in-room safe, individually decorated, individually furnished
Jetted tub
City view from property
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
Brandgässli 1, Lucerne, LU, CH-6004
  • Lucerne Town Hall
    ‪1 min walk‬
  • Chapel Bridge
    ‪2 min walk‬
  • KKL Lucerne
    ‪7 min walk‬
  • Zürich (ZRH)
    ‪62 min drive‬

Room options

View all photos for Swiss Chalet

Minibar, in-room safe, individually decorated, individually furnished

Swiss Chalet

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Suite

Minibar, in-room safe, individually decorated, individually furnished

Honeymoon Suite

  • 99 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Mystic Room

Minibar, in-room safe, individually decorated, individually furnished

Mystic Room

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Pirate Room

Minibar, in-room safe, individually decorated, individually furnished

Pirate Room

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lotus Room

Minibar, in-room safe, individually decorated, individually furnished

Lotus Room

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Angel Room

Hair dryer, towels

Angel Room

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Aladin Room

Minibar, in-room safe, individually decorated, individually furnished

Aladin Room

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Symphony Room

Minibar, in-room safe, individually decorated, individually furnished

Symphony Room

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Egypt Room

Minibar, in-room safe, individually decorated, individually furnished

Egypt Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Barock Suite

Barock Suite

Barock Suite

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite

King Suite | Room amenity

King Suite

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lionheart Suite

Minibar, in-room safe, individually decorated, individually furnished

Lionheart Suite

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Farmer Room

Minibar, in-room safe, individually decorated, individually furnished

Farmer Room

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Lucerne

Heart of Lucerne.With a stay at this Old Town Lucerne hotel, you'll be steps from Chapel Bridge and Lucerne Town Hall. Rosengart Collection and Saint Peters Church are also within half a mile (1 km).

What's nearby

  • Lucerne Town Hall - 1 min walk - 0.1 km
  • Chapel Bridge - 2 min walk - 0.2 km
  • KKL Lucerne - 7 min walk - 0.6 km
  • Lion Monument - 11 min walk - 1.0 km
  • Chateau Guetsch - 17 min walk - 1.4 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 7 min walk
  • Zurich Airport (ZRH) - 62 min drive

Restaurants

  • ‪Restaurant Rathaus Brauerei AG - ‬1 min walk
  • ‪Hirschenplatz - ‬1 min walk
  • ‪Restaurant Zunfthaus zu Pfistern - ‬1 min walk
  • ‪Bierliebe & Friends - ‬1 min walk
  • ‪Mr. Pickwick Pub - ‬2 min walk

About this property

Altstadt Hotel Magic Luzern

3-star adults-only hotel near Chapel Bridge
Altstadt Hotel Magic Luzern offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Altstadt Hotel Magic Luzern also features laundry facilities, dry cleaning/laundry services, and shopping on site. For a fee, parking is available.

This 3-star Lucerne hotel is smoke free.

  • 1 building
  • 13 guestrooms or units
  • 4 levels
  • Built in 1500
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Onsite shopping
  • Elevator
  • No smoking on site
Altstadt Hotel Magic Luzern offers 13 accommodations with minibars and espresso makers. These individually decorated and furnished accommodations have separate sitting areas. Cable television is provided.

This Lucerne hotel provides complimentary wireless Internet access. Additionally, rooms include safes and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (CHF 32 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: CHF 23 per person

Things to do

  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Entertainment

  • 26-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Espresso maker
  • Minibar

More

  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
The check-in location differs from the property location; go to: [Altstadt Hotel Krone Luzern, Weinmarkt 12, Lucerne]
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel des Balances, Weinmarkt, Lucerne]
The property is located in a pedestrian area; however, guests are allowed to park in front of the hotel during check-in and check-out.
Check-in and breakfast for this property are based at a different location, Hotel Krone, Weinmarkt 12, Lucerne 6004, 130 meters from Altstadt Hotel Magic Luzern. Check-in 11 PM-6:30 AM takes place at the Hotel les Balances across the street.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Altstadt Hotel Magic Luzern

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 23 per person
  • Valet parking fee: CHF 32 per day
  • Late check-out fee: CHF 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Magic Hotel
Magic Hotel Lucerne
Magic Lucerne
Altstadt Hotel Magic Lucerne
Altstadt Hotel Magic
Altstadt Magic Lucerne
Altstadt Magic
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel Lucerne

Altstadt Hotel Magic Luzern Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 280 out of 884 reviews
Rating 8 - Good. 358 out of 884 reviews
Rating 6 - Okay. 149 out of 884 reviews
Rating 4 - Poor. 53 out of 884 reviews
Rating 2 - Terrible. 44 out of 884 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice front desk attendant and a lovely spot in the old town.
Stayed 2 nights in Jan 2025

2/10 Terrible

Stephanie, Lake Villa

Stayed 3 nights in Sep 2024

10/10 Excellent

William Robert

Stayed 3 nights in Dec 2024

10/10 Excellent

Anton

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Stayed 2 nights in Dec 2024

8/10 Good

PHUOC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Viktoriya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
That was one of the best hotel accommodation we ever had before. They upgraded up to honeymoon room and it had hands down the best view over the Lucern! The rooms were large and clean. We even ended up to buy breakfast there because it was decent for the money they charge.
Stayed 1 night in Oct 2024

10/10 Excellent

Carroll, Tarzana

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, property conditions & facilities
It was very good,lovely open windows,elevator,nicely decorated..also interesting
Stayed 1 night in Nov 2024

8/10 Good

Paul

Travelled with partner
Disliked: Staff & service
We liked the property’s proximity to many of the sights to see in Luzern, however one day we came back from a day of going out and the door was wide open. We doubled checked when we left that the door was closed, so it must have been housekeeping that left our door wide open. Luckily all our things were still in the room and not stolen. After that we did not let housekeeping come into our room in fear that they would leave our door wide open again.
Stayed 2 nights in Nov 2024

10/10 Excellent

april

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect area
Stayed 2 nights in Nov 2024

2/10 Terrible

Teodora

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Rude receptionist
The receptionist guy not friendly, I left my insulin at the room and i came back from olten back to luzern to retrieve my insulin and i ran from the train station to the hotel and the receptionist guy was so rude he thought i was rushing him, i was just out of breath because i ran from the terminal worried that the cleaner threw my insulin, he was rude when i was asking him if they already cleaned the room. He said i dont know!!! And just gave me key to the room and look for it .
Stayed 1 night in Nov 2024

6/10 Okay

mei hui

Travelled with partner
Disliked: Amenities
Convenient, but the room pretty old and no ac
Stayed 1 night in Oct 2024

6/10 Okay

david

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check in was bad
Check in was at another hotel so we needed to walk to our hotel and then to the check in hotel and back with all of our suitcases Hotel said it had parking but they didn’t have available
Stayed 2 nights in Oct 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location in historic inner city! Walkable everywhere in town to restaurants, shopping and sightseeing from the hotel! Wonderful staff at checking office located right at the hotel Krone right around the corner! Clean room and facility! Only very few utility vehicles as that part of the city is closed to traffic! Only minutes away walk from the train station across the bridge. Thank you altstadt Magic lucern hotel!👍
Stayed 2 nights in Oct 2024

2/10 Terrible

Neha

Travelled with family, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Save yourself and your trip by not booking this property. All the things mentioned in other reviews (webs, check in at other hotel, no parking, terrible odour in the room, and flight of stairs) are all true. I wasted 1 hr just to find the hotel, another hr to cancel the property and find another hotel because the hotel was in such poor state.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jacqueline

Location is the best!
Amazing location. Hotel rooms are simple but clean. I’d stay at this hotel again!
Stayed 1 night in Oct 2024

10/10 Excellent

Anatoliy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Beth, East Windsor

Travelled with partner
Liked: Cleanliness, staff & service
There are several different rooms offered at this location. Be aware that not all rooms are appropriate for all people. Someone over six feet tall would find the shower in the Angel Room of this hotel very difficult.
Stayed 1 night in Oct 2024

2/10 Terrible

Kamaldeep

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible property. It’s not a Hotel rather a horrible bedroom only. Hard to locate
Stayed 1 night in Oct 2024

8/10 Good

Jaspal

Stayed 3 nights in Oct 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
The location was amazing, and the staff was great. The TV didn’t work because of patchy Wi-Fi. It was hard to figure out where to park, but the staff was great once we checked in. The room was spacious
Stayed 3 nights in Oct 2024

8/10 Good

Mingqi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good. next to Chapel bridge. Easy walk to train station and boat dock. Restaurant nearby.

10/10 Excellent

Ashwani Kumar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We reached the hotel on the 6th October. The reception staff namely; Kay was very helpful and accomodating, on our request we were provided the room a bit earlier than the check-in time. Our room was on the 6th floor. After check-in we went around the Lucerne Lake. After coming back to the hotel we found that the elevator was not working so we went to the reception and informed the front office man who expressed his inability to do anything because no technician would be available on that day as it was a Sunday. I explained to the front office man that it would not be possible for my wife to climb the stairs and he should shift us to another property. To our absolute pleasure and surprise we were accommodated in a suite on the 1st Floor
Stayed 2 nights in Oct 2024