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Astoria Lucerne

4.0 star property
4-star hotel near Chapel Bridge

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Astoria Lucerne

3 bars/lounges, rooftop bar
Terrace/patio
Design Twin Room (Panoramic View)
4 restaurants, Thai cuisine
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Gym
  • Parking available
  • Laundry

Explore the area

Map
Pilatusstrasse 29, Lucerne, 6003
  • Jesuit Church
    ‪5 min walk‬
  • Mt. Rigi
    ‪6 min walk‬
  • Chapel Bridge
    ‪6 min walk‬
  • Emmen Air Base (EML)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, soundproofing, free WiFi

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

In-room safe, desk, soundproofing, free WiFi

Superior Triple Room

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room

In-room safe, desk, soundproofing, free WiFi

Superior Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

In-room safe, desk, soundproofing, free WiFi

Deluxe Twin Room

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 King Bed (King)

In-room safe, desk, soundproofing, free WiFi

Standard Double Room, 1 King Bed (King)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Design Twin Room (Panoramic View)

Design Twin Room (Panoramic View)

Design Twin Room (Panoramic View)

  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Multiple Beds

In-room safe, desk, soundproofing, free WiFi

Standard Triple Room, Multiple Beds

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Trundle Bed

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About the area

Lucerne

In Lucerne .Within a 5-minute walk of the hotel, you'll find Museum Sammlung Rosengart and Franciscan Church. Jesuit Church and Mt. Rigi are also within half a mile (1 km).

What's nearby

  • Chapel Bridge - 6 min walk
  • Lucerne Town Hall - 7 min walk
  • KKL Lucerne - 7 min walk
  • Chateau Guetsch - 18 min walk
  • Swiss Transportation Museum - 5 min drive

Getting around

  • Lucerne Station - 6 min walk
  • Zurich Airport (ZRH) - 58 min drive

Restaurants

  • ‪Mövenpick - ‬2 min walk
  • ‪Tacuba - ‬3 min walk
  • ‪Pastarazzi GmbH - ‬3 min walk
  • ‪la vie en rose Restaurant - ‬2 min walk
  • ‪Pacifico - ‬3 min walk

About this property

Astoria Lucerne

4-star hotel near Chapel Bridge
There are 4 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 11840 square feet (1100 square meters) and includes conference space. A health club, a nightclub, and a rooftop terrace are also featured at the business-friendly Astoria Lucerne. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lucerne hotel is smoke free.

  • 252 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 11840 sq ft of conference space
  • 1100 sq m of conference space
  • Nightclub
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Coffee shop
Astoria Lucerne offers 252 air-conditioned accommodations with safes and complimentary bottled water. 55-inch flat-screen televisions come with cable channels.

Rooms have partially open bathrooms. Bathrooms include showers and hair dryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, French, German, Italian

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CHF 55 per night)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: CHF 30 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges

Things to do

  • Fitness center
  • Nightclub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 55-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathroom (partially open)
  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Desk
  • Local maps
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 30 per person
  • Covered self parking fee: CHF 55 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

Property is also known as

Astoria Lucerne Hotel
Astoria Lucerne Hotel
Astoria Lucerne Lucerne
Astoria Lucerne Hotel Lucerne

Astoria Lucerne Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 337 out of 685 reviews" "
Rating 8 - Good. 241 out of 685 reviews" "
Rating 6 - Okay. 58 out of 685 reviews" "
Rating 4 - Poor. 29 out of 685 reviews" "
Rating 2 - Terrible. 20 out of 685 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Greg

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Very clean but felt like I had gone back in time 20 years. The hotel is in desperate need of a refurb. A very basic hotel for the price. I’m also genuinely surprised at why this place has so many great reviews.
Stayed 1 night in Oct 2024

8/10 Good

Karen

Stayed 1 night in Oct 2024

10/10 Excellent

Carla

Stayed 3 nights in Sep 2024

8/10 Good

EM

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
close to train station
Stayed 3 nights in Oct 2024

6/10 Okay

Claudie

Liked: Cleanliness, staff & service
Good not great
The hotel has two towers: one has fully renovated rooms, with good size bathrooms, coffee machine, tea… Our room was unfortunately in the other tower so very small bathroom, low pressure shower with uneven water temperature, no coffee machine nor tea, we had to get out of the hotel to grab a coffee. Some hotel offers complimentary coffee in the lobby if coffee is not provided in the rooms but not this one. The Private Breakfast room at the hotel is in my opinion expensive: 30 CHF per person for a standard hotel breakfast buffet. The staff at the reception were polite, helpful and knowledgeable.
Stayed 4 nights in Oct 2024

2/10 Terrible

James

Disliked: Staff & service
We recently returned from a trip to Switzerland. My wife and I had one of our WORST HOTEL EXPERIENCES in all our travels. I would not stay at ASTORIA LUCERNCE if you value sleep. We stayed here a Saturday night and from 11 pm – 2 am was disturbed by patrons at the night club on the top floor of this hotel. People shouting, laughing, screaming and being EXTREMELY LOUD! I called the front desk, and they said that the nightclub hours end at 2 am. They did offer us a different room after the second call to complain, we had no interest at Midnight moving rooms. So, we suffered until 2am when the night club closed. I then spoke to the manager on duty the next morning who said he was sorry and that the nightclub hours are published. He also had a smug attitude towards me complaining about the horrible nights sleep. I asked to speak with the GM and was refused. Bottom line, In my opinion this hotel cares more about it’s nightclub patrons on weekends, then guests wanting to sleep.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Sushila

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very good service
Stayed 1 night in Oct 2024

8/10 Good

Devan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Harout

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean hotel. Only issue I found the expensive simple breakfast being served in an unimpressive basement room. Skip it t and go elsewhere for better options in the area.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly, helpful and attentive. The hotels location was perfect. Close to restaurants, shpps, coop (the local food store) and of course, the beautiful covered bridge and old town. Although we ate elsewhere every night, (because we traveled every area we could see), there are 3 restaurants on the property. Excellent stay!
Stayed 4 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
We were very impressed with the hotel. The room was clean and comfortable. The staff was very friendly and helpful. The bar was fantastic. We ate at the Italian restaurant, La Cucina, and it was phenomenal. Overall a great stay!
Stayed 2 nights in Oct 2024

8/10 Good

Antony, Lake Forest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, a few minutes walk from Chapel Bridge and train station. Room was clean. Bed very firm and uncomfortable. Strangely, no fan in bathroom which meant we had to keep a window open for air circulation. Walls were also very thin, we could constantly hear chairs dragged on the floors behind and above us, other people talking, etc. Restaurants looked interesting but not within our dining budget. Would hesitate before booking again for the price.
Stayed 4 nights in Sep 2024

10/10 Excellent

Alfonso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay here for two nights. The room was very spacious and overall clean but did have some scuffs and marks on walls and floors. It was super convenient to walk from the train station and to the river/old town so I would definitely recommend it for that. The staff was incredible. Very kind, thoughtful, and attentive. The only thing we noticed was the noise in our room. It was very loud early in the morning with traffic and people talking down on the street. I assume this is difficult to avoid when in a city and great location but for anyone who might be traveling with children or needing quality sleep, I would be mindful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Gerald, LEWISVILLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Vishram

Stayed 1 night in Sep 2024

4/10 Poor

Joan

Disliked: Staff & service
Already noted
Stayed 2 nights in Sep 2024

8/10 Good

li

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a lot of upgrades, very comfortable bed and friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Seyed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I double booked a room in this hotel and the front desk staff Emile Lutz and Corina helped me to cancel one of the reservations. They were extremely helpful and always smiling and ready to help in anyway they could. Emile showed me exactly what to do to cancel one of my reservations and was following up with the agent who was questioning my cancellation. He was always ready to help and could not have asked for a better stay. Our room was very comfortable and quiet. Hotel was very close to train station and the bus stop was in front of the hotel.
Stayed 3 nights in Sep 2024

8/10 Good

Phil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to all the visitor attractions. Helpful staff members.Parking limited to about 10 cars and its expensive at £50 per might.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ash

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and very helpful. The location was perfect, everything was within walking distance. Rooms were very clean. Would stay again!
Stayed 3 nights in Sep 2024

10/10 Excellent

alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Friendly staff, rooms spacious and bed comfortable, air conditioning. Bathroom a bit small, shower stall big enough for one person. On weekends can be noisy outside cause bar is next door. Breakfast was good. I would stay here again
Stayed 3 nights in Sep 2024