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B&B Bettstatt - Neustadt

2.5 star property
B&B perfectly located for exploring Lucerne

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February 2025

Photo gallery for B&B Bettstatt - Neustadt

Apartment, 1 Bedroom
Interior entrance
Apartment, 1 Bedroom | Living area
Lounge
Apartment, 1 Bedroom | Private kitchen

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • Free WiFi

Explore the area

Map
Neustadtstrasse 10, Lucerne, 6003
  • Mt. Rigi
    10 min walk
  • Restaurant zur Freien Schweiz
    1 min walk
  • Lucerne (QLJ-Lucerne Train Station)
    10 min walk
  • Emmen Air Base (EML)
    17 min drive

Room options

View all photos for Double Room, Shared Bathroom

Double Room, Shared Bathroom

Double Room, Shared Bathroom

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

  • 54 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Shared Bathroom (Balcony)

Double Room, Shared Bathroom (Balcony)

Double Room, Shared Bathroom (Balcony)

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Lucerne

City center stay.Within a 15-minute walk of the B&B, you'll find Museum Sammlung Rosengart and Mt. Rigi. KKL Lucerne and The Swiss Path are also within half a mile (1 km).
View more B&B in LucerneOpens in a new window

What's nearby

  • KKL Lucerne - 10 min walk
  • Chapel Bridge - 12 min walk
  • Lion Monument - 3 min drive
  • Swiss Transportation Museum - 5 min drive
  • Chateau Guetsch - 5 min drive

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 10 min walk
  • Zurich Airport (ZRH) - 58 min drive

Restaurants

  • ‪Two Hands Coffeehouse - ‬3 min walk
  • ‪Café Nord - ‬3 min walk
  • ‪Parterre - ‬2 min walk
  • ‪Wolf - Burger & Steak Bar - ‬4 min walk
  • ‪BOLERO Restaurante - ‬3 min walk

About this property

B&B Bettstatt - Neustadt

B&B perfectly located for exploring Lucerne
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. B&B Bettstatt - Neustadt also features tour/ticket assistance and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.
  • 1 building
  • 13 guestrooms or units
  • 2 levels
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • Bar or lounge
  • Coffee shop
B&B Bettstatt - Neustadt offers 13 accommodations. This Lucerne bed & breakfast provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and hair dryers can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available.

Languages

English, French, German, Italian

Property amenities

Family friendly

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 10.00 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 1 coffee shop/cafe
  • 1 bar

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Cookware/dishes/utensils

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Sunday (4 PM - 8 PM) and Monday - Sunday (4 PM - 8 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 25.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.40 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CHF 10.00 per night
  • Rollaway bed fee: CHF 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

B&B Bettstatt-Neustadt Lucerne
B&B Bettstatt-Neustadt
Bettstatt-Neustadt Lucerne
Bettstatt-Neustadt
B B Bettstatt Neustadt
B&b Bettstatt Neustadt Lucerne
B&B Bettstatt - Neustadt Lucerne
B&B Bettstatt - Neustadt Bed & breakfast
B&B Bettstatt - Neustadt Bed & breakfast Lucerne

B&B Bettstatt - Neustadt Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 58 out of 183 reviews" "
Rating 8 - Good. 89 out of 183 reviews" "
Rating 6 - Okay. 26 out of 183 reviews" "
Rating 4 - Poor. 9 out of 183 reviews" "
Rating 2 - Terrible. 1 out of 183 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Clarissa

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2021

2/10 Terrible

KF, USA

Travelled with family
Disliked: Staff & service
Our trip to Europe was cancelled due to COVID-19. Of all the flights, excursions, and other hotels we had to cancel this is the ONLY hotel that did not refund our money or give us a travel voucher. BOO!!!
Stayed 2 nights in Jul 2020

4/10 Poor

Santhosh

Disliked: Staff & service
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
There were some renovatìons going on when I stayed. Layout is tad confusing and rooms could use a bit more soundproofing. Room was larger than expected. No issue with cleanliness. Breakfast was almost hotel quality. Somewhere in between hostel and hotel. Good value for pricey Switzerland.
Stayed 1 night in Nov 2019

10/10 Excellent

Mindy, Lucern, Switzerland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, affordable, friendly Staff, location & quite
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay. We were upgraded to a cozy apartment with a small kitchenette and bathroom. Everything was clean and the service was exceptional. Delicious breakfast in the morning as well! We would stay again.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had loud party till midnight.very hard to sleep.everything else fine.add should stress can walk from train as cab charged us 12 to drive us 3 blocks.felt cab also should of said walk.in paris cab driver said to close walk.
Stayed 2 nights in Sep 2019

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

kam tim

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First hostel stay
This is my first time staying in a hostel and I was pleasantly surprised. We shared a bathroom with 4 other rooms. It was very clean. The room was also clean. Our room had a fan in it which was great. Breakfast was very basic but good.
Stayed 1 night in Sep 2019

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat
Great stay, close to the city center within walking distance. Hotel gave us a voucher for city free transportation. In a quiet area with restaurants around it.
Stayed 1 night in Aug 2019

8/10 Good

Yandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In fact, this hotel is just 7 minutes walk to train station if follow the instruction from the host. Don't believe the Google map which will take you more time to walk. The tourism spot can be arrived by walk. The room is big and cozy. The breakfast is nice.
Stayed 2 nights in Jul 2019

4/10 Poor

DB

Travelled with family, Travelled with family and small children
Disliked: Staff & service
The location from lucerne train station is only 10mins walk which is good as it’s also near attractions. The man wasn’t very enthusiastic in checking us in but helpful in a way. Room is spacious as we get the apartment with bath. Breakfast there wasn’t really much in there apart from bread boiled eggs ham cheese and there were flies everywhere. I had to ask the reception where plates and cutlery are as they were in the cupboard. Check out ok nothing really much exciting .
Stayed 2 nights in Jul 2019

6/10 Okay

Ngai

Liked: Staff & service
Stayed 3 nights in Jun 2019

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff.
Really friendly welcome at reception by helpful manager. Room was clean and the bed comfy. Buffet breakfast was ok. Staff went extra mile and provided bucket and water to wash my car. Parking to side of hotel is limited.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean B+B with very friendly staff
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great room. We would definitely stay here again!
Stayed 1 night in Jun 2019

8/10 Good

TUHIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Min-yee

Liked: Cleanliness, staff & service, room comfort
Good location with bus near by
Near the train station and easy access to old town
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Close to railway station. Apartment was spacious and well maintained.
Stayed 3 nights in Jun 2019

8/10 Good

Gek

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great room. It is near the train station but quite a walk. However, the bus station is right by the train station. A quick bus ride and a quick stroll will take you there in no time. The main point of interests are all in walkable distance!
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were most accommodating. My Coke had exploded in the room when opening and they immediately changed all the sheets and blankets with a smile. The breakfast was tasty and diverse with many types of food available. We came early from the train station and they immediately allowed us to go to our rooms. Very pleasant stay. Location - close to the train station and the local sites
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in May 2019