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Hotel Central Luzern

3.0 star property
3-star hotel near Chapel Bridge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Central Luzern

Family Room (Cosy)
View from room
Property grounds
Family Room (Noble)
Point of interest

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Morgartenstrasse 4, Lucerne, LU, 6003
  • Mt. Rigi
    2 min walk
  • Chapel Bridge
    3 min walk
  • Jesuit Church
    4 min walk
  • Emmen Air Base (EML)
    16 min drive

Room options

View all photos for Classic Single Room (Cosy)

Classic Single Room (Cosy)

Classic Single Room (Cosy)

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (Noble)

Family Room (Noble)

Family Room (Noble)

  • 32 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for City Single Room (Noble)

City Single Room (Noble)

City Single Room (Noble)

  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Family Room (Cosy)

Family Room (Cosy)

Family Room (Cosy)

  • 25 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for City Double Room (Noble)

City Double Room (Noble)

City Double Room (Noble)

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room (Cosy)

Classic Double Room (Cosy)

Classic Double Room (Cosy)

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Lucerne

Heart of Lucerne.Within a 10-minute walk of the hotel, you'll find Chapel Bridge and Lucerne Town Hall. Also, Saint Peters Church is within half a mile (1 km) and Loewenplatz is within 2 miles (3 km).

What's nearby

  • Chapel Bridge - 3 min walk - 0.3 km
  • KKL Lucerne - 4 min walk - 0.4 km
  • Lucerne Town Hall - 5 min walk - 0.5 km
  • Lion Monument - 15 min walk - 1.3 km
  • Swiss Transportation Museum - 4 min drive - 2.8 km

Getting around

  • Lucerne Station - 3 min walk
  • Zurich Airport (ZRH) - 68 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Yooji's - ‬2 min walk
  • ‪Caffe Spettacolo - ‬3 min walk
  • ‪Burger King - ‬2 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Hotel Central Luzern

3-star hotel near Chapel Bridge
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, a vending machine, and multilingual staff are also featured at Hotel Central Luzern. For a fee, parking is available.

This 3-star Lucerne hotel is smoke free.

  • 1 building
  • 46 guestrooms or units
  • 5 levels
  • Built in 1910
  • Buffet breakfast (free)
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
  • Bar or lounge
Hotel Central Luzern offers 46 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with cable channels.

This Lucerne hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and fans. Housekeeping is provided daily.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 18.00 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Playground
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 0-inch flat-screen TV
  • Cable channels

Bedroom

  • Bed sheets
  • Fan
  • Heating
  • Premium bedding

Bathroom

  • Hair dryer
  • Towels

Food and drink

  • Free bottled water

More

  • Desk
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Seidenhofstrasse 5, Luzern]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.5 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CHF 18.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Central Hotel Lucerne
Central Lucerne
Hotel Central Luzern Lucerne
Central Luzern Lucerne
Central Luzern
Hotel Central Luzern Hotel
Hotel Central Luzern Lucerne
Hotel Central Luzern Hotel Lucerne

Hotel Central Luzern Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 649 out of 1004 reviews" "
Rating 8 - Good. 271 out of 1004 reviews" "
Rating 6 - Okay. 50 out of 1004 reviews" "
Rating 4 - Poor. 21 out of 1004 reviews" "
Rating 2 - Terrible. 13 out of 1004 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kurt

Travelled with family
Disliked: Room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, not too far from train station. Clean and comfortable.
Stayed 1 night in Aug 2024

6/10 Okay

Vivian Wei

Travelled with family
Liked: Staff & service
Room too small and no AC, quite hot in the middle of the summer month.
Stayed 1 night in Aug 2024

10/10 Excellent

Indu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay and experience. Spacious rooms, nice people at reception. 2 things to be worked upon: Staff present during breakfast did not have a welcoming body language. She seemed staring at people while they eat as if she is bothered about how much they eat….. The bathroom didn’t have any ventilation which made it very suffocating to use.
Stayed 1 night in Aug 2024

10/10 Excellent

Kam Fong Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is the best and hotel is very clean. Room is very small but functional.
Stayed 1 night in Aug 2024

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities
No air conditioning. 1 fan is provided in the room but need 2 fans in room for 2 guests.
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 1 night in Aug 2024

6/10 Okay

Paris

Disliked: Cleanliness, property conditions & facilities, room comfort
Not good
Stayed 1 night in Aug 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay, thank you!
Stayed 2 nights in Aug 2024

8/10 Good

Anabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Easy check in, close to the main train station, free breakfast, clean. Cons: hot inside the room in August
Stayed 3 nights in Aug 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service
Bad: no AC, fan only Good: breakfast is good. Eating area is good and is available 24 hours. Check in staff is good. Staff service is good. Location is good, one block away from the Luzern BH station. Feel safe in neighborhood. Quite nice. Bathroom is good in having door, separated from the bedroom.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, location is perfect, close to the train station and all of the best restaurants!
Stayed 3 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no air-conditioning just fans so very hot in the day time. The weather seems to cool down at night. The pros include short distance to train station, complimentary bottled water and coffee, dining area open where one can bring outside food
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeannette

Stayed 3 nights in Jul 2024

10/10 Excellent

Phyllis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Outstanding breakfast every morning-something you have to see to believe. Very close to the train station, lake and riverfront. Perfect location.
Stayed 9 nights in Jul 2024

8/10 Good

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Luzern
The hotel is only a few minutes from the train station and is located within a 5 minute walk from the Chapel bridge. The hotel staff were all very friendly and check in and out was seamless. I would advise that the hotel can be quite noisy especially if you have the windows open at night (I did since it was scorching hot when I visited and this hotel, like many in Luzern, do not have air conditioning but do have fans). You can hear doors slamming at night and noise from the courtyard.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
We had a very nice stay at this hotel. The staff were all friendly and very very helpful. The breakfast was delicious.
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Small room. A lot of street noise at night, very loud. No air conditioning just fan so the window needs to be open, so can’t muffle street noise. Breakfast okay, typical European breakfast-breads, cheese, meat yogurt, etc. Staff friendly and helpful
Stayed 3 nights in Jul 2024

4/10 Poor

michel

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
No air conditioning. A low powered fan was provided. No sheets on bed. Only a heavy blanket. We were told to take the duvet out to be less warm. We did and it was extremely uncomfortable. We hated it so much that we ended up moving to the Renaissance hotel next door. Luzern hotel would not refund us for the night we did not used though we shared several issues. I would NOT recommend staying in this hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in great location. So close to the train station.
Stayed 1 night in Jul 2024

8/10 Good

Jieun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing but the room did not have AC and it was a bit too small for 2 adults and 1 child. Also not the best accessibility. But I learned that a lot of hotels in Switzerland don’t have AC and even accessibility isn’t the best in this country. It was a hot day so we just opened the window and turned on the fan all night. But breakfast made everything worth it :)
Stayed 1 night in Jul 2024

10/10 Excellent

SHAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is closed to train station and coop supermarket. Breakfast is fresh and coffee is delicious. Great hotel.
Stayed 2 nights in Jul 2024

6/10 Okay

Alexander

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old building, one small elevator, no AC.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Room was nice. Loved the breakfast buffet.
Stayed 2 nights in Jul 2024

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was exceptionally helpful. The hotel’s location, right across from the train station, made it convenient for exploring all the places of interest. The rooms were clean, and the beds comfortable. An added bonus was the availability of the breakfast room in the afternoon and evening. We brought pastries and coffee there and enjoyed the space. We noticed other guests having dinner with food from outside. Overall, it was a great stay, and I highly recommend it
Stayed 2 nights in May 2024