Grand Hotel Villa Castagnola

5.0 star property
5-star beach hotel near Parco Ciani

Choose dates to view prices

Photo gallery for Grand Hotel Villa Castagnola

Exterior
Exterior
Interior
Point of interest
Superior Double Room | Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Breakfast included
  • Pool
  • 24/7 front desk

Explore the area

Map
Viale Castagnola 31, Lugano, TI, 6906
  • Funicolare Monte Brè - Cassarate Station
    ‪1 min walk‬
  • Lugano Exhibition Centre
    ‪8 min walk‬
  • Parco Ciani
    ‪13 min walk‬
  • Lugano (LUG-Agno)
    ‪10 min drive‬

Room options

Suite

  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

Superior Double Room

  • 35 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Standard Double Room

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

Junior Suite

  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

Classic Double or Twin Room, Garden Area

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Basic Double or Twin Room, Courtyard Area

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Executive Room

  • 55 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

Similar properties

About the area

Lugano

Heart of Lugano.Your stay at this Cassarate hotel places you within 2 miles (3 km) of Parco Ciani and Palazzo dei Congressi. Lake Lugano and LAC Lugano Arte e Cultura are also within 2 miles (3 km).

What's nearby

  • Funicolare Monte Brè - Cassarate Station - 1 min walk
  • Palazzo dei Congressi - 16 min walk
  • Lake Lugano - 17 min walk
  • LAC Lugano Arte e Cultura - 3 min drive
  • Monte San Salvatore - 9 min drive

Getting around

  • Melide Station - 9 min drive
  • Lugano Funicular Station - 11 min drive
  • Lugano (LUG-Agno) - 10 min drive

Restaurants

  • ‪Lido - ‬10 min walk
  • ‪Piccadilly - ‬9 min walk
  • ‪Ristorante della Posta - ‬10 min walk
  • ‪La Lanchetta - ‬5 min walk
  • ‪Pane & Zucchero - ‬6 min walk

About this property

Grand Hotel Villa Castagnola

5-star beach hotel near Parco Ciani
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grand Hotel Villa Castagnola like an indoor pool and an outdoor tennis court.

Free breakfast is available daily. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers a steam room, a fitness center, and a garden. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Lugano hotel.

  • 74 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Meeting rooms
  • 4865 sq ft of conference space
  • 452 sq m of conference space
  • Built in 1880
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Grand Hotel Villa Castagnola offers 74 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Clarins Wellness Corner has 2 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured uncovered self parking on site (surcharge; includes in/out privileges)
  • Secured covered valet parking on site (CHF 30 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • DVD player
  • Pay movies
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Children's slippers
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 120 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CHF 20 per day (in/out privileges)
  • Covered valet parking fee: CHF 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 120 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and TWINT
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Union Pay, Eurocard, debit cards, cash, mobile payments, Apple Pay, and TWINT. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 September to 31 May.

National rating

This hotel is rated 5 stars.

Property is also known as

Grand Hotel Castagnola
Grand Hotel Villa Castagnola
Grand Hotel Villa Castagnola au Lac
Grand Hotel Villa Castagnola au Lac Lugano
Grand Villa Castagnola au Lac
Grand Villa Castagnola au Lac Lugano
Villa au Lac
Villa Castagnola
Villa Castagnola au Lac
Villa Castagnola Hotel
Grand Hotel Villa Castagnola Lugano
Grand Villa Castagnola Lugano
Grand Villa Castagnola
Grand Hotel Lugano
Grand Villa Castagnola Lugano
Grand Hotel Villa Castagnola Hotel
Grand Hotel Villa Castagnola Lugano
Grand Hotel Villa Castagnola Hotel Lugano

Grand Hotel Villa Castagnola Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 278 out of 354 reviews
Rating 8 - Good. 57 out of 354 reviews
Rating 6 - Okay. 13 out of 354 reviews
Rating 4 - Poor. 5 out of 354 reviews
Rating 2 - Terrible. 1 out of 354 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Such a pleasant and lovely experience. Certainly the staff was our greatest reason for the smiles and the memories
Stayed 2 nights in Oct 2024

10/10 Excellent

maged

Stayed 3 nights in Sep 2024

10/10 Excellent

Athar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More breakfast options
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The same amazing experience as always
Stayed 1 night in Sep 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel in Lugano
Excellent hotel, old classic style, very comfortable and spacious room, good quality beds and beddings. We stayed in the double room with balcony, room looks like a junior suite, had 2 bathrooms. Hotel has a wonderful garden, perfect location , on the lake and not very far from center.
Stayed 1 night in Sep 2024

10/10 Excellent

Gianni

Lovely experience
Wonderful old style hotel in a good location and with impeccable service. Great breakfast and lunch restaurant and a lovely bar. Very specious and comfortable room with lake and garden views. I would strongly recommend it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jack

Stayed 1 night in Sep 2024

10/10 Excellent

Kamal

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Arianoush

Travelled with partner
I
Stayed 3 nights in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Professional staff but concierge unhelpful snob.
Stayed 5 nights in Sep 2024

10/10 Excellent

Reza, Cupertino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely the most gorgeous hotel I have ever stayed. The suites are grand and pay a homage to its time period. The views are unbelievable and the staff is so polite and accommodating. I do wish they would have changed up the menu each morning for breakfast and each night for dinner. Great spot to travel North and South to Lake Como. A wonderful time was had on our girls trip!
Stayed 4 nights in Aug 2024

10/10 Excellent

Dr.Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is the best literally part heaven. Staffs were so helpful and polite. Hundred percent 💯 i am coming back there soon.🙏💜💋
Stayed 3 nights in Aug 2024

4/10 Poor

shizhe

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

bruce

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Hansjürg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a great Spa. Has its own Lido and for little Children you can also go to the public Lido which was great.
Stayed 3 nights in Aug 2024

10/10 Excellent

deema

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael, Naperville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was blown away by this property. Absolutely every detail has been thought of. From the moment you walk in the door, you are taken by the beautiful decor and the lovely family that own and manage the property. This place is special and truly one of a kind. The spa is absolutely stunning. I can’t wait to go back, truly a hidden gem.
Stayed 2 nights in Aug 2024

10/10 Excellent

Agnieszka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff and kindness of all at the property! Nicola in particular. Front desk members were incredible- including Mario! Lake Lugano is magnificent.
Stayed 4 nights in Jul 2024

10/10 Excellent

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service we have ever had! Cheerful staff that take pride in their service.
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tremendous Hotel
Great staff, great food, beautiful hotel, and prime location.
Stayed 3 nights in Jul 2024

10/10 Excellent

rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran propiedad y excelente servicio
Stayed 2 nights in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024