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Ciêla, Lusaka, a Tribute Portfolio Resort and Spa

4.0 star property
4-star hotel with a golf course, connected to the convention center

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Photo gallery for Ciêla, Lusaka, a Tribute Portfolio Resort and Spa

Outdoor pool, pool umbrellas, sun loungers
Exterior
Exterior
Lobby
4 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Farm 2062 Ngwerere Road, Bonanza Estate, Lusaka, 10101
  • National Assembly of Zambia
    ‪28 min drive‬
  • Town Centre Market
    ‪29 min drive‬
  • Lusaka City Market
    ‪34 min drive‬
  • Lusaka (LUN-Kenneth Kaunda Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 26 sq m
  • Golf view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Pool

Deluxe Room, 1 King Bed

  • 26 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Neelkanth Sarovar Premiere

Pool
Spa
Parking included
Free WiFi
4.6 out of 5, Wonderful, (93)
The price is CA $300
per night
CA $382 total
includes taxes & fees
17 Feb - 18 Feb
Neelkanth Sarovar Premiere

About the area

Lusaka

Near the airport.Within 16 miles (25 km) of this hotel, you'll find Mulungushi Confrence Centre and Pakati Sunday Market. Kenneth Kaunda International Conference Centre and National Assembly of Zambia are also within 20 miles (32 km).

What's nearby

  • Mulungushi Confrence Centre - 28 min drive
  • National Assembly of Zambia - 28 min drive
  • Town Centre Market - 29 min drive
  • Parays Game Ranch - 32 min drive
  • Lusaka City Market - 34 min drive

Getting around

  • Lusaka (LUN-Kenneth Kaunda Intl.) - 32 min drive

Restaurants

  • ‪Lusaka Airport International Departures Bar - ‬15 min drive
  • ‪Cafe Expresso Arrivals Lounge - ‬15 min drive
  • ‪The Hangar On - ‬19 min drive
  • ‪Clay Oven - ‬15 min drive
  • ‪Naya Cafe - ‬15 min drive

About this property

Ciêla, Lusaka, a Tribute Portfolio Resort and Spa

4-star hotel with a golf course, connected to the convention center
Ciêla, Lusaka, a Tribute Portfolio Resort and Spa offers its guests a full-service spa, a golf course, and an outdoor pool. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 4 meeting rooms. A 24-hour fitness center, a sauna, and a terrace are also featured at the business-friendly Ciêla, Lusaka, a Tribute Portfolio Resort and Spa. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. A complete renovation of Ciêla, Lusaka, a Tribute Portfolio Resort and Spa was completed in June 2021.

This 4-star Lusaka hotel is smoke free.

  • 249 guestrooms or units
  • 2 levels
  • 3 buildings
  • 4 dining venues
  • Built in 2019
  • Continental breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Bar by the pool
Ciêla, Lusaka, a Tribute Portfolio Resort and Spa offers 249 air-conditioned accommodations with safes and coffee/tea makers. These individually furnished accommodations have separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Lusaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

English, Italian

Property amenities

Family friendly

  • Fence around the pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible van parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast
  • 4 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Art gallery
  • Bike storage
  • Full-service spa
  • Golf course
  • Golf driving range
  • Outdoor pool
  • Private picnics
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Individually furnished
  • Laptop-friendly workspace
  • Mobile key entry
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ciêla, Lusaka, a Tribute Portfolio Resort and Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZMW 266.25 per person (one-way)
  • Airport shuttle fee per child: ZMW 266.25 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a deadbolt lock
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a deadbolt lock in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Ciêla, Lusaka, a Tribute Portfolio Resort and Spa Hotel
Ciêla, Lusaka, a Tribute Portfolio Resort and Spa Lusaka
Ciêla, Lusaka, a Tribute Portfolio Resort and Spa Hotel Lusaka

Ciêla, Lusaka, a Tribute Portfolio Resort and Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 14 out of 24 reviews
Rating 8 - Good. 3 out of 24 reviews
Rating 6 - Okay. 4 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 2 out of 24 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Catherine

Travelled with group
Disliked: Staff & service, amenities
1. It is unfortunate that the property did not acknowledge messages sent through Expedia even though upon calling, they confirmed they not only had received but also action requests from those messages. An example is support pickup. 2. Despite confirming airport pickup by phone before travel, on arrival, there was no one waiting. Efforts to reach the property by phone upon arriving were unsuccessful (no one picked up) until we acquired a local simcard. Even then, there seems to have been poor coordination since the driver went to the domestic terminal despite having shared the flight number and airline. 3. Upon arriving at the property, the sense one got was over familiarity of staff, from reception to the spa, with guests of African descent. As a result, and based on sharing of experiences with other members of the wedding party of European descent, there was a clearly inferior service and experience. Even when we communicated dissatisfaction with service, or service failures, there was little effort to address the lapses. Most disappointing especially given that we had traveled for a beautiful event ie witnessing and celebrating the Union of a dear friend.
Stayed 3 nights in May 2024

6/10 Okay

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property and close to the airport with a convenient shuttle. Book it ahead. Great pool. Dining options are good however many of the items on the menu are not available. The wine list is basic and their cellar air con was broken so it was warmer inside than out. All well intentioned and friendly service but training and execution are not quite where they could be.
Stayed 1 night in May 2024

10/10 Excellent

Arriel

Stayed 1 night in Apr 2024

10/10 Excellent

Hidemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

NOUREINY, Nairobi

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very green and full of fresh air. I was very happy I did not see anyone smoking around.
Stayed 2 nights in Apr 2024

8/10 Good

Miriam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location in the countryside, great attention to detail regarding the decor, comfortable rooms, with tea and coffee and an iron in the room. Great shower and clean rooms. Breakfast was great too.
Stayed 1 night in Apr 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place staff was amazing. Would definitely return
Stayed 5 nights in Jan 2024

10/10 Excellent

Nthembe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2023

2/10 Terrible

Li-geng

Stayed 1 night in Sep 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Abesi

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

David

Stayed 2 nights in May 2023

10/10 Excellent

Ifeanyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

6/10 Okay

Elita

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The layout and the gardens are fantastic.
Stayed 2 nights in Apr 2023

10/10 Excellent

Hilton

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location in the outskirts of Lusaka makes it ideal for a gateaway and good for resting. Facilities such as the swiming pool are in very good consition. The service is very good-mostly served by Dominic who made our stay memorable. They can do better in waiter training and motivation but Dominic was simply amazing.
Stayed 4 nights in Oct 2022

10/10 Excellent

Zewelanji

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms, great food, pleasant and responsive staff. Spa was amazing!
Stayed 2 nights in Jul 2022

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Incredible pool. Super clean. Really good price. Staff were extremely attentive. You MUST eat at Botanica restaurant and get their 12 course sampler menu. A Well well well worth the $50US we paid.
Stayed 2 nights in Apr 2022

8/10 Good

Heike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poollandschaft
Einfach mal wieder ungestört Bahnen schwimmen - hier war es möglich. Ein Ort zum Entspannen und Sport treiben. 👍
Stayed 1 night in Jun 2024

8/10 Good

Misao

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
静かで敷地内のお土産屋、ビアレストラン、カフェなど徒歩アクセスでき楽しめる。リゾート感もあり日常から離れたリフレッシュができる。
Stayed 1 night in Feb 2024