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Holiday Inn London - Luton Airport by IHG

3.0 star property
3-star hotel near University of Bedfordshire

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Photo gallery for Holiday Inn London - Luton Airport by IHG

Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Serves breakfast, lunch, and dinner
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Gym
  • Free WiFi
  • Parking available

Explore the area

Map
Airport Way E, Blush House, Luton, England, LU2 9LF
  • University of Bedfordshire
    ‪3 min drive‬
  • Luton Mall
    ‪3 min drive‬
  • Grosvenor Casinos
    ‪4 min drive‬
  • London (LTN-Luton)
    ‪10 min walk‬

Room options

View all photos for Premium Room, 1 Double Bed with Sofa bed

Room amenity

Premium Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Single Beds, Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Premium Room, 2 Single Beds, Accessible

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds

Room amenity

Premium Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Double Bed

Room amenity

Premium Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Room amenity

Standard Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed, Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Premium Room, 1 Double Bed, Accessible

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express London Luton Airport by IHG

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1004)
The price is CA $179
per night
CA $214 total
includes taxes & fees
3 Mar - 4 Mar
Holiday Inn Express London Luton Airport by IHG

About the area

Luton

Near the airport.You'll find University of Bedfordshire and Luton Mall within 2 miles (3 km) of this hotel. Also, Stockwood Discovery Centre is within 3 miles (5 km) and Chiltern Hills is within 6 miles (10 km).

What's nearby

  • University of Bedfordshire - 3 min drive
  • Luton Mall - 3 min drive
  • Luton Town Football Club - 6 min drive
  • Stockwood Discovery Centre - 7 min drive
  • ZSL Whipsnade Zoo - 14 min drive

Getting around

  • Luton Airport Pkwy Station - 9 min drive
  • Luton Airport (LTN) - 6 min drive

Restaurants

  • ‪Big Smoke Taphouse & Kitchen - ‬15 min walk
  • ‪Fattorie Garofalo - ‬12 min walk
  • ‪Pret a Manger - ‬10 min walk
  • ‪Burger King - ‬15 min walk
  • ‪Wigmore Fish Restaurant - ‬4 min drive

About this property

Holiday Inn London - Luton Airport by IHG

3-star hotel near University of Bedfordshire
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 2 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 484 square feet (45 square meters) and includes a conference center. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn London - Luton Airport by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Luton hotel is smoke free.

  • 1 building
  • 124 guestrooms or units
  • 2 levels
  • 484 sq ft of conference space
  • 45 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • No smoking on site
  • Refrigerator in a common area
  • Lockers available
  • Bar or lounge
  • Dining venue
Holiday Inn London - Luton Airport by IHG offers 124 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Luton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Arabic, English, Greek, Hindi, Italian, Lithuanian, Polish, Portuguese, Romanian, Urdu

Property amenities

Family friendly

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (GBP 14 per night; includes in/out privileges)
  • Secured extended parking on site (GBP 14 per night)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 5:00 AM–10:00 AM on weekdays and 5:30 AM–10:30 AM on weekends: GBP 10 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Portable fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 40
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 10 per person
  • Secured self parking fee: GBP 14 per night (in/out privileges)
  • Secured extended parking fee: GBP 14 per night
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 40 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Encore Luton Airport
Encore Ramada London
Luton Airport Ramada
Ramada Encore London
Ramada Encore London Hotel Luton Airport
Ramada Encore London Luton Airport
Ramada Encore Luton Airport
Ramada London Encore
Ramada Luton Airport
Holiday Inn London Luton Airport Hotel
Holiday Inn London Luton Airport
London Luton By Ihg Luton
Holiday Inn London Luton Airport
Holiday Inn London Luton Airport an IHG Hotel
Holiday Inn London - Luton Airport by IHG Hotel
Holiday Inn London - Luton Airport by IHG Luton
Holiday Inn London - Luton Airport by IHG Hotel Luton

Holiday Inn London - Luton Airport by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 422 out of 1003 reviews
Rating 8 - Good. 365 out of 1003 reviews
Rating 6 - Okay. 110 out of 1003 reviews
Rating 4 - Poor. 51 out of 1003 reviews
Rating 2 - Terrible. 55 out of 1003 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas, Heshan city

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , Good staff and service
Stayed 1 night in Nov 2024

8/10 Good

Theja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
One night stay to catch an early flight. Very close to airport about a 10 minute walk in a well lit up area. Group of 3 in a double room with a pull out sofa bed. Very comfortable and enough space for 3 big bags as well when the sofa bed was pulled out. We had dinner as well in the restaurant and we all had a great meal. Would highly recommend. All the staff we encountered were very friendly as well.
Stayed 1 night in Nov 2024

2/10 Terrible

Rachael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After paying for our stay well in advance, we returned from Gran Canaria (midnight) to be told our room was not available and we could not be accommodated. There was no communication to let us know this was the case, eg email or telephone, so to arrive to this mess was shocking. Having travelled 8 hours from Scotland and returning the next day, we were absolutely furious and very upset and the situation we were left in. The night manager who we spoke to said he had "no idea" regarding our situation claiming there was no handover to inform him which whether true or untrue is completely unacceptable. This experience left a bitter end to our holiday to say the least and has ended any faith we had in using Holiday Inn hotels the future.
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Travelled with partner
Liked: Amenities
The carpet in your room and corridors didn’t seem very clean. My biggest issue- we were given an accessible room which we didn’t require but didn’t really mind. Part of the equipment included an assistance alert system which had a bright green light which lit up the room all night and stopped us getting any sleep at all. I did mention this to the person on the desk when we checked out and it was suggested we should have come to reception to inform them, this wasn’t an option as we didn’t fancy changing rooms at 11.30pm when we needed to be at the airport for 5am
Stayed 1 night in Oct 2024

10/10 Excellent

JUSTIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Nice room, friendly staff, nice breakfast. Easy walk from the airport
Stayed 1 night in Oct 2024

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
All as expected from Holiday Inn. Fantastic breakfast - made fresh vegan sausages upon request. Airport noise as expected but silent overnight. Helpful staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Stayed 1 night in Oct 2024

2/10 Terrible

HENRY

Stayed 1 night in Oct 2024

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I made mistake with booking they where amazing and sorted it all out for me
Stayed 1 night in Sep 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Serena

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleepless airport stay
Terrible , shower flooded, toilet filled with water and overflowed so we couldn’t shower and had to use the loo downstairs , bed was like a brick , evening meal was inedible overall the worse airport stay I have ever had.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Stayed 1 night in Oct 2024

2/10 Terrible

Alex

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Joey

Liked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Irina

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The first room we were in was extremely hot and the AC was not working.We had to move into another room.The AC was working but not properly, there was a sign on it that needs service. The phones were not working so we had to go downstairs for everything we needed.
Stayed 1 night in Sep 2024

2/10 Terrible

Malcolm

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Had issues from games and misleading advertising on Google and the hotels website. 24hr room service with full English breakfast is not something that this hotel does. Hot breakfast is only available from 5:30am in the restaurant and on room service. I spoke with the shift manager and the general manager regarding the issues during both our stays. Issues from staff not available to open the main door to the phone system and Aircon units not working to errors with non delivery of ordered breakfast and errors with the breakfast items provided were discussed. The hotel agreed to refund the cost of the latest stay and will remove the website from Google which shows the wrong details which are false and misleading.
Stayed 1 night in Sep 2024

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

D

Liked: Cleanliness, staff & service, amenities
Everything was great - nice to have a restaurant on site and looks modern. The bathrooms though have poor ventilation and looks like pipes need clearing. People and service were nice!
Stayed 1 night in Sep 2024

10/10 Excellent

Kelly

Travelled with family
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Luton Airport
We came in on a light evening flight (with my son) - check in was very simple - comfortable night - had breakfast (very nice) and checked out by 9 30pm before continuing our journey. Would definitely do again
Stayed 1 night in Sep 2024

10/10 Excellent

Mrs C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good initiative, above the call of duty!
It was just a quick overnight stay after a short but late flight. We had not booked a room suitable for a disabled person, but as soon as the check-in staff saw my sister with her rolator walking aid, he quickly sought out a ground-floor room with disabled person's shower. I was impressed,
Stayed 1 night in Sep 2024

8/10 Good

Dee

Stayed 1 night in Aug 2024

4/10 Poor

John

Liked: Cleanliness, staff & service, amenities
Convenient location next to T2 however the beds are absolutely rock solid, tiny double and the air con didn’t work. Check in lady was super helpful but wouldn’t come back.
Stayed 1 night in Sep 2024

4/10 Poor

Shannon

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Staff friendly and helpful. Rooms dirty - hairs in bed, mirrors dirty and hairs in shower. Complained about the cleanliness and got moved rooms but still the beds had hairs in them, big make up stains on curtains, bathroom sink and mirrors not cleaned to good standard. Air con broken, no windows to open and fan not effective so room was boiling hot nobody had a good night sleep, not relaxing at all.
Stayed 1 night in Sep 2024