Holiday Inn London - Luton Airport, an IHG Hotel

3.0 star property
3-star hotel near University of Bedfordshire

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn London - Luton Airport, an IHG Hotel

Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Serves breakfast, lunch, and dinner
Point of interest

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning

Explore the area

Map
Airport Way E, Blush House, Luton, England, LU2 9LF
  • University of Bedfordshire
    2 min drive
  • Luton Mall
    3 min drive
  • Grosvenor Casinos
    3 min drive
  • London (LTN-Luton)
    10 min walk

Room options

Premium Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Premium Room, 2 Single Beds, Accessible

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 Double Bed, Accessible

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About the area

Luton

Near the airport.You'll find University of Bedfordshire and Luton Mall within 2 miles (3 km) of this hotel. Also, Stockwood Discovery Centre is within 3 miles (5 km) and Chiltern Hills is within 6 miles (10 km).

What's nearby

  • University of Bedfordshire - 2 min drive - 2.2 km
  • Luton Mall - 3 min drive - 2.4 km
  • Grosvenor Casinos - 3 min drive - 2.9 km
  • Luton Town Football Club - 6 min drive - 4.5 km
  • Stockwood Discovery Centre - 6 min drive - 4.4 km

Getting around

  • Luton Airport Pkwy Station - 6 min drive
  • Luton Airport (LTN) - 1 min drive

Restaurants

  • ‪Big Smoke Taphouse & Kitchen - ‬11 min walk
  • ‪Fattorie Garofalo - ‬11 min walk
  • ‪Pret a Manger - ‬10 min walk
  • ‪Burger King - ‬11 min walk
  • ‪Wigmore Fish Restaurant - ‬3 min drive

About this property

Holiday Inn London - Luton Airport, an IHG Hotel

3-star hotel near University of Bedfordshire
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 2 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 484 square feet (45 square meters) and includes a conference center. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn London - Luton Airport, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Luton hotel is smoke free.

  • 1 building
  • 124 guestrooms or units
  • 2 levels
  • 484 sq ft of conference space
  • 45 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • No smoking on site
  • Refrigerator in a common area
  • Lockers available
  • Bar or lounge
  • Dining venue
Holiday Inn London - Luton Airport, an IHG Hotel offers 124 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Luton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Arabic, English, Greek, Hindi, Italian, Lithuanian, Polish, Portuguese, Romanian, Urdu

Property amenities

Family friendly

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (GBP 14 per night; includes in/out privileges)
  • Secured extended parking on site (GBP 14 per night)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 5:00 AM–10:00 AM on weekdays and 5:30 AM–10:30 AM on weekends: GBP 10 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Portable fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 40
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 10 per person
  • Secured self parking fee: GBP 14 per night (in/out privileges)
  • Secured extended parking fee: GBP 14 per night
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 40 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Encore Luton Airport
Encore Ramada London
Luton Airport Ramada
Ramada Encore London
Ramada Encore London Hotel Luton Airport
Ramada Encore London Luton Airport
Ramada Encore Luton Airport
Ramada London Encore
Ramada Luton Airport
Holiday Inn London Luton Airport Hotel
Holiday Inn London Luton Airport
London Luton Airport, An Ihg
Holiday Inn London Luton Airport
Holiday Inn London Luton Airport an IHG Hotel
Holiday Inn London - Luton Airport, an IHG Hotel Hotel
Holiday Inn London - Luton Airport, an IHG Hotel Luton
Holiday Inn London - Luton Airport, an IHG Hotel Hotel Luton

Holiday Inn London - Luton Airport, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 414 out of 1000 reviews" "
Rating 8 - Good. 374 out of 1000 reviews" "
Rating 6 - Okay. 111 out of 1000 reviews" "
Rating 4 - Poor. 50 out of 1000 reviews" "
Rating 2 - Terrible. 51 out of 1000 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport travel stay
Nice stay, restaurant service was not very good but manager rectified, TV remote not working in room to start, manager rectified
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport stay
Large room, comfortable, clean. Woken up by people talking in the next room, so soundproofing could be better.
Stayed 1 night in Aug 2024

2/10 Terrible

Rob

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms too hot and broken air conditioning
Air conditioning didn’t work and room had no windows. Impossible to sleep due to the temperature of the room. Asked for a fan and told none were available. Asked again later when kids simply couldn’t sleep, and amazingly with some firm persuasion they found one, unfortunately this was too late for us and it ruined a nights sleep before an early flight. Poor reception service and room wasn’t particularly clean either
Stayed 1 night in Aug 2024

10/10 Excellent

Doreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was in a disabled room, set up for wheelchair, but it was on the second floor and I wondered how a disabled person would get out in an emergency if the lifts were shut down.
Stayed 1 night in Aug 2024

8/10 Good

Ahmed

Stayed 1 night in Aug 2024

6/10 Okay

Teresa

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed as flying from Luton the next morning. Room as a great size. Bathroom eqipment needed descaling and bed very uncomfortable. Left us both with a bad back in the morning. Food in the restaurant was good and staff very frienly and efficient.
Stayed 1 night in Aug 2024

2/10 Terrible

Carlena

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Mamun

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The AC was out of commission. Complaints to the help desk yielded no solutions as the AC could neither be turned on nor could an alternative room be apparently provided. Even with two fans operating at full capacity the atmosphere in the room could only be described as dangerously suffocating, owing to no windows being present in the room that can be opened to the outside air to provide a suitable airflow through the room.
Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good airport parking
Stayed 1 night in Jul 2024

4/10 Poor

Dmitry

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel itself is okay. It's walking distance from the airport and decent enough for a 1-ight stay. But what truly shocked me after my stay is how petty the hotel staff turned out to be. When we booked our stay, we chose a pre-paid dinner, and the waiter said that each of the guests had a 25 GBP limit to spend on any food from the menu. So we ordered the food, had our dinner and then flew off to another country in the morning. The next day I got a call from the hotel manager saying that I needed to pay 11 GBP for my dinner because the waiter had made a mistake, and we actually only had 20 GBP to spend on the dinner, not 25. The manager was asking me to call her back and tell her my credit card number over the phone so that she could charge me the remaining 11 GBP. It did bother her that it was the waiter's mistake in the first place, or that I was in another country where I had to pay extra charges for making international phone calls, or that telling your credit card number over the phone is wildly insecure. She was adamant that I needed to settle the bill asap. You would think that one of the largest hotel chains in the world should not bother customers with such petty requests, and quietly handle the situation themselves (especially given that it was caused by their own mistake). But looks like it is more important for Holiday Inn to charge me 11 pounds than look after its reputation.
Stayed 1 night in Jul 2024

10/10 Excellent

Krisztina

Stayed 3 nights in Apr 2024

8/10 Good

richard

Travelled with family
Stayed 1 night in Jul 2024

10/10 Excellent

James

Travelled with family
Very professional and friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Jeanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal position, lovely staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing - very helpful and informative
Stayed 1 night in Jul 2024

8/10 Good

Marsha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and the staff was nice
Stayed 3 nights in Jul 2024

10/10 Excellent

glen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Candace

Liked: Staff & service
Disliked: Cleanliness
For a quick overnight before my flight, it did the trick.
Stayed 1 night in Jul 2024

6/10 Okay

Lindsey

Travelled with family and small children
Liked: Cleanliness
Prices for food extortionate, and the charge you an extra £14 to park in their own parking lot.
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great
Stayed 1 night in Jul 2024

6/10 Okay

Jaylenn

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Close to the airport but not room was very average. No water bottle in room every though it was scorching hot that day/night
Stayed 1 night in Jun 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Amenities
Clean and modern
Stayed 1 night in Jun 2024

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Big Thank You.
Booked last minute due to flight problems at Luton Airport. Staff were fantastic, very helpful and sincere. Would definitely recommend. Please note - I don't often leave any reviews but in this instance I really felt the staff deserved some praise!
Stayed 1 night in Jun 2024