Thistle Express London Luton

3.0 star property
3-star hotel perfect for exploring Luton

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Photo gallery for Thistle Express London Luton

Standard Twin Room, 2 Single Beds
Breakfast area
Lobby
Lobby
Breakfast area

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
The Mall, Library Road, Luton, England, LU1 2TR
  • Luton Mall
    ‪1 min walk‬
  • University of Bedfordshire
    ‪8 min walk‬
  • Luton Town Football Club
    ‪15 min walk‬
  • London (LTN-Luton)
    ‪15 min drive‬

Room options

Standard Room, 1 King Bed

  • 15 sq m
  • Sleeps 3
  • 1 King Bed

Standard Twin Room, 2 Single Beds

  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, 1 Double Bed

  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

Express Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

Family Room, Multiple Beds

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the area

Luton

Heart of Luton.Within a 10-minute walk of the hotel, you'll find Luton Mall and University of Bedfordshire. Also, Grosvenor Casinos is within half a mile (1 km) and Stockwood Discovery Centre is within 2 miles (3 km).

What's nearby

  • Luton Mall - 1 min walk - 0.1 km
  • University of Bedfordshire - 8 min walk - 0.7 km
  • Grosvenor Casinos - 9 min walk - 0.8 km
  • Luton Town Football Club - 15 min walk - 1.3 km
  • Stockwood Discovery Centre - 5 min drive - 3.4 km

Getting around

  • Luton Station - 5 min walk
  • Luton Airport (LTN) - 15 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Nando's - ‬2 min walk
  • ‪The White House - ‬2 min walk
  • ‪German Doner Kebab - ‬4 min walk
  • ‪Chopstix Noodle Bar - ‬4 min walk

About this property

Thistle Express London Luton

3-star hotel perfect for exploring Luton
As a guest of Thistle Express London Luton, you'll find multilingual staff, coffee/tea in a common area, and a front-desk safe. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Luton hotel is smoke free.

  • 152 guestrooms or units
  • 7 levels
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
Thistle Express London Luton offers 152 accommodations with safes and hair dryers. 40-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 10 per day)
  • Limited onsite parking (max 10 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)

Room amenities

Entertainment

  • 40-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton

Thistle Express London Luton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 428 out of 1066 reviews
Rating 8 - Good. 315 out of 1066 reviews
Rating 6 - Okay. 168 out of 1066 reviews
Rating 4 - Poor. 69 out of 1066 reviews
Rating 2 - Terrible. 86 out of 1066 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Zakaria

Liked: Amenities
Disliked: Cleanliness
No ventilation in building.
Stayed 2 nights in Mar 2025

2/10 Terrible

Megan

Stayed 1 night in Dec 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thistle express
I love the complimentary free breakfast including full English ( so nice ) not many hotels offer that. Price was reasonable too only down side was a single bed but I got what was offered.
Stayed 1 night in Dec 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Luke

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Shonu

Stayed 1 night in Oct 2024

6/10 Okay

Jules

Stayed 2 nights in Nov 2024

4/10 Poor

Emma

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Will. It be staying here again
Apart from the bed which was very comfortable, I am afraid to say that the toilet seat was the wrong one for the toilet and kept moving. There was no tea facilities in the room which is unheard of. The breakfast was terrible, they had no milk for my corn flakes, the toaster was not working and the receptionist who met us in arrival was just unhelpful and uninterested in his role it would appear.
Stayed 1 night in Dec 2024

4/10 Poor

Steven

Stayed 1 night in Dec 2024

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute pit stop
We missed our plane, and we needed somewhere to stay the night. It was insanely helpful that we could crash somewhere that was close, and budget friendly. Checking was very easy, and the room was clean and comfortable. It was perfect for what we needed at the time.
Stayed 1 night in Oct 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel, convenient for airport
Hotel entrance was difficult to find - on foot from station we walked all the way round before finding the way in. Tip: walk straight ahead from station into shopping centre, then take elevator upstairs and turn right (during retail opening times) hotel entrance is then immediately outside the exit door. Room and bed was comfortable. Nice big towels. Buffet breakfast included was very good value for money. A hotel that I would definitely recommend and would return to.
Stayed 1 night in Dec 2024

8/10 Good

Henry

Stayed 1 night in Nov 2024

8/10 Good

Emanuel

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Jaswant

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not suggest!
No great, air vent in every room that runs ice cold air at night even with full blast radiator on as these get covered by the long heavy draped curtains to the floor. My room was changed on again to have same issues and then worst noises all night/day with no restful sleep. First day arriving a woman who looked like a homeless drunk with a foul mouth manners swore at me for no reason. All mentioned to the staff/manager on duty & absolute nothing! Leading up to hotel is very run down..very dirty like a back alley way. No kettle/tea/coffee facilities in room have to come down every time via lift then back up again with a hot drink. Future will stay at a 4star only because the area Luton is quite run down and many creepy/doggy people about.
Stayed 2 nights in Nov 2024

10/10 Excellent

Aliaa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Stayed 4 nights in Nov 2024

6/10 Okay

Saj

Travelled with family
Customer service is great and staff are extremely friendly and helpful
Stayed 1 night in Dec 2024

8/10 Good

Geoffrey

Stayed 1 night in Nov 2024

8/10 Good

S

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Harsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome overall service
Came in late evening for a night, had a tandem room. but no compliants, it was very clean. The staff at the reception was very very helpful (Thank you). Very good job, This hotel is on top list whenever i visit and already have recommended to friends and family who frequently travel
Stayed 1 night in Nov 2024

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all was good but there was no hot water so had to take a cold shower. Not great during the middle of a storm in November
Stayed 1 night in Nov 2024

8/10 Good

Wai Kwan

Stayed 1 night in Nov 2024

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD
Stayed 1 night in Nov 2024