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Thistle Express London Luton

3.0 star property
3-star hotel perfect for exploring Luton

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Photo gallery for Thistle Express London Luton

Standard Twin Room, 2 Single Beds
Breakfast area
Lobby
Breakfast area
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
The Mall, Library Road, Luton, England, LU1 2TR
  • Luton Mall
    ‪1 min walk‬
  • University of Bedfordshire
    ‪8 min walk‬
  • Grosvenor Casinos
    ‪9 min walk‬
  • London (LTN-Luton)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 15 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room, 1 Double Bed

  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Express Single Room

Express Single Room

Express Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

ibis London Luton Airport

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.0 out of 5, Very good, (1004)
The price is CA $140
per night
CA $168 total
includes taxes & fees
16 Mar - 17 Mar
ibis London Luton Airport

About the area

Luton

Heart of Luton.Within a 10-minute walk of the hotel, you'll find Luton Mall and University of Bedfordshire. Also, Grosvenor Casinos is within half a mile (1 km) and Stockwood Discovery Centre is within 2 miles (3 km).

What's nearby

  • Luton Mall - 1 min walk
  • University of Bedfordshire - 8 min walk
  • Grosvenor Casinos - 9 min walk
  • Luton Town Football Club - 15 min walk
  • Stockwood Discovery Centre - 5 min drive

Getting around

  • Luton Station - 5 min walk
  • Luton Airport (LTN) - 15 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Nando's - ‬2 min walk
  • ‪The White House - ‬2 min walk
  • ‪German Doner Kebab - ‬4 min walk
  • ‪Chopstix Noodle Bar - ‬4 min walk

About this property

Thistle Express London Luton

3-star hotel perfect for exploring Luton
As a guest of Thistle Express London Luton, you'll find multilingual staff, coffee/tea in a common area, and a front-desk safe. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Luton hotel is smoke free.

  • 152 guestrooms or units
  • 7 levels
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
Thistle Express London Luton offers 152 accommodations with safes and hair dryers. 40-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 10.00 per day)
  • Limited onsite parking (max 10 spaces per unit)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 35
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 40
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch Smart TV
  • Cable channels

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton

Thistle Express London Luton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 419 out of 1057 reviews
Rating 8 - Good. 320 out of 1057 reviews
Rating 6 - Okay. 164 out of 1057 reviews
Rating 4 - Poor. 69 out of 1057 reviews
Rating 2 - Terrible. 85 out of 1057 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Saj

Travelled with family
Customer service is great and staff are extremely friendly and helpful
Stayed 1 night in Dec 2024

8/10 Good

Geoffrey

Stayed 1 night in Nov 2024

8/10 Good

S

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Harsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome overall service
Came in late evening for a night, had a tandem room. but no compliants, it was very clean. The staff at the reception was very very helpful (Thank you). Very good job, This hotel is on top list whenever i visit and already have recommended to friends and family who frequently travel
Stayed 1 night in Nov 2024

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all was good but there was no hot water so had to take a cold shower. Not great during the middle of a storm in November
Stayed 1 night in Nov 2024

8/10 Good

Wai Kwan

Stayed 1 night in Nov 2024

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD
Stayed 1 night in Nov 2024

4/10 Poor

Kathleen

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Noisy, smelly, cold vent on all night, despite -4 that day. Reception did not answer phone when called to ask to turn off cold air. I now have a chest infection.Car damaged in car park.
Stayed 1 night in Nov 2024

10/10 Excellent

Derek

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms.
This is a good hotel in a bit of a poor location. Rooms are clean and comfortable, the breakfast is nice and the staff welcoming.
Stayed 2 nights in Nov 2024

6/10 Okay

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Hotel in great position in downtown Luton - handy for travel links to rail and bus station. Unfortunately for a hotel that many use to travel to airport there was no hot water in the early morning (4am) when many people were leaving for flights. And it took nearly two hours and several,reminderd to deliver the safety mat so it was possible to take a shower.
Stayed 1 night in Nov 2024

6/10 Okay

Brian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

mr

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value with good breakfast included
Excellent value with good breakfast included. Convenient for the station making it an ideal base for our visit to London.
Stayed 1 night in Nov 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is convenient for central Luton, a short walk from the central station. Room is OK, but was cold when I arrived. Warmed up when I put the radiator on. The room has an ironing board and iron, but only one pillow and no extra blanket.
Stayed 1 night in Nov 2024

6/10 Okay

Emma

Stayed 1 night in Oct 2024

4/10 Poor

Maulikbharthi

Travelled with family
Disliked: Staff & service, property conditions & facilities
Cramped room, there was baby cot in the room which we didn't request. There was not even space to move around in the room. Parking was 10 pounds extra. There was good breakfast though.
Stayed 1 night in Nov 2024

6/10 Okay

Paul

Travelled with group
Disliked: Staff & service
The room was clean and comfortable though bathroom a bit cramped. On returning late in the evening there were a couple of "ladies" hanging around the entrance obviously touting for business. The breakfast area is not very inviting and the hot food was just warm. Also there was no milk for the coffee machine and no cups available anyway.
Stayed 1 night in Nov 2024

10/10 Excellent

Özlem

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Dale

Liked: Cleanliness, room comfort
Disliked: Staff & service
No Frills
Rooms were very nice, hotel is a bit dated, breakfast is terrible
Stayed 1 night in Nov 2024

10/10 Excellent

Tyrus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never disappointed
I often stay here when I have an early flight from Luton. The hotel is attached to a shopping mall and is a 5 minute walk from the station. It's very convenient. Single rooms are a little small but the staff are excellent and the breakfast is very good for the price. The area is grim and there are some people staying at the hotel who are obviously being housed by the local council as emergency housing. But other than that it's an excellent hotel. I've stayed here many times
Stayed 1 night in Nov 2024

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great nights sleep, very comfy bed. Lovely staff and adequate breakfast for the price. Just the area that lets it down. Not very easy to find your way in, and the streets are poorly lit, meaning it doesn’t feel very safe at night or when it’s darker.
Stayed 1 night in Nov 2024

10/10 Excellent

Courtney

Liked: Staff & service, amenities, property conditions & facilities
This was an EXCELLENT stay at unbelievable value. The hotel markets itself as a budget option so I was not expecting perfection but it has certainly got to be one of the best budget stays I've ever had. My room was enormous with a comfortable king-size bed. Free tea/coffee/hot choc, very helpful and reaposive staff, great shower, massive TV, and great location for my onward journey. I have no complaints really other than I checked in late at night which in that area can be a bit daunting but that's also beyond the hotel's control. I'd absolutely come back if I travel via Luton Airport again. Thank you!
Stayed 1 night in Nov 2024

4/10 Poor

Craig

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Staff very unhelpful, breakfasts were cold. Would not recommend
Stayed 4 nights in Nov 2024