Susanna

3.0 star property
3-star hotel perfect for exploring Luxor

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Susanna

Reception
Exterior
1 bedroom, premium bedding, minibar, in-room safe
City view
Lobby sitting area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
52 Mabed El Karnak, Luxor
  • Luxor Temple
    2 min walk
  • Luxor Market
    11 min walk
  • Luxor Museum
    14 min walk
  • Luxor (LXR-Luxor Intl.)
    16 min drive

Room options

Twin Room, River View

  • 20 sq m
  • River view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Single Room, River View

  • 20 sq m
  • River view
  • Sleeps 1
  • 1 Twin Bed

Standard Triple Room, City View

  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

Standard Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Single Room, City View

  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Standard Room (Temple view)

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

About the area

Luxor

Heart of Luxor.You'll find Luxor Temple and Abu El-Hagag Mosque within a 15-minute walk of this Luxor hotel. Also, Luxor Market is within half a mile (1 km) and Luxor Museum is within 2 miles (3 km).

What's nearby

  • Luxor Temple - 2 min walk - 0.2 km
  • Luxor Market - 11 min walk - 1.0 km
  • Luxor Museum - 14 min walk - 1.2 km
  • Karnak - 3 min drive - 3.2 km
  • Valley of the Kings - 17 min drive - 15.4 km

Getting around

  • Luxor (LXR-Luxor Intl.) - 16 min drive

Restaurants

  • ‪ماكدونالدز - ‬5 min walk
  • ‪دجاج كنتاكى - ‬2 min drive
  • ‪مطعم ام هاشم الاقصر - ‬17 min walk
  • ‪تيك اوى عباد الرحمن - ‬5 min walk
  • ‪بيتزا هت - ‬2 min drive

About this property

Susanna

3-star hotel perfect for exploring Luxor
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Susanna. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Luxor hotel.

  • 46 guestrooms or units
  • 6 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Susanna offers 46 accommodations with fireplaces and minibars. Beds feature premium bedding. 21-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks, safes, and phones. Housekeeping is offered daily and hair dryers can be requested.

Languages

Arabic, English

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking within 16 ft
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 21-inch flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Energy-saving switches
  • Fireplace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Susanna

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (roundtrip, maximum occupancy 4)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pets and service animals are not allowed on site.

Property is also known as

Susanna Hotel
Susanna Hotel Luxor
Susanna Luxor
Susanna Hotel
Susanna Luxor
Susanna Hotel Luxor

Susanna Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 13 out of 37 reviews" "
Rating 8 - Good. 16 out of 37 reviews" "
Rating 6 - Okay. 5 out of 37 reviews" "
Rating 4 - Poor. 1 out of 37 reviews" "
Rating 2 - Terrible. 2 out of 37 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Xavier

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Friendly staff. No room service provided. Good breakfast included. Language barrier with most staff.
Stayed 2 nights in Apr 2023

2/10 Terrible

Nieves

Stayed 1 night in Jan 2023

6/10 Okay

Julie

Stayed 1 night in Dec 2022

6/10 Okay

Elvia

Stayed 3 nights in Dec 2022

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their laundry service is fast compared to the rest of the Egyptian hotels we’ve stayed at where they air dry our laundry.
Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
At check-in, they had no record of my reservation even though Expedia had confirmed the reservation and a reservation number generated. They asked me to provide the confirmation email. Luckily I had one confirmation email in my saved mail. Next, they said I had the option to pay at check-in or at check-out, I chose the latter which in usual in the US. I was then informed that WiFi is available without charge only if it’s used in the hotel lobby. However, should I chose to use it in my room where I spend my time and would need it most, i would have to pay for it. On the third day of my stay, I was stopped in the lobby and was informed that the decision to pay at checkout was changed and that payment was required now. I presented my credit card to pay the bill but they said that their cred card processor was not working, so I then tendered cash for the full amount. I just assumed that they did not have cash on hand and wanted some immediately which was the reason for the abrupt change of policy. On my final day at the hotel, checkout was at 12 noon but the woman at the desk found it fit to call me at 11:45 even though I was not in violation of the check-out time of 12 noon. Travellers expect the honest experience of other travellers to assist them in their decision making (I know I do). Therefore, with that in mind my advise is to stay away from the Susanna hotel at Luxor. Allan Alexander Georgia, USA
Stayed 3 nights in Apr 2019

8/10 Good

André, rio de janeiro, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxor Temple at breakfast
Very beautiful hotel. In front of Luxor Temple, you can see it from your room, or in the breakfast floor (top floor). In the city's center, close to many restaurants, shops, very ease to find. Helpfull staff.

8/10 Good

Khanh Nguyen

Liked: Cleanliness, staff & service, property conditions & facilities
great location!
room is small and can be noisy from the traffic below but hotel is in great location. Close to all major attractions and markets.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Convenient location
This hotel was in the perfect location for a visit to all the sites in Luxor. The staff was friendly and helpful, but the hotel wasn't fancy. If you're looking for a simple place to stay, I would recommend this. The breakfast area has a wondeful view of the temples and sunset over the Nile and the pool would have been great if we had brought out swimsuits!

8/10 Good

r, London

Liked: Cleanliness, property conditions & facilities, room comfort
Good base for Luxor
Next to Luxor Temple, great view and good base for Luxor if only a short stay and arriving/departing via train (easy walk to station). Staff slightly too pushy on trying to sell a balloon ride (although not untypical for Luxor) and a bit haphazard in the way they dealt with checking in and taking payment. However, the West Bank tour booked through the hotel was fairly good. The guide took a little while to warm up after we instructed where we wanted to visit (which differed from where he expected to take us) but gave good information. Note taxes/fees of 25% are not included in the booking charge on Expedia (would be good if Expedia pointed this out clearly when booking).

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
rooms too small
The room is far too small, and it claimed to have wifi access, but in fact, it only has wifi in reception, not in the room. Sort of convenience location, near the temple, but window facing the street, very noisy. The only highlight I would say is the balcony on the roof, nice to have breakfast there in the morning to overlook the Nile.

8/10 Good

Anders Carl Fredrik

Stayed 4 nights in Jul 2024

8/10 Good

Suenaga

Stayed 2 nights in Sep 2023

8/10 Good

Daniela

Liked: Staff & service
Disliked: Cleanliness
La terrazza con vista su Nilo e tempio. Poco rumore.
Stayed 5 nights in Feb 2023

8/10 Good

Arelatensis, Montpellier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel sympathique pour cet hôtel idéalement situé devant le temple de Louxor, près du bazar. Belle vue sur la terrasse pour le petit déjeuner (: à améliorer). Dommage que le bruit de la porte de l'ascenseur résonne dans les chambres, un effort d'insonorisation s'impose
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal y el servicio del hotel recomendable..
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ルクソール神殿に近く、市内の中心部に位置している
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
街の中心に近く立地は最高でした
スークのすぐ近くで、町歩きに最高の立地でした。ウエストバンクのツアーも簡単に手配できて、値段もリーズナブルだったと思います。
Stayed 2 nights in Aug 2017

4/10 Poor

takashi, 日本

Liked: Cleanliness
Disliked: Property conditions & facilities
朝食は外で食べて下さい
朝食は冷めたパンと玉子、チーズ。美味しくないです。 部屋は清潔感がありますが、お風呂のお湯の出が残念でした。 ルクソール神殿が徒歩で行けますし、屋上から見えるのは良いです!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rundum wohlgefühlt
Super Lage, schönes Zimmer, guter Service. Das Zimmer war von seiner Ausstatung durchaus mit deutschem Standard vergleichbar. Von Restaurant und Roof-Top (mit Pool) hatte ich einen tollen Ausblick auf den Luxor-Tempel. Die Leute waren sehr nett und hilfsbereit. Alles in Allem ein gutes Preis-Leistungs-Verhältnis.

8/10 Good

Naruto, 東京

Liked: Staff & service, room comfort
学生にお薦めのホテル
ホテルのスタッフはフレンドリーで親身。でも馴れ馴れしくない。 女性1人での宿泊でしたが、安心して泊れました。 紹介してくれる観光もリーズナブル。 早朝の気球ツアーに参加の場合は、朝食をBOXに準備してくれます。 ロケーションも良く、すぐ裏にレストランやお土産物屋さんが沢山ありました。

8/10 Good

masao, 東京

Liked: Cleanliness, staff & service
値段相応の良心的ホテル
フロントの感じはとても良い。場所も良く、料金も安い。部屋は清潔。ホテルの従業員は信頼できる感じで、安全安心。朝食などを取る最上階からはルクソール神殿やナイル西岸が見え眺望も良い。簡素なホテルであるが値段相応であり一応お薦めできる。ただし、シャワー設備が古くカーテンを引いても浴室一帯が水浸しになってしまう。タオルがごわごわのバスタオルしか装備されておらず洗面台も狭い。ビデもドライヤーもない。総じて水回りは貧弱である。タンスもガタガタで中の上着掛けバーは簡単に落下した。予約時はユーロ建てだったがフロントでは円建ての数字を示されてちょっと混乱した。しかし全体的に大きな問題はない。

8/10 Good

ルクソールの低料金の快適ホテル, 大分、日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
エジプトの下町雰囲気が味わえる快適なホテル
予約日を間違えて予約していたため、宿泊を断られたが、ナイルクルーズの手配を依頼していた現地旅行社の仲介で、泊まることができた。 立地は、ルクソール神殿・ルクソール駅が徒歩圏内で、エジプトの下町の雰囲気が堪能できます。 ホテルは新しく、設備、清潔度は日本のビジネスホテルと同程度で、快適です。