Note fondée sur 147 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Management , Gestion de l’hôtel
Dear Terry,Thank you for choosing to stay with us at The Stag Hotel, and we truly appreciate you taking the time to share your feedback. We are genuinely sorry to hear about the unfortunate incident with your vehicle on the third night of your stay.We understand how upsetting and inconvenient this situation must have been, and we did our best to support you throughout. Our team worked closely with the police to assist in resolving the matter, and we even arranged for our chef to come in early so you could have breakfast before your early departure.While we completely sympathize with your frustration, it's important to mention that incidents like this are extremely rare in our car park, and we do everything within our power to maintain a safe environment for our guests. Unfortunately, this was an incident beyond our control.We are disappointed that this event, which was unrelated to our service or facilities, led to such a negative review. We pride ourselves on going the extra mile for our guests, as we did in your case, and we hope that you might reconsider your impression of your stay with us.Best regards, The Stag Hotel Management
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Lovely refurbished room, tasty cooked breakfast
Commentaires de Gestion de l’hôtel
29 nov. 2024 par The Stag team, Gestion de l’hôtel
Thank your for your review.We're glad to hear that you enjoyed your stay with us and found the room to be a high standard. We're also happy to hear that you enjoyed the breakfast in the morning. We look forward to having you stay with us again.
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Amazing stay
Commentaires de Gestion de l’hôtel
29 nov. 2024 par The Stag team, Gestion de l’hôtel
Thank your for your review.We're happy to hear that you enjoyed your stay with us. We strive to be the best we can be and we're glad to hear that you received the best we could offer.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Everything excellent apart from our room on to a noisy high street.
Commentaires de Gestion de l’hôtel
29 nov. 2024 par The Stag team, Gestion de l’hôtel
Thank your for your review.We're glad to hear that you enjoyed your stay with us. We apologise in regards to the noise, unfortunately this cant be helped, we have started to provide earplugs in the rooms to help guests sleep better. This is the downside to being situated where we are, the noise can be loud sometimes, but we will always do the most we can to make a guests stay with us comfortable. We look forward to having you stay with us again.
par un voyageur
Publié le 30 août 2024 sur Expedia
Excellent service
Commentaires de Gestion de l’hôtel
29 nov. 2024 par The Stag team, Gestion de l’hôtel
Thank your for your review.We're glad you enjoyed your stay with us and that the service lived up to expectations. We look forward to having you stay with us again.
par un voyageur
Great hotel in Lynhurst.
Publié le 24 août 2024 sur HotelsA great hotel in the middle of Lynhurst, rooms are a good size, clean, comfortable with a modern bathroom with complimentary shower products..Tea/ coffee in the room with a TV.
You have a choice at breakfast the next morning on the menu the hotel provides. The food is sourced locally and very tasty, compliment to the chefs there. The staff are friendly and always up for a chat, as well as helpful. Would stay again.
Commentaires de Gestion de l’hôtel
29 nov. 2024 par The Stag team, Gestion de l’hôtel
Thank your for your review.We're thrilled to hear you enjoyed your stay with us and that you enjoyed your breakfast in the morning. Our kitchen team is dedicated to making sure that every dish that leaves the kitchen is the best it can be. We look forward to having you stay with us again.
par un voyageur
Publié le 11 août 2024 sur Expedia
Lovely overnight stay at the Stag with a delicious breakfast. Staff are all friendly and welcoming.
Commentaires de Gestion de l’hôtel
13 août 2024 par The Stag Team, Gestion de l’hôtel
Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your overnight stay at The Stag and found the breakfast to be delicious. It's wonderful to know that our staff made you feel welcome and at home.We look forward to hosting you again for another pleasant stay!Best regards,The Stag Team
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 nov. 2024 par The Stag team, Gestion de l’hôtel
Thank your for your review.
par un voyageur
Publié le 7 août 2024 sur Expedia
Excellent service and staff.
Commentaires de Gestion de l’hôtel
13 août 2024 par The Stag Team, Gestion de l’hôtel
Thank you for your kind words! We're delighted to hear that you received excellent service from our staff. Your positive feedback is greatly appreciated.We hope to welcome you back soon!Best regards,The Stag Team
par un voyageur
Publié le 2 août 2024 sur Expedia
Very friendly. Breakfast was great. Rooms tastefully designed. The staircase is very narrow but no much you can do with that!
Commentaires de Gestion de l’hôtel
6 août 2024 par The Stag Team, Gestion de l’hôtel
Thank you for your positive feedback! We’re glad you enjoyed the friendly service, tasty breakfast, and the room design. We appreciate your understanding regarding the narrow staircase—it’s a feature of our historic building that we try to work around as best as we can.We hope to welcome you back soon!Best regards,The Stag Team