8/10 Good
Kun
12 Sep 2024
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff are generally nice and friendly, the room are reasonablely okay condition,only the tour operation department has some issue, their price is the average market price ,but the quality they offer are not good, particularly they finish the whole tour one and half hour earlier than they promised, when you ask why, theu just simply told you that since we have less people today,so we end the tour earlier than usual, and one guy whose name is Rocky,his attitude to the customer are not in a very professional manner,when you ask if they have hot water,he just said in a mocking tongue : Man,it's a boat,not a restaurant! in this case,I would not recommend to join the excursion tour they offer.
Kun
Stayed 1 night in Sep 2024