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Fairmont Mara Safari Club

4.0 star property
4-star eco-certified hotel with 3 restaurants

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Photo gallery for Fairmont Mara Safari Club

Exterior
Room, 2 Queen Beds (Riverfront Tent with Twin Beds)
3 restaurants, breakfast, lunch served; local and international cuisine
2 bars/lounges, poolside bar
Pillowtop beds, minibar, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Pool
  • All-inclusive
  • Room service

Explore the area

Map
Masai Mara National Reserve, Maasai Mara
  • Ol Chorro Conservancy
    ‪1 min walk‬
  • Mara North Conservancy
    ‪19 min drive‬
  • Maasai Mara National Reserve
    ‪90 min drive‬
  • Maasai Mara (ANA-Angama Mara)
    ‪98 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Riverfront Tent with Twin Beds)

Pillowtop beds, minibar, in-room safe, desk

Room, 2 Queen Beds (Riverfront Tent with Twin Beds)

  • 32 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (Riverfront Tent with Queen Bed)

Pillowtop beds, minibar, in-room safe, desk

Room, 1 Queen Bed (Riverfront Tent with Queen Bed)

  • 31 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 32 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

About the area

Maasai Mara

Near the airport.Within a 5-minute walk of the hotel, you'll find Ol Chorro Conservancy and Mara River. Lemek Conservancy and Mara North Conservancy are also within 6 miles (10 km).

What's nearby

  • Ol Chorro Conservancy - 1 min walk - 0.0 km
  • Mara North Conservancy - 19 min drive - 6.8 km
  • Lemek Conservancy - 23 min drive - 6.7 km
  • Maasai Mara National Reserve - 90 min drive - 41.6 km
  • Oloololo Gate - 91 min drive - 45.3 km

Getting around

  • Maasai Mara (HKR-Mara North) - 57 min drive

Restaurants

  • ‪Fairmont Restaurant - ‬3 min walk
  • ‪Hotel Fairmont Mara Safari Club - ‬3 min walk
  • ‪Fairmont Mara Bar - ‬3 min walk

About this property

Fairmont Mara Safari Club

4-star eco-certified hotel with 3 restaurants
Some rates at Fairmont Mara Safari Club are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. An outdoor pool, spa services, and a library are also featured at the eco-certified Fairmont Mara Safari Club. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Maasai Mara hotel.

  • 51 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • Deli
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
Fairmont Mara Safari Club offers 51 accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Beds feature pillowtop mattresses. Business-friendly amenities include desks and phones. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Swahili

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Library
  • Outdoor pool
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 10 AM
Contactless check-in available

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Guests must transfer via Airplane to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Fairmont Mara Safari Club recommends that guests arrange ground transportation from the airport prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 70.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 70.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property is also known as

Fairmont Mara
Fairmont Mara Safari Club
Fairmont Mara Safari Club Hotel
Fairmont Mara Safari Club Hotel Masai Mara
Fairmont Mara Safari Club Masai Mara
Fairmont Safari Club Mara
Mara Fairmont
Mara Safari Club
Mara Safari Club Fairmont
Safari Mara
Fairmont Mara Safari Hotel
Fairmont Mara Safari Club Hotel
Fairmont Mara Safari Club Maasai Mara
Fairmont Mara Safari Club Hotel Maasai Mara

Fairmont Mara Safari Club Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 27 out of 32 reviews
Rating 8 - Good. 4 out of 32 reviews
Rating 6 - Okay. 0 out of 32 reviews
Rating 4 - Poor. 0 out of 32 reviews
Rating 2 - Terrible. 1 out of 32 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay ! Amazing Staff ! Amazing Hotel
The stay was enchanting. Our room overlooked the Mara River, allowing us to watch the hippos bathe daily. The staff was invariably friendly and smiling. Rose, our waiter, was perpetually cheerful. Caleb, in housekeeping, delighted us with charming notes. Moseka, our safari guide, impressed us with his extensive knowledge and knack for finding incredible spots. Nancy, the hotel manager, made it a point to check on us daily, ensuring our satisfaction. In summary, the experience was exceptional, and I am eager to return. My gratitude to Fairmont for their exceptional service!
Stayed 3 nights in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a great place
A great place. Had a great 4 days here. We drove in--I would recommend a driver or flying in as the road is very difficult. Saw everything possible as far as wildlife. Loved it!
Stayed 4 nights in Jan 2020

10/10 Excellent

Frank

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service, goog game drive experiences
Stayed 2 nights in Jan 2020

10/10 Excellent

Maina, Miami, FL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s a reason Fairmont is a cut above the rest... just simply the best properties, facilities and most of all service. Service at the Fairmont Mara was the most genuine I’ve ever experienced. The staff cater to your every need and do it with a smile - everything just seems natural, and you can tell they went through the process of ensuring they hired the right personnel. We were met at the airstrip with nice refreshments and small cold towels, followed by a quick 10 min ride to the facility. Check in was relaxed and seamless. The tents were just beautiful - have everything you would need yet you still feel like you are one with nature. The facilities are impeccably maintained. Included in the price are 3 sumptuous meals a day - can’t beat full board! The bar was well stocked and though the premium drinks are a tad pricey, the service makes them well worth it. Tea, coffee, cookies and hot chocolate are complimentary and available 24 hrs/day. The game drives were just awesome! Two game drives a day included in the price, and our driver Jeremiah knew the Mara inside and out - he has been there 21 years and has such a wealth of knowledge! We saw all the animals you could think of - plenty of elephants, lions, giraffe, cheetahs, rhinos, hyenas, warthogs, antelopes, hippos... you name it! Just barely missed catching the big 5 as two leopards disappeared from our view. Overall I was totally impressed with the Fairmont and will certainly be back.
Stayed 2 nights in Dec 2019

2/10 Terrible

Roy

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Charging like a 5 * hotel for a 3 * service!
Charging like a 5 star hotel for a 3 star service! Very very disappointing stay! 1) Hotel feels dead (no atmosphere at all) 2) Charges everything as extras on check out (you end up paying more than a 5 star hotel), (supposedly all inclusive but charges u even for water and soft drinks, park entrance...) 3) Service is bad: whatever you order the reception asks you to come pick it up by yourself! 4) Internet only works at the reception 5) Safari drives: the driver would drop us at the hotel half an hour before drop off scheduled time 6) Asked to borrow a mosquito repellent at dinner and they didn’t even have that (in a safari camp)!
Stayed 2 nights in Oct 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
This is my second time at the hotel and I’m already planning when I can return. The manager is fabulous and went out of his way to resolve everything when our luggage was lost by the airline. Everyone who works there goes above and beyond. John will make sure you have everything you need when you eat and Steve Larry makes delicious food. Hannah is so sweet and helpful in the gift shop. Joshua took great care of our room. Hot water bottles are left in the bed so it’s extra snuggly when you sleep and he wakes you up with coffee, Kenyan tea or hot chocolate. Last but not least, our incredible guide was Jonathan. I brought my husband back to Kenya for our honeymoon because of my first experience with Jonathan as a guide. He is incredible-let him teach you and I promise you’ll leave with Kenya and the Mara strongly placed in your heart.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was fantastic, service impeccable. In the quieter part of the park, so feels really exclusive. Still saw 4 of the big five.
Stayed 2 nights in Aug 2019

10/10 Excellent

Yeuk See Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a brilliant and unforgettable stay at the Fairmont Massai Safari Club. Everything is perfect including the tents, the game drive, the buffets, and of course the wonderful nature around including all the hippos and monkeys directly coming into the Club sometimes. We had a great guide for the game drive called Boston. He’s so passionate and knowledgeable about the safari animals, and he can even anticipate where the leopard, lions and elephants to go next. That really helped us to have take a lot of very close up photos of the animals. The buffets are also the best we have had during our whole stay in Kenya among different resorts/hotels. There’s a lot of variety and the quality is very consistent. We particularly missed the great salads after we left the Club. We stayed for three nights, and we always had some great choices in every single meal. The only downsides are 1) it’s not close to the main migration area of Massai Mara. You need to take a long ride to go there. 2) the reception doesn’t operate 24 hours. When we wanted to check out early on the last day, we needed to wait for 30 minutes before the receptionist started the day.
Stayed 3 nights in Aug 2019

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food Needs improvement. Also this is the conservatory which is at the end of the national park. You can see the animals what are available but not the migration, which is plentiful.
Stayed 3 nights in Jul 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this fabulous lodge
Excellence lodge and fantastic service. Fabulous game drives
Stayed 2 nights in Jul 2019

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding safari experience! All the staff were helpful and nice. Antoine was an amazing safari guide. Very knowledgeable!
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is excellent!! The staff is extremely accommodating and welcoming. Truly a blessing to be able to stay in this magical place.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Mischa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hotel pick for your Masai Mara Safari
Amazing hotel in the mara! The tent Accomodations were beautiful!!! Wake up to the sound of hippos, enjoy your coffee looking at the river in complete peace. Excellent privacy. Safari was the highlight. Game drivers were so knowledgeable and really made an effort to make sure you see all the animals. Big thanks to Allen and Henry.
Stayed 3 nights in Oct 2018

10/10 Excellent

Deesch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
Fantastic place to stay and the drivers are very knowledgeable. Got to see 4 out of the Big 5 in only 2 safari trips. You only need 2 - 3 nights there.
Stayed 2 nights in Nov 2017

10/10 Excellent

Michelle, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location
Our family had a wonderful time and would return. Their website accurately depicts their accommodations. The location allows you to view hippos and crocs right from the property and all of the tents are facing the river for a nice view. The food was good to very good. The tents are clean and in good repair. The employees are friendly and want to be helpful, for example I unknowingly dropped some money on the floor and our waiter spotted it and quickly returned it to me. Our game driver John went out of his way to make sure that we spotted the big 5 plus so much more. It is a mix between a tented camp and a resort, it has a larger feel to it but that suited our needs perfectly.

10/10 Excellent

Krishan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommmend!
AMAZING stay, great game drives, food is very very good and most of all the service and people are wonderful

10/10 Excellent

Naresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Yvonne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe & snug at Kenya's Fairmont Mara Safari Club
Staff (Geoffrey, John, Munene, Miriem) were welcoming & generous with their hospitality from pick up at the airstrip, till departure. There were food choices to suit all, thanks to Chef Nicholas & Team. Delicious wine selection, especially the Mara Red, and great table service, thanks Stephen, Alex & others. Driver Ashford was very skilled in navigating the varied terrains, making me feel safe at all times. His knowledge of game & birds was welcome. Location is great, altitude of 5300 feet, just south of the Equator, with large well appointed tents high above the Mara River, and we could see hippo and crocodiles from our verandah. Plenty of bottled water in the tent, plus fruit plates, coffee machine, tea, minibar. Sammy the room attendant did a great job looking after our needs, and kept the tent immaculate. And the hot water bottles in both queen beds every evening were Devine. The lounges and dining room, plus verandahs wrapping around the main building are all decorated with the African decor that sits so well in a lodge atmosphere. The gift shop has a huge selection of things, reasonably priced. Security at the Lodge is excellent, all vehicles are scrutinised before entry (thanks Wilson), electric fences discretely in the trees, regular patrols, plus personal electronic safe. All in all, just as you would expect from a Fairmont property in the wilderness, and a wonderful way to experience Kenya. We saw lots of animals. The massing for the Migration is stunning.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Great value for money as about half the price of some of the fancier lodges. The rooms are lovely and the food is pretty decent, although the restaurant could do with a little more atmosphere! Some more comfortable furniture on the verandah of the tent would also be nice as the wooden chairs do not lend themselves to sitting for more than five minutes!

10/10 Excellent

Anudeep, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best family vacations of many...
We have taken many family vacations around the world. 3 days spent at Mara Safari Club were one of the best. Pros- 1. Terrific location - Located on the Mara River with Hippos and Crocodiles visible from living quarters 2. Excellent accommodations and service - very friendly and responsive staff, our driver Evans was fantastic 3. Plentiful wildlife up close - we saw the big 5 and all else several times at touching distance 4. Easy access and exit from Nairobi Things to be careful about 1. Not cheap - you pay for what you get 2. Food choices - while the quality was uniformly good, picky eaters would find the fare limited; you are in the middle of a jungle after all 3. Limited connectivity - wifi in the main hotel only, ideal if you want to unplug and disconcerting if you are used to plugging in 24/7 without paying exorbitant roaming charges

10/10 Excellent

ali, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing

10/10 Excellent

Bj., London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great life experience
Wonderful time! I have no regrets about this trip. An amazing place with beautiful people

8/10 Good

Lara, Philadelphia, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safari Meets Luxury
Great and easy to get to location, every need anticipated. Staff was super attentive. Resort was small enough that we were known, by name, within hours and by all. The schedule was set, everything inclusive, but didn't feel regimented. The resort takes full advantage of the natural surroundings and gives animal encounters with monkeys, hippos, crocs, birds in a safe and up close way. We lacked nothing and the prepared game drives were superb. Our safari was top-notch thanks to the efforts and the planning and the expertise of this hotel. Would not hesitate to send my closest friends and family here.

10/10 Excellent

Jim & Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great location - all tents, and the main buildings, overlooked the Mara river, also had beautifully landscaped grounds that gave sufficient privacy between tents. Luxurious tents that had amazingly comfortable beds and outside deck areas to enjoy the splendid postion overlooking the river. We even had our own 'local' hippo in the patch of river below!! Although the food was plentiful and enjoyable, the evening meal was not quite the standard I expected from the Fairmont. The safari's were great! comfortable vehicles fully equipped with refreshments, but most importantly, good guides who knew the territory well and were very knowledgeable. generally very friendly staff who made you feel very welcome. We would definately return!