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Derlon Hotel Maastricht

3.5 star property
Family-friendly 3.5-star hotel near Natural History Museum

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Photo gallery for Derlon Hotel Maastricht

Front of property
Premium Room | City view
Andre Rieu Suite
Premium Room
Deluxe Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Bar
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
Onze Lieve Vrouweplein 6, Maastricht, 6211 HD
  • Basilica of Our Lady
    ‪1 min walk‬
  • Helpoort
    ‪4 min walk‬
  • Museum aan het Vrijthof
    ‪4 min walk‬
  • Maastricht (MST-Maastricht - Aachen)
    ‪13 min drive‬

Room options

View all photos for Premium Room

Premium Room

Premium Room

  • 17 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Derlon Suite

Derlon Suite

Derlon Suite

  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Andre Rieu Suite

Andre Rieu Suite

Andre Rieu Suite

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for City Apartment 2

City Apartment 2

City Apartment 2

  • Sleeps 3
  • 2 Twin Beds

View all photos for Sphinx Suite

Sphinx Suite

Sphinx Suite

  • 29 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for City Apartment

City Apartment

City Apartment

  • Sleeps 3
  • 2 Large Twin Beds

Similar properties

Exterior

Crowne Plaza Maastricht by IHG

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (894)
The price is CA $183
per night
CA $220 total
includes taxes & fees
22 Feb - 23 Feb
Crowne Plaza Maastricht by IHG

About the area

Maastricht

Heart of Maastricht.You'll be steps from Basilica of Our Lady and within a 10-minute walk of St. Servaas Church with a stay at this Maastricht-Centre Urban District hotel. Vrijthof and Market are also within half a mile (1 km).

What's nearby

  • St. Servaas Church - 5 min walk
  • Vrijthof - 6 min walk
  • Market - 7 min walk
  • Maastricht University - 8 min walk
  • Mecc Maastricht - 4 min drive

Getting around

  • Maastricht (ZYT-Maastricht Train Station) - 13 min walk
  • Maastricht (MST-Maastricht - Aachen) - 13 min drive

Restaurants

  • ‪De Bisschopsmolen - ‬3 min walk
  • ‪Cafe 't Pothuiske - ‬3 min walk
  • ‪Van De Kaart - ‬1 min walk
  • ‪Café Charlemagne - ‬2 min walk
  • ‪Gelateria Luna Rossa Due - ‬2 min walk

About this property

Derlon Hotel Maastricht

Family-friendly 3.5-star hotel near Natural History Museum
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There are 2 meeting rooms available. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Derlon Hotel Maastricht. For a fee, parking is available. You'll have access to the indoor pool at a partner property.

This 3.5-star Maastricht hotel is smoke free.

  • 50 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 bars or lounges
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • No smoking on site
  • Dining venue
Derlon Hotel Maastricht offers 50 accommodations with minibars and espresso makers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Dutch, English, French, German

Property amenities

Family friendly

  • Access to nearby indoor pool
  • Babysitting (surcharge)
  • Cribs/infant beds (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 27.50 per day)
  • Valet parking on site (EUR 49.50 per day)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 26.00 for adults and EUR 12.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Access to nearby indoor pool
  • Archery
  • Bicycle rentals
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cribs/infant beds (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 12.5 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.56 per person, per night
  • Service fee: EUR 2.82 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 26.00 for adults and EUR 12.50 for children
  • Airport shuttle fee: EUR 50.00 per vehicle (roundtrip)
  • Airport shuttle fee per child: EUR 50 (roundtrip), (up to 18 years old)
  • Self parking fee: EUR 27.50 per day
  • Valet parking fee: EUR 49.50 per day
  • Crib (infant bed) fee: EUR 12.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Derlon
Derlon Hotel
Derlon Hotel Maastricht
Derlon Maastricht
Derlon Maastricht Hotel
Hotel Derlon
Hotel Derlon Maastricht
Hotel Maastricht Derlon
Maastricht Derlon Hotel
Maastricht Hotel Derlon
Derlon Hotel Maastricht Hotel
Derlon Hotel Maastricht Maastricht
Derlon Hotel Maastricht Hotel Maastricht

Derlon Hotel Maastricht Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 88 out of 206 reviews
Rating 8 - Good. 82 out of 206 reviews
Rating 6 - Okay. 26 out of 206 reviews
Rating 4 - Poor. 8 out of 206 reviews
Rating 2 - Terrible. 2 out of 206 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Kathy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Outdated rooms
We have stayed here several times in the past. Although the location is great the rooms are outdated, specially for the price and the fact it’s a 5 star hotel. 1 little bottle of shampoo and bodywash for 2 people and they were not replaced the 2nd day? 2weeks in the netherlands this was the most expensive one and the only one with no proper bodywash and shampoo provided, this is not to be expected in a 5 star hotel. I was told 2 years ago they were in progress of updating the rooms not no sign of it?
Stayed 2 nights in May 2024

10/10 Excellent

Melissa

Stayed 2 nights in Sep 2023

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Derlon Hotel was not only beautiful but in the heart of Maastricht. Staff is amazing, location is in the center of shopping, dining and a beautiful square to sit and have food/drinks. Would highly recommend!
Stayed 3 nights in Aug 2023

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and location.
Stayed 1 night in Aug 2023

6/10 Okay

Briana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hairs found in tub on arrival, Minimal housekeeping. Excellent location.
Stayed 2 nights in Mar 2023

2/10 Terrible

Jenny

Stayed 1 night in Oct 2022

10/10 Excellent

Harvey, Durham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2022

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location is superb!
Stayed 1 night in Aug 2022

10/10 Excellent

Robert

Stayed 1 night in Aug 2022

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, room comfort
Comfortable rooms
Spacious rooms with comfortable king-size bed. Very welcoming to bikers. Nice open air terrace in front of hotel. Walking distance to everything!
Stayed 3 nights in May 2022

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, room comfort
Glad we stayed here on first Maastricht visit
Location is perfect, and because new lockdown restrictions were imposed just before our stay, we were spared the usual street noise from tourists and diners on the square outside our window. But that also, meant that we could not enjoy the restaurant or lounges in the facility. (Pilots and crew with Fedex had their own lounge area though). Breakfast was picked up in a paper bag and room service had a limited menu. The staff made us feel welcome by offering an extra kettle and tea, however, in such a situation where occupancy is likely low, one wonders why not go the extra mile and offer an upgrade so we will rave and likely come back? The bed was fine but the bathroom could use an update -- dirty tile grout and chipped tub). Water pressure not great.
Stayed 2 nights in Dec 2021

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Divine Derlon
We really had a fabulous stay at Derlon. Staff could not have been more helpful or pleasant. Food, wine and service excellent. Beds very comfy and room well stocked with necessities. Hotel location excellent.
Stayed 2 nights in Nov 2021

10/10 Excellent

DEREK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming boutique type property
Very central location. Ideal for our work visit
Stayed 4 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Matt, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a great location. Close to parking and right in the centre of town. Room was comfortable and clean. Great buffet breakfast.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great staff. The room was spacious and fitted with an air conditioner, which gave an odd sound on a regular basis. The staff was informed and planned to take care of it. The room was very modern and comfortable.
Stayed 4 nights in Aug 2020

10/10 Excellent

M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice location in the centre of Maastricht. Helpful staff and good breakfast.
Stayed 1 night in Jun 2020

10/10 Excellent

AMAR A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel at good location
A good hotel in good location - very near to the the central location.
Stayed 2 nights in Nov 2019

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel! great lication! Loved it
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The facilities were excellent and reception ztaff most helpful.However there were not enough staff on at breakfast nor at dinner which meant that service was slow and somewhat chaotic But overall a very enjoyable stay
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
The property was excellent as were thefacilities.The staff were helpful and polite. However there were not enough staff on at breakfast and they were constantly running out of food and they were to busy totake orders
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming modern hotel. Lovely staff excellent service Happy atmosphere
Stayed 1 night in Jul 2019