See all properties
Save

Fletcher Hotel-Restaurant Kasteel Erenstein

4.0 star property
4-star hotel near Gaia Zoo

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Fletcher Hotel-Restaurant Kasteel Erenstein

Exterior
Terrace/patio
Luxury Double Room
Restaurant
Eco-friendly toiletries, hair dryer, towels

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
Kerkradersteenweg 4, Kerkrade, 6468 PC
    Gaia Zoo
    3 min walk
    Ehrenstein Castle
    3 min walk
    Rolduc
    4 min drive
    Aachen (AAH-Merzbruck)
    27 min drive

Room options

View all photos for Comfort Room

Comfort Room

Comfort Room

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Apartment

Apartment

Apartment

  • 50 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony

Standard Double Room, Balcony

  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Front of property
Bilderberg Kasteel Vaalsbroek
Pool
Spa
Pet-friendly
Parking included
4.4 out of 5, Excellent, (369)
The price is CA $145
per night
CA $178 total
includes taxes & fees
4 Oct - 5 Oct
Bilderberg Kasteel Vaalsbroek

About the area

Kerkrade

In Kerkrade .You'll be within half a mile (1 km) of Gaia Zoo and 2 miles (3 km) of Continium with a stay here. SnowWorld Landgraaf and Mondo Verde are also within 3 miles (5 km).

What's nearby

  • Gaia Zoo - 3 min walk
  • Rolduc - 4 min drive
  • SnowWorld Landgraaf - 5 min drive
  • Mondo Verde - 5 min drive
  • Aachen Cathedral - 18 min drive

Getting around

  • Chevremont Station - 14 min walk
  • Maastricht (MST-Maastricht - Aachen) - 28 min drive

Restaurants

  • ‪Ristorante Giuseppe - ‬14 min walk
  • ‪Café Dé Wieëtsjaf - ‬13 min walk
  • Fletcher Hotel-Restaurant Kasteel Erenstein
  • ‪Acacia Restaurant - ‬15 min walk
  • ‪Grandcafé Jules - ‬13 min walk

About this property

Fletcher Hotel-Restaurant Kasteel Erenstein

4-star hotel near Gaia Zoo
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Fletcher Hotel-Restaurant Kasteel Erenstein. Free self parking is available.

This 4-star Kerkrade hotel is smoke free.

  • 45 guestrooms or units
  • Meeting rooms
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Fletcher Hotel-Restaurant Kasteel Erenstein offers 45 accommodations with hair dryers and portable fans. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available.

Languages

Dutch, English, German

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 18.50 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Bicycle rentals
  • Bike parking

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • TV

Bedroom

  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Portable fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

More

  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board (on request)
  • LED light bulbs
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 34.5 per night.
  • Cribs (infant beds) are available for EUR 10.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.95 per person, per night. This tax does not apply to children under 6 years of age.
  • Service fee: EUR 1.05 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18.50 per person
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 34.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts major credit cards, Visa, Mastercard, debit cards, and cash. This property uses solar energy, plus eco-friendly cleaning products.

Property is also known as

Erenstein
Fletcher Hotel-Restaurant Kasteel Erenstein
Fletcher Hotel-Restaurant Kasteel Erenstein Hotel
Fletcher Hotel-Restaurant Kasteel Erenstein Hotel Kerkrade
Fletcher Hotel-Restaurant Kasteel Erenstein Kerkrade
Fletcher Hotel-Restaurant Kasteel Erenstein Hotel
Fletcher Hotel-Restaurant Kasteel Erenstein Kerkrade
Fletcher Hotel-Restaurant Kasteel Erenstein Hotel Kerkrade

Fletcher Hotel-Restaurant Kasteel Erenstein Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 39 out of 197 reviews" "
Rating 8 - Good. 78 out of 197 reviews" "
Rating 6 - Okay. 53 out of 197 reviews" "
Rating 4 - Poor. 20 out of 197 reviews" "
Rating 2 - Terrible. 7 out of 197 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely building and history
Lovely historic building (not the castle shown in one of the photos!) and comfortable room and bar area downstairs. The beds are way too soft though!! Helpful friendly staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Diane, STOCKPORT

Travelled with family and small children
Room was cold on arrival but staff sorted it out immediately
Stayed 2 nights in Mar 2024

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is our recurring place of choice in Kerkrade, where i originally came from. easy walk into town and right of the autoway.
Stayed 6 nights in Jan 2024

2/10 Terrible

Peter

Stayed 1 night in Aug 2023

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Paola Constanza

Stayed 4 nights in Jul 2023

8/10 Good

MARIA, NOORD

Travelled with family
Liked: Cleanliness, staff & service
Very beautiful property, friendly staff. Clean spacious room, but room design a bit outdated.
Stayed 2 nights in May 2023

10/10 Excellent

Ireneusz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2023

8/10 Good

Monica

Liked: Staff & service, room comfort
My stay was alright but the bike I rented was broken and made me crash so o had to buy a new pair of pants they did not charge me for the rental I thought the room was ok it was old not renavated I was happy but I dropped a earring on hefloor and found a dog bone under the bed why would they put me in a room where animals stay I stayed in two difrent bookings a total of 4 nights But the staff was amazing But I would not stay here again or recommend it
Stayed 2 nights in Dec 2019

6/10 Okay

jacq

Travelled with family and small children
Liked: Cleanliness
It’s getting very tired and needs a revamp for the price you pay—it’s in an excellent location in a beautiful environment but there are better alternative options to choose from in the area.
Stayed 1 night in Oct 2019

10/10 Excellent

Katharina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
On arrival we were tired after a long journey. The receptionist really needed to go back to hotel school to learn how to welcome guests. She was cold and unhelpful. When we asked if we could eat something in the hotel restaurant, we were told “it’s full”.. we asked if she could check .... “no” was the one word answer from the kitchen . They couldn’t be arsed to serve us... so went out to find something in the town ... were virtuallly everything was closed at 20.30 hrs... not a good experience. The room was drab and in need of renovation. Clean enough apart from the stained carpets.. this hotel needs to get some more friendly and helpful staff.
Stayed 1 night in May 2019

8/10 Good

Roy

Liked: Cleanliness, staff & service, room comfort
Renovated farmhouse in valley with lakes.
I like the ambience of this hotel, which started as a wrecked old farmhouse but brought to life again as an interesting and attractive hotel with a countryside feel to it. The rooms are now getting a bit down at heel and could do with some update, but that has not stopped me coming back here on visits to the area because the other advantages of the hotel are so nice. Breakfast offers a good choice and is in the same building whilst evening meals are in the old castle building over the road. There is also a nice park with lakes you can walk around, which makes a good start to the day. Altogether pleasant.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Kasteel in the Clouds
Beautiful location but the rooms could use an overhaul. We were up on the 3rd floor (no lifts) which made trips out with my dog a bit of a challenge.
Stayed 3 nights in Sep 2018

8/10 Good

Jan, New York

Liked: Property conditions & facilities
Comfortable inn with beautiful surroundings. Rooms are a bit worn but comfortable and clean. Nice breakfast and cozy bar with a wide selection of Belgian beers.
Stayed 3 nights in Sep 2018

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Hotel was ok
The hotel was ok, never quite as you expect in the pictures. But the staff were friendly enough and the breakfast was good and varied. Room needed updating but had all we needed. Local area had a good restaurant Juliette and the bar in the hotel was buzzing, tho probably because of the people with us. It was a good base for where we wanted to go so it did for us.
Stayed 2 nights in Sep 2018

8/10 Good

Cathy, New York, New York

Liked: Staff & service
Disliked: Room comfort
Needs an update!!! Been a guest here for 30 years and it’s looking it’s age. Needs renovation
Stayed 3 nights in Aug 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location .
We were came down to breakfast just before cutoff time and it was disappointing for the price .
Stayed 1 night in Jul 2018

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attractive and characterful hotel
A modernized old building in a very nice semi-rural location, with evening restaurant across the lane in an attractive old castle. Meals in the restaurant are delicious although somewhat expensive. Breakfast is in the main hotel building and is very good. The semi-rural location offers a pleasant walk around lakes in the valley. Fairly convenient also for nearby Aachen as well as South Limburg Holland where it is actually located.
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Central to Kerkrade town centre
Ok hotel, bar open late which was good however seemed to lack in staff as had to wait. Breakfast was overpriced for what was on offer 16 euros pp. much better value in town centre. No air con in rooms but it is an old building. Should remove the fridges from the rooms as they do not put them on.
Stayed 3 nights in Jul 2017

10/10 Excellent

Bernie, Courtice Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had two great nights at Kasteel Erenstein.
Great service and a beautiful setting. I found it to be very relaxing.

8/10 Good

keith

Liked: Staff & service, property conditions & facilities, room comfort
excellent hotel
good hotel, great location

6/10 Okay

Robert E, Switzerland

Disliked: Property conditions & facilities
Nicely location but hotel interior needs an update
Hotel nicely located in quiet environment next to the zoo. Nice room size, but interior is outdated with old carpet and wall paper. Refrigerator in room but no safe. Bed was comfortable. Bathroom has been updated. Free wifi and parking. Good breakfast. Friendly staff. Fee for dog not mentioned on hotels.com and high at €15/night.

8/10 Good

Jonathan, Tenterden

Liked: Staff & service, room comfort
Great restaurant - nice location
Great staff - very attentive. Good location for travelling, activities for the kids for a weekend away.

6/10 Okay

Charles, Luxembourg

Liked: Staff & service
Disliked: Room comfort
Disappointing.
Don't be misled by the photo of the castle. The actual hotel is not in fact there, but situated a 2 minute drive away on the other side of the road, in another building completely. That was the first let-down. Plus points; friendly staff, great breakfast. Negative points; a very dark and tired looking room painted in a depressing green colour, cobwebs on the ceiling, ticking pipework any time the room above used the bathroom, lack of sound-proofing, and a strange smell in the corridor.