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Swissotel Clark Philippines

5.0 star property
5-star luxury hotel near Clark Freeport Zone

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Photo gallery for Swissotel Clark Philippines

Outdoor pool, open 6:30 AM to 10:00 PM, free cabanas, sun loungers
Reception
6 restaurants, breakfast, lunch, dinner served; Eastern European cuisine
Outdoor pool, open 6:30 AM to 10:00 PM, free cabanas, sun loungers
Swiss Prestige Suite, 1 King Bed | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Spa
  • Parking included

Explore the area

Map
Lot2a, lot2b,lot2e1 Manuel A., Roxas highway - Corner claro M. Recto, Mabalacat City, 2023
  • Clark Freeport Zone
    ‪1 min walk‬
  • Walking Street
    ‪9 min drive‬
  • SM City Clark
    ‪12 min drive‬
  • Angeles City (CRK-Clark Intl.)
    ‪14 min drive‬

Room options

View all photos for Swiss Prestige Suite, 1 King Bed

Reception

Swiss Prestige Suite, 1 King Bed

  • Sleeps 5
  • 1 King Bed

View all photos for Swiss, Room, 1 King Bed

Reception

Swiss, Room, 1 King Bed

  • Mountain view
  • 46 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

  • Mountain view
  • 39 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Swiss Vitality Suite with 1 King Bed

Reception

Swiss Vitality Suite with 1 King Bed

  • Sleeps 5
  • 1 King Bed

View all photos for Swiss Executive Grand Suite 1 King

Memory foam beds, minibar, in-room safe, desk

Swiss Executive Grand Suite 1 King

  • Sleeps 5
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Memory foam beds, minibar, in-room safe, desk

Premium Room, 1 King Bed

  • Mountain view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Swiss Executive Grand Suite, 2 Double Beds

Memory foam beds, minibar, in-room safe, desk

Swiss Executive Grand Suite, 2 Double Beds

  • Sleeps 5
  • 2 Double Beds

View all photos for Swiss, Grand Suite, 2 Double Beds

Reception

Swiss, Grand Suite, 2 Double Beds

  • Mountain view
  • 60 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Swiss, Grand Suite, 1 King Bed

Reception

Swiss, Grand Suite, 1 King Bed

  • Mountain view
  • 60 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Swiss, Executive Room, 1 King Bed

Memory foam beds, minibar, in-room safe, desk

Swiss, Executive Room, 1 King Bed

  • Mountain view
  • 46 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Swiss, Family Suite, Multiple Beds

Swiss, Family Suite, Multiple Beds

Swiss, Family Suite, Multiple Beds

  • Mountain view
  • 79 sq m
  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

About the area

Mabalacat City

Clark stay.A stay at this Clark hotel places you steps from Hann Casino Resort and within a 5-minute walk of Clark Freeport Zone. Nayong Pilipino and Royce Hotel and Casino are also within 2 miles (3 km).

What's nearby

  • Clark Freeport Zone - 1 min walk - 0.0 km
  • Aqua Planet - 4 min drive - 3.1 km
  • Deca Clark Wakeboard Pampanga - 8 min drive - 6.9 km
  • Walking Street - 9 min drive - 8.9 km
  • SM City Clark - 12 min drive - 9.2 km

Getting around

  • Clark Intl. Airport (CRK) - 14 min drive

Restaurants

  • ‪Q Lounge - ‬16 min walk
  • ‪Creekside Bar - ‬6 min walk
  • ‪Baker J Café - ‬4 min drive
  • ‪Fortune Hongkong Seafood Restaurant - ‬11 min walk
  • ‪Goji Kitchen + Bar - ‬5 min walk

About this property

Swissotel Clark Philippines

5-star luxury hotel near Clark Freeport Zone
Swissotel Clark Philippines offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center and 5 meeting rooms. A casino, a children's pool, and spa services are also featured at the luxury Swissotel Clark Philippines. Free self parking is available.

This 5-star Mabalacat City hotel is smoke free.

  • 372 guestrooms or units
  • 22 levels
  • 6 dining venues
  • 2 bars or lounges
  • Casino
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Swissotel Clark Philippines offers 372 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature memory foam mattresses. 55-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and hair dryers.

This Mabalacat City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Purovel Spa. The spa is open daily.

Languages

English, Filipino, German, Italian, Thai

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Property amenities

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Covered valet parking on site (PHP 150 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 2,180 for adults and PHP 1,090 for children
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Casino
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swissotel Clark Philippines

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 2180 for adults and PHP 1090 for children
  • Covered valet parking fee: PHP 150 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Swissotel Clark Philippines Hotel
Swissotel Clark Philippines Mabalacat City
Swissotel Clark Philippines Hotel Mabalacat City

Swissotel Clark Philippines Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 72 out of 100 reviews
Rating 8 - Good. 15 out of 100 reviews
Rating 6 - Okay. 7 out of 100 reviews
Rating 4 - Poor. 1 out of 100 reviews
Rating 2 - Terrible. 6 out of 100 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. The facility is very advance with technology. Everything in the room are remotely controlled. Excellent dining options with plenty of choices. All staff members are very respectful and provided excellent customer service. We will definitely come back and stay at this hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

JENNIFER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the pleasure of staying at the Swissotel for a week with my family of 10. The entrance of the hotel is very confusing when first arriving since it is located on the side of their mall, unless you enter through the main casino area, which is a farther walk to the main lobby area. Check in staff were polite and tried their best to accommodate our requests to keep our rooms close, despite the hotel being close to capacity for the holidays. Strangely, only 1 of the 3 rooms received fresh fruit. The other 2 rooms only had water During our stay, we were always greeted and seated promptly for our daily breakfast at MARKT restaurant. There was a wide selection and variety of food to choose from. The restaurant staff was kind and did their best to meet our requests however, several days our beverages were never delivered after ordering. The last hour of the breakfast buffet, many items were not replenished. Pool area was nice and clean. Food and drinks were served well. Shopping area could be improved with more variety in retail such as clothing and gift stores. Concierge staff are very nice to work with. Overall, my family and I will definitely be coming back to stay in this hotel for future visits. NOTE: I would AVOID eating at The DINE restaurant, which is NOT affiliated with Swissotel, located in their adjacent shopping area inside the side entrance to the hotel. Poor customer service and high prices - not worth it. Manager unapologetic with their own mistakes.
Stayed 7 nights in Dec 2024

10/10 Excellent

JENNIFER

Stayed 7 nights in Dec 2024

10/10 Excellent

Bradford Allen L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful girl
The hotel was beautiful, smells clean and inviting. There only downside is the far walk to Swissotel from the front entrance.
Stayed 1 night in Dec 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 1 night in Oct 2024

8/10 Good

Noe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

rowena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing love the pool side ❤️❤️❤️❤️ everything beautiful ❤️❤️❤️ fully recommended❤️❤️ thank you🥰
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an excellent hotel with amazing staff!
Stayed 8 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great eating options.
Stayed 9 nights in Jul 2024

10/10 Excellent

Kriscelda

Stayed 1 night in Aug 2024

2/10 Terrible

Charon

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Arthur, Clifton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Michelle Mendoza

Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great however Expedia advertised it as 2 King Beds which caused a chaotic time with check-in.
Stayed 1 night in Jun 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Juanito

Travelled with family
Liked: Cleanliness, amenities
Convenient breakfast buffet time plus excellent variety of foods. Just be more attentive in customers breakfast request or adjustments base on customers timeline.
Stayed 6 nights in May 2024

6/10 Okay

Joana Marie

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Cleanliness! Wonderful housekeeping staff. The guy on the pool area that handling towel is rude, I was trying to talk to him to get towels he kept insisting talking to my husband and ignoring me. He might thought I was one of the girls working in a you know what I mean. Tell your staff to not degrading people (women)that works to try to make a living for their family. I did not get his name. When we we're checking out we asked the receptionist if they can send someone to help us with our luggage we waited 30 minutes nobody shows up. That was disappointing. Kitchen staff was very nice and food is good.
Stayed 3 nights in May 2024

10/10 Excellent

Jolene Anne

Stayed 1 night in Apr 2024

10/10 Excellent

Matthew

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this Property!
Stayed 1 night in Apr 2024

6/10 Okay

Maritess, Riverview

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
1) Over all excellency with warm welcome worker’s and services Is Mr.Eduardo Tensioso I believe,I think he handle the buffet breakfast area, Mr. Eduardo manages the quality of food and services towards the guests absolutely perfect as we ask for. 2) The casino is smoke free but the employees are not warm welcome people. 3). The front desk or lobby not really warm welcome SO SO My concern is I thought this is a 5 star hotel. I was not expecting tons of kids running around screaming, loud and jumping everywhere in front of the lobby, elevator and hallway. Also, I don’t know how it works but one room can have 10 or 15 people checking in one room. Seems like all the neighborhood comes into one room. Room services are very fast delivering coffee whatever I asked for. 4)Room quality not as really what I expect after a day of stay , I observe the ceiling of the shower is a kind unprofessional constructed, cheap toilet and the sink drainage is poor Outdoor building glass is tons of spiderwebs dirt, and not as shining glass also paint drip on the glass, unfortunately, we are by the mountain view, but because of the glasses are cloudy not as clear to see the mountain. Whoever managing the floor in this building needs to do his job. Greatly appreciate the Mr. Ed he takes care and do his job Sincerely yours, Mr. and Mrs. Trosper from Tampa, Florida, USA
Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean property. Staff very helpful and friendly. Spent a lot of time @ the 5th floor pool area. Great to relax and get some sun.
Stayed 4 nights in Mar 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Professional staff. Awesome breakfast. Probably the fasted elevator I’ve ever been in. Very happy with this stay. Will stay again when I visit Clark again.
Stayed 4 nights in Mar 2024

6/10 Okay

Amer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024