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Crowne Plaza Macau, an IHG Hotel

5.0 star property
5-star luxury hotel perfect for exploring Macau

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Macau, an IHG Hotel

Exterior
Premium bedding, minibar, in-room safe, desk
Exterior
Exterior
Indoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Gym
  • Breakfast available
  • Room service

Explore the area

Map
The Residencia, Tower 7, Rua da Perola Oriental, Macau, 046707
  • Gongbei Port
    11 min walk
  • Portas do Cerco
    16 min walk
  • Macau Ferry Terminal
    2 min drive
  • Macau (MFM-Macau Intl.)
    9 min drive

Room options

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Smoking, Sea View

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Double Beds, Smoking, Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Sea View

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Sea View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Sea View

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Double Beds, Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, Smoking

Premium bedding, minibar, in-room safe, desk

Standard Room, Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Club Lounge Access (High Floor)

Premium bedding, minibar, in-room safe, desk

Standard Room, Club Lounge Access (High Floor)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Club Lounge Access (High Floor)

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Double Beds, Club Lounge Access (High Floor)

  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Smoking, Sea View

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Smoking, Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Smoking, Sea View

Premium bedding, minibar, in-room safe, desk

Premium Room, Smoking, Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 2 Double Beds, Smoking

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, Sea View

Premium bedding, minibar, in-room safe, desk

Premium Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Smoking

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Double Beds, Smoking

  • Sleeps 3
  • 2 Double Beds

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About the area

Macau

Seaside stay .Within a 15-minute walk of the hotel, you'll find Iao Hon Market Complex and Gongbei Port. Portas do Cerco and Red Market are also within 2 miles (3 km).

What's nearby

  • Macau Ferry Terminal - 2 min drive
  • Macau Fisherman's Wharf - 3 min drive
  • Ruins of St. Paul's Cathedral - 4 min drive
  • Senado Square - 4 min drive
  • Lisboa Casino - 4 min drive

Getting around

  • Zhuhai Station - 19 min walk
  • Macau Intl. Airport (MFM) - 9 min drive

Restaurants

  • ‪文記豬扒麵 - ‬14 min walk
  • ‪林記燒烤 - ‬7 min walk
  • ‪師傅仔美食 - ‬8 min walk
  • ‪公主面馆 - ‬7 min walk
  • ‪榮記 - ‬13 min walk

About this property

Crowne Plaza Macau, an IHG Hotel

5-star luxury hotel perfect for exploring Macau
Crowne Plaza Macau, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 11840 square feet (1100 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Crowne Plaza Macau, an IHG Hotel. Parking is available for a fee.

This 5-star Macau hotel is smoke free.

  • 208 guestrooms or units
  • 17 levels
  • 2 dining venues
  • Meeting rooms
  • 11840 sq ft of conference space
  • 1100 sq m of conference space
  • Built in 2015
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Crowne Plaza Macau, an IHG Hotel offers 208 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Macau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (MOP 480 per day)
  • Valet parking on site (MOP 490 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MOP 98-128 for adults and MOP 58-98 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 48-inch LED TV
  • Pay movies
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
All guests are required to present a green Macau Health Code at check-in.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Macau, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MOP 350.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MOP 98 to 128 for adults, and MOP 58 to 98 for children
  • Self parking fee: MOP 480 per day
  • Valet parking fee: MOP 490 per day
  • Rollaway bed fee: MOP 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Macau Hotel
Crowne Plaza Macau
Crowne Plaza Macau
Crowne Plaza Macau, An Ihg
Crowne Plaza Macau, an IHG Hotel Hotel
Crowne Plaza Macau, an IHG Hotel Macau
Crowne Plaza Macau, an IHG Hotel Hotel Macau

Crowne Plaza Macau, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 498 out of 1000 reviews" "
Rating 8 - Good. 386 out of 1000 reviews" "
Rating 6 - Okay. 69 out of 1000 reviews" "
Rating 4 - Poor. 25 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the cleaniness and the view from the rooms. Took too long for ordering a taxi. Hope there's Uber or Lyft running here. *Love the quality of services from all staff levels. *Hope the hotel shuttle goes to the Macau airport.
Stayed 12 nights in Sep 2024

10/10 Excellent

Hlumile

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOOVED EVERYTHING
Stayed 2 nights in Aug 2024

10/10 Excellent

Rickey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotel we stayed in. The room is well equipped and super cozy. Closet even had a flash light and an umbrella. Very modern and thoughtful design overall. Besides the bed being a bit smaller than a typical queen size, this is the best hotel I ever stayed in. Highly recommend!
Stayed 4 nights in Jul 2024

10/10 Excellent

Ricky, BELLEVUE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 2 nights in Aug 2024

8/10 Good

yuen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a quiet area, still convenient with many restaurants close by. Beds are small, 2 single beds for 4 people was too optimistic even we are skinny.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hiu

Stayed 1 night in Jul 2024

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 1 night in May 2024

2/10 Terrible

JIAYING, WOODSIDE

Disliked: Cleanliness
Stayed 1 night in Jul 2024

2/10 Terrible

JIAYING, WOODSIDE

Stayed 1 night in Jul 2024

10/10 Excellent

Winston, Santa Clara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property. A little walk to the bus stop and taxi wait time was not as great. Food options was also okay. The propery was in excellent condition with large rooms. Beds are extra big as well as the bathroom. The view is also great. Swimming pool was on smaller side and water a little cold.
Stayed 1 night in Jul 2024

10/10 Excellent

Kemal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the staff of this hotel. When we checked in, we told the front desk staff, Kevin Yang, that we have three people. He suggests a room with a sofa bed to us. However, Kevin noticed that there is a strong cigarette smelt in the room. It seems that previous hotel guest may have smoke in the room despite it is a non-smoking room. He immediately assign us to another one. The room is great. The staffs are helpful and very friendly. Even though I stayed in the hotel for only one night, the front desk staff like, Kevin, recognized me and remembered what I have asked him the previous night. The only suggestion I have for this hotel is that I think they should consider provide shuttle service to the HK-Zhuhai-Macau bridge port. It is very closed to the hotel. The hotel already have shuttle to the ferry station but it would be great if the shuttle also goto the HKZM port.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Jun 2024

10/10 Excellent

Alwal, VENICE

Travelled with family and small children
Liked: Amenities
Great
Stayed 1 night in Jun 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Shio Luan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to stay
Stayed 4 nights in Jun 2024

2/10 Terrible

amit

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You cannot trust this hotel. Vera very high chances of Theft of your money and your valuable items. After comply they simply deny
Stayed 1 night in May 2024

4/10 Poor

Angelene

Disliked: Cleanliness, staff & service, property conditions & facilities
Inconvenient location and nothing around there. Check.in was difficult and I need to use an hour to resolve the issues.
Stayed 2 nights in May 2024

10/10 Excellent

Begem

Stayed 1 night in May 2024

10/10 Excellent

Abhinesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff
Very helpful staff at Reception/Concierge provided useful advise to use the hotel's free shuttle to Macau Ferry Terminal where there are also many free shuttles services to hotels which are in the city and within walking distance of St Paul's Ruins and also to the other landmark hotels. Saved us a lot of taxi fares.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights stay
The room is spacious and comfort. The staff is helpful and friendly. There are restaurants and supermarkets nearby.
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We Were upgraded for free to a suite room and my family enjoy the spacious room. Buffet breakfast is good, we also enjoyed the indoor pool. We had a good night stay. Location is very peaceful, away from the noise of the city but you can easily travel around via public buses or taxi.
Stayed 1 night in Mar 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast buffet.
Stayed 1 night in Mar 2024

10/10 Excellent

DOUGLAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, very clean, spacious room. Staff was very helpful to this English speaker.
Stayed 1 night in Feb 2024