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Mandarin Oriental, Macau

5.0 star property
5-star luxury hotel near Guan Yin Statue Waterfront Park, connected to a shopping center

Choose dates to view prices

Photo gallery for Mandarin Oriental, Macau

Separate tub and shower, eco-friendly toiletries, hair dryer, bathrobes
Outdoor pool, open 8:00 AM to 7:00 PM, sun loungers
Exterior
Arcade
Panoramic Suite, 1 King Bed

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Gym

Explore the area

Map
Avenida Dr Sun Yat Sen, NAPE, Macau
  • Lisboa Casino
    ‪11 min walk‬
  • Senado Square
    ‪19 min walk‬
  • Ruins of St. Paul's Cathedral
    ‪4 min drive‬
  • Macau (MFM-Macau Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed (Waterfront)

Suite, 1 King Bed (Waterfront)

Suite, 1 King Bed (Waterfront)

  • Partial lake view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mandarin Premier View)

View from property

Room, 1 King Bed (Mandarin Premier View)

  • Partial lake view
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Premier View)

View from property

Room, 1 King Bed (Premier View)

  • Partial lake view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite, 1 King Bed (Tower)

Panoramic Suite, 1 King Bed (Tower)

Panoramic Suite, 1 King Bed (Tower)

  • Partial lake view
  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Waterfront Tower)

Suite, 1 King Bed (Waterfront Tower)

Suite, 1 King Bed (Waterfront Tower)

  • Partial lake view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • Partial lake view
  • 91 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View

  • City view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite, 1 King Bed

Panoramic Suite, 1 King Bed

Panoramic Suite, 1 King Bed

  • Partial lake view
  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Lake View

Deluxe Twin Room, Lake View | Exterior

Deluxe Twin Room, Lake View

  • Lake view
  • 43 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Twin Room, Bay View

Deluxe Twin Room, Bay View

Deluxe Twin Room, Bay View

  • City view
  • 43 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed (Tower)

Deluxe Suite, 1 King Bed (Tower) | Living area

Deluxe Suite, 1 King Bed (Tower)

  • Partial lake view
  • 91 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

Deluxe Room, 1 King Bed, Lake View | Exterior

Deluxe Room, 1 King Bed, Lake View

  • Lake view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Tower View)

Deluxe Room, 1 King Bed (Tower View)

Deluxe Room, 1 King Bed (Tower View)

  • Lake view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | City view

Deluxe Room, 1 King Bed, City View

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Macau

Seaside stay .Within a 15-minute walk of the hotel, you'll find Guan Yin Statue Waterfront Park and Macau Museum of Art. Macau Science Center is 0.8 mi (1.3 km) away.

What's nearby

  • Lisboa Casino - 11 min walk - 1.0 km
  • Macau Tower - 16 min walk - 1.4 km
  • Macau Fisherman's Wharf - 18 min walk - 1.5 km
  • Senado Square - 19 min walk - 1.6 km
  • Ruins of St. Paul's Cathedral - 4 min drive - 3.3 km

Getting around

  • Barra Station - 6 min drive
  • Zhuhai Station - 12 min drive
  • Macau Intl. Airport (MFM) - 14 min drive

Restaurants

  • ‪Cafe Encore 咖啡廷 - ‬8 min walk
  • ‪聯邦大酒樓 Federal Restaurant - ‬16 min walk
  • ‪四五六上海菜館 Restaurant 456 - ‬12 min walk
  • ‪8餐廳 The Eight - ‬14 min walk
  • ‪Café Esplanada 咖啡苑 - ‬7 min walk

About this property

Mandarin Oriental, Macau

5-star luxury hotel near Guan Yin Statue Waterfront Park, connected to a shopping center
Mandarin Oriental, Macau offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Business amenities include a business center and meeting rooms. A children's pool, a sauna, and spa services are also featured at the luxury Mandarin Oriental, Macau. A shuttle from the airport to the hotel (available on request) is available for a fee.

Smoking is allowed in designated areas at this 5-star Macau hotel.

  • 1 building
  • 213 guestrooms or units
  • 23 levels
  • Meeting rooms
  • Built in 2010
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Mandarin Oriental, Macau offers 213 air-conditioned accommodations with DVD players and minibars. Beds feature down comforters and premium bedding. 42-inch plasma televisions come with cable channels and pay movies.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The Spa has 8 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. Guests under 18 years old are not allowed in the spa.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Similar properties

Exterior

St. Regis Macao

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.8 out of 5, Exceptional, 916 reviews
The price is CA $182
CA $209 total
includes taxes & fees
Apr 22 - Apr 23
St. Regis Macao

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Airport pick-up shuttle (surcharge) from 9:00 AM to 9:00 PM on request
  • Free ferry terminal shuttle

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MOP 298 for adults and MOP 149 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch HDTV with cable channels
  • DVD player
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 17 2025 to March 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Oriental, Macau

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MOP 690.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MOP 298 for adults and MOP 149 for children
  • Airport shuttle fee: MOP 350 per vehicle (maximum occupancy 6)
  • Rollaway bed fee: MOP 690.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Mandarin Oriental Hotel Macau
Mandarin Oriental Macau
Mandarin Oriental Macau Hotel
Mandarin Oriental, Macau Hotel
Mandarin Oriental, Macau Macau
Mandarin Oriental, Macau Hotel Macau

Mandarin Oriental, Macau Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 260 out of 337 reviews
Rating 8 - Good. 64 out of 337 reviews
Rating 6 - Okay. 8 out of 337 reviews
Rating 4 - Poor. 5 out of 337 reviews
Rating 2 - Terrible. 0 out of 337 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

michael, Bondi Junction

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Ho Chee

Liked: Cleanliness, staff & service, property conditions & facilities
Title: Exceptional Service from Shea – A Truly Memorable Stay I had the pleasure of staying at Mandarin Oriental (Macau) recently, and I want to highlight the exceptional service I received from one of the staff members, Shea. During my stay, I encountered an issue with my ferry booking through an app, and I wasn't able to receive a confirmation email. I was quite stressed, but Shea immediately stepped in to help. Not only did she assist with sorting out my booking, but she also went above and beyond by accompanying me to the harbour. There, she spoke with the receptionist when they were unwilling to issue a physical ticket, as I couldn’t access my boarding pass. Shea’s dedication and kindness were truly remarkable, and she ensured I could travel without further stress. Thanks to her efforts, my experience in Macau was made so much easier and more enjoyable. I highly recommend staying at Mandarin Oriental (Macau)—the hospitality here is top-notch, and the staff is incredibly caring. If I ever return to Macau, I will definitely stay at this hotel again. Thank you, Shea, and the entire team at [Hotel Name], for such a wonderful experience!
Stayed 3 nights in Dec 2024

10/10 Excellent

Chee Kong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
very personalized service Including red wine in the room Different channels AirPlay on TV Sea View overlooking the Macau Tower And Fireworks The Best Hotel in Macau!
Stayed 3 nights in Dec 2024

8/10 Good

Tsz Kwan Phoebe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delayed checkin weak air condition upon arrival Polite staffs great view
Stayed 1 night in Oct 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Wing John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MO Macau is our go-to hotel and we stay there every year. It’s quiet, intimate, and relaxing. It feels distinctively different from any other hotel in Macau. Staff is very friendly and considerate. They even know your name, which shows the depth of their hospitality. We highly recommend the place.
Stayed 3 nights in Jul 2024

10/10 Excellent

hyun

Stayed 2 nights in Jul 2024

10/10 Excellent

ZHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Neville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

SAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True 5 star hotel and easily the best hotel I’ve stayed at in the world. (I’ve stayed at a lot of 5 star places). The rooms are exceptional and spacious. Very close to the MGM and the bar is great for a late evening night cap. Highly recommend.
Stayed 1 night in Jun 2024

10/10 Excellent

Janice, Beechhurst

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Hok Yin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good. The wooden fixtures look a bit old. Consider more sports channels, say premier leagues football on the weekends.
Stayed 1 night in Dec 2023

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quite
Stayed 4 nights in Nov 2023

10/10 Excellent

Patrick

Travelled with family
Liked: Amenities
Room was spacious and staff was very responsive
Stayed 3 nights in Aug 2023

10/10 Excellent

Angie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel very much. The staff are really nice and helpful. The most impressive is that it's an environmental friendly hotel. They try to consume less plastics, eg. the bamboo-made tooth brush and paper-form tooth paste. it's a fantastic hotel. I definitely will visit again.
Stayed 1 night in Aug 2023

10/10 Excellent

Jebin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was great. Very happy.
Stayed 3 nights in Aug 2023

10/10 Excellent

Kathleen, Spring

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the Mandarin Oriental! The property is a quiet oasis with easy access to neighboring casino resorts and upscale shopping. We didn't want to stay among crowds or chaos - the Mandarin was perfect. We ventured out but knew we could return to a calm and relaxing atmosphere. The hotel staff is wonderful - service is top notch. Additionally, the location is an easy walk to the Ruins of St Paul and the interesting neighborhood around that area.
Stayed 3 nights in Jun 2023

10/10 Excellent

Tommy

Stayed 1 night in Jun 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfectly fine except for hiring insurance that I didn't want and it said $25 and you charged me $85 even though I sent an email to cancel I see a wrong charge from the buyer like theft
Stayed 3 nights in Jun 2023

10/10 Excellent

Ka Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect experience
Excellent service from front desk, housekeeping, pool and even technician. The rooms are clean and comfy. Will definitely stay here again.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with FANTASTIC service.
Stayed 2 nights in Oct 2019