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DoubleTree by Hilton Madison East

4.0 star property
Hotel near East Towne Mall in Madison

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Photo gallery for DoubleTree by Hilton Madison East

Reception
Indoor pool, open 6:00 AM to 11:00 PM, sun loungers
Lobby
Breakfast and dinner served, American cuisine
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
4402 E Washington Ave, Madison, WI, 53704
  • East Towne Mall
    ‪5 min walk‬
  • Madison Area Technical College
    ‪3 min drive‬
  • American Center
    ‪5 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible, Bathtub (Mobility)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Corner

Studio Suite, 1 King Bed, Corner

Studio Suite, 1 King Bed, Corner

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility)

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility)

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible (Hearing)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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Bar (on property)

DoubleTree by Hilton Madison Downtown

Downtown Madison
  • Free airport shuttle
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, 1,003 reviews
The price is CA $182
CA $210 total
includes taxes & fees
Apr 20 - Apr 21
DoubleTree by Hilton Madison Downtown

About the area

Madison

Close to airport.You'll be within half a mile (1 km) of East Towne Mall and 2 miles (3 km) of American Center with a stay here. Also, Madison Area Technical College is within 2 miles (3 km) and Olbrich Botanical Gardens is within 6 miles (10 km).

What's nearby

  • East Towne Mall - 5 min walk - 0.5 km
  • Madison Area Technical College - 3 min drive - 2.8 km
  • American Center - 5 min drive - 5.9 km
  • Barrymore Theatre - 7 min drive - 5.8 km
  • University of Wisconsin-Madison - 13 min drive - 10.2 km

Getting around

  • Madison Station - 20 min drive
  • Dane County Regional Airport (MSN) - 11 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Culver's - ‬5 min walk
  • ‪Portillo's Madison, Wisconsin - East Towne - ‬5 min walk
  • ‪Taco Bell - ‬4 min walk

About this property

DoubleTree by Hilton Madison East

Hotel near East Towne Mall in Madison
DoubleTree by Hilton Madison East offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 12 meeting rooms. Event space at this hotel measures 9606 square feet (892 square meters) and includes a conference center. The business-friendly DoubleTree by Hilton Madison East also features multilingual staff, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available. A complete renovation of DoubleTree by Hilton Madison East was completed in November 2020.

This Madison hotel is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 6 levels
  • 9606 sq ft of conference space
  • 892 sq m of conference space
  • Built in 1987
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Madison East offers 226 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Moxy Madison Downtown

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 195 reviews
The price is CA $161
CA $186 total
includes taxes & fees
Apr 20 - Apr 21
Moxy Madison Downtown

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15.95 for adults and USD 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.95 for adults and USD 7.95 for children
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses a grey water recycling system.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Madison
Crowne Plaza Madison
Madison Crowne Plaza
Crowne Plaza Hotel Madison
Doubletree By Hilton Madison
DoubleTree by Hilton Madison East Hotel
DoubleTree by Hilton Madison East Madison
DoubleTree by Hilton Madison East Hotel Madison

DoubleTree by Hilton Madison East Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 701 out of 908 reviews
Rating 8 - Good. 145 out of 908 reviews
Rating 6 - Okay. 30 out of 908 reviews
Rating 4 - Poor. 19 out of 908 reviews
Rating 2 - Terrible. 13 out of 908 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

MICHAEL, Mindoro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk people were outstanding Best in class
Stayed 1 night in Mar 2025

10/10 Excellent

arvind

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
quiet. great stay.
Stayed 1 night in Jan 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, rooms were nice, however, our wedding group gathered at the bar but were told cash was not accepted. Older gentlemen like my dad, doesn't do credit cards so it precluded him from "buying a round". I feel a nicer hotel such as this should accept an array of forms of payment, but most essentially, cash. : )

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Friendly, Easy, Comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Edith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff exceptional.
Stayed 9 nights in Dec 2024

10/10 Excellent

Paul

Stayed 3 nights in Dec 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone we came in contact with at the hotel was super friendly and helpful during our stay
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Stayed 1 night in Dec 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Samuel

Stayed 2 nights in Nov 2024

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the road way, yet still quiet quiet and close to interstate
Stayed 2 nights in Dec 2024

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
The stay was excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to get to from the airport. Star we’re all very friendly. Would definitely stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Bryan

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Susan, Eau Claire

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

John, Anaheim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were modern and spotless. The staff was very open and friendly. The bar/restaurant had unbelievable food and specials. The staff of both the bar restaurant and the morning restaurant were impeccable. Food delivery was extremely fast. Thank you!
Stayed 1 night in Dec 2024

10/10 Excellent

Amandeep, Green Bay

Great service
Stayed 1 night in Aug 2024

10/10 Excellent

Paramjyot

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Shari

Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Stayed 1 night in Nov 2024

10/10 Excellent

Angela, Detroit Lakes

Liked: Cleanliness, staff & service, property conditions & facilities
Great bartender!
Stayed 2 nights in Nov 2024

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Black staff guy with glasses and Dreads very dry at the front desk He's definitely not a people person need to work on his personality normally i don't do reviews but when see me take the time to do a reviews this is my honest opinion thank you
Stayed 1 night in Nov 2024

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Pawit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are shopping malls nearby, and it's walkable. Also, the hotel's amenities are clean. I'm looking forward to being back next time.
Stayed 1 night in Nov 2024