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Holiday Inn Madison at The American Center by IHG

3.0 star property
3-star hotel near East Towne Mall

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Photo gallery for Holiday Inn Madison at The American Center by IHG

Property amenity
Exterior
Exterior
Indoor pool
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
5109 W Terrace Dr, Madison, WI, 53718
  • American Center
    ‪1 min walk‬
  • East Towne Mall
    ‪4 min drive‬
  • Madison Area Technical College
    ‪7 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Top Floor)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Top Floor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Top Floor)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Top Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

La Quinta Inn & Suites by Wyndham Madison American Center

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.0 out of 5, Very good, (1140)
The price is CA $101
per night
CA $117 total
includes taxes & fees
18 Mar - 19 Mar
La Quinta Inn & Suites by Wyndham Madison American Center

About the area

Madison

In Madison .A stay at this hotel places you within half a mile (1 km) of American Center and 3 miles (5 km) of Token Creek Park. East Towne Mall and Token Creek Park Dog Park are also within 3 miles (5 km).

What's nearby

  • American Center - 1 min walk - 0.0 km
  • East Towne Mall - 4 min drive - 4.0 km
  • Madison Area Technical College - 7 min drive - 6.8 km
  • Barrymore Theatre - 11 min drive - 9.8 km
  • University of Wisconsin-Madison - 17 min drive - 14.2 km

Getting around

  • Madison Station - 25 min drive
  • Dane County Regional Airport (MSN) - 16 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Culver's - ‬5 min drive
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Portillo's Madison, Wisconsin - East Towne - ‬5 min drive

About this property

Holiday Inn Madison at The American Center by IHG

3-star hotel near East Towne Mall
Holiday Inn Madison at The American Center by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 2460 square feet (221 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Madison at The American Center by IHG. A roundtrip airport shuttle is free (available on request). Free self parking is available.

  • 1 building
  • 138 guestrooms or units
  • 5 levels
  • 2460 sq ft of conference space
  • 221 sq m of conference space
  • Built in 2007
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Madison at The American Center by IHG offers 138 air-conditioned accommodations with MP3 docking stations and safes. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Free roundtrip airport shuttle from 6:00 AM - 11:00 PM
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–9:30 AM: USD 10.00-20.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • MP3 dock
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10.00 to 20.00 per person
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Madison American Center
Holiday Inn Madison American Center
Holiday Inn Madison At The American Hotel Madison
Madison Holiday Inn
Holiday Inn Madison American Center Hotel
Holiday Inn American Center Hotel
Holiday Inn American Center
Holiday Inn Madison at The American Center
Holiday Inn Madison at The American Center by IHG Hotel
Holiday Inn Madison at The American Center an IHG Hotel

Holiday Inn Madison at The American Center by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 311 out of 569 reviews
Rating 8 - Good. 185 out of 569 reviews
Rating 6 - Okay. 44 out of 569 reviews
Rating 4 - Poor. 15 out of 569 reviews
Rating 2 - Terrible. 14 out of 569 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Nicholas

Stayed 1 night in Jan 2025

4/10 Poor

Holly, South Beloit

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities
The entryway looked beautiful but other than that, the lady at the desk with purple hair made us wait an insanely long time as she talked on the phone (when we checked in). The room had a chair with a big rip and the toilet seat was all discolored and yellow. I have serious concerns about sanitation and lack of cleanliness there. Also, there was no way to close the curtains so you get a big light show at night.
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Linda, Oconomowoc

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good value for the money
Stayed 1 night in Nov 2024

10/10 Excellent

Alec

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service was superb. Shuttle service was the best we've ever used.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kylee

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a delightful and peaceful gem - so quiet, comfortable, and clean. Grateful to the kind collective of folks who made a stressful reason to stay less stressful :)
Stayed 3 nights in Nov 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jenny

Stayed 1 night in Nov 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spendy breakfast
The carpet in the hall was very worn and in need of replacement. The room itself was good. Disappointed that we have to buy breakfast at $14 a person.
Stayed 1 night in Nov 2024

10/10 Excellent

Mallory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property for the price. Clean and no issues during our stay.
Stayed 5 nights in Nov 2024

10/10 Excellent

Jennifer S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and quiet. Nice hot breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Todd, avella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice modern hotel. Place is very clean. Not much to do there without a car, but it was exactly as expected. Easy access from highway. Restaurants and shopping within driving distance. Quiet location. I would stay there again.
Stayed 2 nights in Oct 2024

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Shuttle service was very inconvenient. Times of shuttle operation were very restricted and not offered when needed.
Stayed 2 nights in Aug 2024

10/10 Excellent

CODY

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice property. Bar and restaurant on premises so very convenient.
Stayed 1 night in Aug 2024

6/10 Okay

Jemila

Liked: Staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. Our room was not cleaned one day for no explicable reason. The restaurant has very limited breakfast hours. Neither the restaurant nor desk will make change.
Stayed 4 nights in Oct 2024

2/10 Terrible

Stan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here.
This place is worn out and STILL charging full price. Lobby and restaurant look good but, elevators. hall carpet, showers all need remodeling. Avoid this place until they do the work.
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although on the eastern edge of the area, this is a very nice hotel if you have business nearby or prefer to stay away from the city itself. No free breakfast but a short drive from your typical suburban options. It's also on I-90 and near the airport.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!!!
Wonderful stay…was during a Wisconsin football weekend. Our floor was extremely quiet. The breakfast we had was wonderful.Kudos to the cook. It was not your typical buffet…it was like actually being in a restaurant. This hotel is wonderful…and close to our exit to get on back on the highway. We will be back!
Stayed 2 nights in Oct 2024

10/10 Excellent

Rebekah

Stayed 1 night in Oct 2024

6/10 Okay

David

Liked: Property conditions & facilities
Room was modern and large. However, cleaning staff did not clean the room daily. That's not good! Also, for the price I paid I expected to have a microwave in the room, and there was no microwave. Lastly, the pillows were hard.
Stayed 2 nights in Oct 2024

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, rooms, and breakfast! Very large and clean rooms. Would have liked a microwave, but did not ask.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
enjoyed the bar
Stayed 1 night in Sep 2024