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Arc House Madrid

1.0 star property
Hotel near Puerta del Sol, connected to a rail/subway station in Madrid

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arc House Madrid

Exterior
Interior
Fridge, microwave
Free WiFi, bed sheets
Free WiFi, bed sheets

Reviews

7.2 out of 10

Good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
CALLE DE LA VICTORIA 2, Madrid, Madrid, 28002
  • Puerta del Sol
    1 min walk
  • La Pulpería de Victoria
    1 min walk
  • Sol Station
    2 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    21 min drive

Room options

View all photos for One bed in a Mix Shared Dormitory for 4 people

One bed in a Mix Shared Dormitory for 4 people

One bed in a Mix Shared Dormitory for 4 people

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for One bed in a Mix Shared Dormitory for 8 people

Free WiFi, bed sheets

One bed in a Mix Shared Dormitory for 8 people

  • Sleeps 1
  • 1 Twin Bunk Bed

Basic Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for One bed in a Mix Shared Dormitory for maximum 10 people

Free WiFi, bed sheets

One bed in a Mix Shared Dormitory for maximum 10 people

  • Sleeps 1
  • 1 Twin Bunk Bed

Double Room, Shared Bathroom

  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for One bed in a Mix Shared Dormitory 12 people

Free WiFi, bed sheets

One bed in a Mix Shared Dormitory 12 people

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for One bed in a Mix Shared Dormitory for 6 people

Free WiFi, bed sheets

One bed in a Mix Shared Dormitory for 6 people

  • Sleeps 1
  • 1 Twin Bunk Bed

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for One bed in a Female Shared Dormitory for 8 people

Free WiFi, bed sheets

One bed in a Female Shared Dormitory for 8 people

  • Sleeps 1
  • 1 Twin Bunk Bed

Similar properties

Private kitchen

Far Home Atocha

Free WiFi
Air conditioning
Breakfast available
Laundry
4.5 out of 5, Wonderful, (465)
The price is CA $119
per night
CA $131 total
includes taxes & fees
9 Jan - 10 Jan
Far Home Atocha

About the area

Madrid

Heart of Madrid.A stay at this Madrid Centro hotel places you steps from Puerta del Sol and within a 10-minute walk of Gran Via. Also, Plaza Mayor is within half a mile (1 km) and Prado Museum is within 2 miles (3 km).

What's nearby

  • Puerta del Sol - 1 min walk
  • Gran Via - 7 min walk
  • Plaza Mayor - 8 min walk
  • Prado Museum - 13 min walk
  • Royal Palace of Madrid - 13 min walk

Getting around

  • Sol Station - 2 min walk
  • Madrid Recoletos Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

  • ‪Museo del Jamón - ‬1 min walk
  • ‪La Carmela - ‬1 min walk
  • ‪Lhardy - ‬1 min walk
  • ‪Cafe & Tapas - ‬1 min walk
  • ‪La Catedral - ‬1 min walk

About this property

Arc House Madrid

Hotel near Puerta del Sol, connected to a rail/subway station in Madrid
As a guest of Arc House Madrid , you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Arc House Madrid also features concierge services, express check-out, and a communal living room.

This Madrid hotel is smoke free.

  • 23 guestrooms or units
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Lockers available
Arc House Madrid offers 23 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access. Guests have access to shared bathrooms. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • 1 stairs to reach property
  • Well-lit path to entrance

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • 3 bathrooms
  • Hair dryer (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: EUR 10 for check-in between 10:00 PM and 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 2
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 AM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: EUR 10 for check-in between 10:00 PM and 6:00 AM
  • Late check-out fee: EUR 2 (subject to availability)
  • Towels fee: EUR 3 per person, per stay (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and mobile payments. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't allowed at Arc House Madrid .
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arc House Madrid Hotel
Arc House Madrid Madrid
Arc House Madrid Hotel Madrid

Arc House Madrid Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 29 out of 67 reviews" "
Rating 8 - Good. 13 out of 67 reviews" "
Rating 6 - Okay. 5 out of 67 reviews" "
Rating 4 - Poor. 5 out of 67 reviews" "
Rating 2 - Terrible. 15 out of 67 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Gabriel

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property never allowed me to stay they would not open the door worst experience ever
Stayed 2 nights in Aug 2024

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy and really bad customer/front desk service
Stayed 1 night in May 2024

10/10 Excellent

Ivan A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Fabiola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, solo deberían tener opciones de habitaciones privadas con baño.
Stayed 1 night in May 2024

2/10 Terrible

Zane

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
First off there is NOT A/C in the rooms so having 12 people in a room during 30 degree heat was brutal and what added salt to the wound is that the only source of comfort provided was a wool blanket, as if that would be of use. The mattress is about 2 inches thick and you can feel the metal bars press on your spine as you lay down. Whats worse in the metal bars making the bunk bed are so cheap that when the person on the top or bottom bunk so much as readjusts their sleeping position, it shakes the whole bed. I understand hostel aren’t meant to be luxurious by any sort, but I would describe this experience something closer to psychological torture than a place to stay. At about 5am I gave up on trying to sleep and hung out in the common space until things in the area began to open. The couch was more comfortable than the bed. Would have rather slept on that. The staff was friendly and helpful though.
Stayed 1 night in May 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Chelsea

Stayed 1 night in Jan 2024

2/10 Terrible

Ricardo

Stayed 7 nights in Feb 2024

10/10 Excellent

Eugenio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Luis Eduardo

Stayed 1 night in Oct 2023

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to check in late but the staff made it super easy for me and were very friendly and welcoming
Stayed 1 night in Aug 2023

8/10 Good

Kaila

Liked: Cleanliness, property conditions & facilities
Good hostel experience, unfortunately the other guests in the room were a little obnoxious. . .
Stayed 3 nights in Jun 2023

2/10 Terrible

Mónica Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fatal todo
Nefasta no dejaron quedar a mi hijo por que la reserva la había hecho yo con mi tarjeta , una auténtica vergüenza. No se donde está escrito que uno no pueda reservar un hostal a nombre de otra persona. Y por parte de hotels fatal no quisieron reintegrarnos el dinero se lavan las manos y se tiran la pelota unos a otros
Stayed 1 night in Aug 2024

10/10 Excellent

Anita

Liked: Staff & service, room comfort
Si recomiendo este hotel es muy centrico
Stayed 2 nights in Jul 2024

10/10 Excellent

BRENDA

Stayed 2 nights in Jul 2024

6/10 Okay

Tsuyoshi

Stayed 5 nights in Jun 2024

10/10 Excellent

Anastasiya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genial! Recomiendo!
Ha estado genial! Eric, nos atendió súper bien! Fue muy amable y nos trató muy bien! Sin duda volveríamos a repetir si nos atienden tan bien!
Stayed 2 nights in Jun 2024

10/10 Excellent

Magaly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar súper limpio y el personal muy amable, prácticamente un hotel. El baño fue prácticamente para nosotros solos y cuantas con resguardo de equipaje incluida en tu estancia si todavía no es tiempo de hacer check-in/out. A unos pasos de la plaza del sol, excelente ubicación
Stayed 1 night in May 2024

2/10 Terrible

JOSE

Stayed 1 night in Apr 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien servicio.
Stayed 3 nights in Apr 2024

10/10 Excellent

Enric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpia
Stayed 1 night in Apr 2024

6/10 Okay

Alexander

Liked: Staff & service, property conditions & facilities
Primera experiencia en un hostel
En particular me gustó la ubicación del hostel, uno debe ser bastante abierto como para establecer amistades o conocer personas. El lugar es agradable y el personal muy atento. Hay que considerar que cuando compartes habitación con otras personas debes estar dispuesto a tolerar las costumbres o por decirlo de alguna manera los defectos que otras personas puedan tener, e incluso los tuyos mismo.
Stayed 10 nights in Mar 2024

8/10 Good

Eduardo Alexander

Stayed 1 night in Mar 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible, pesadilla chinches y la policía allá
El peor sitio del mundo en el que he estado , el recepcionista pasa del tema toma de 3 a 4 horas para hacer check in le hablas y te ignora, para colmo la noche que estuve vino la policía con linternas investigando el tema de las chinches por qué hubieron varios grupos con quejas los cuales tuvieron que dormir todos en las sillas del salón, ese hostal debería estar cerrado raro que sanidad no lo haya cerrado nada, encima te tratan como si te estuvieran haciendo un favor sobre todo el chico de la mañana, horror total no vayáis
Stayed 1 night in Feb 2024

2/10 Terrible

Andres Felipe

Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024