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Canopy by Hilton Madrid Castellana

4.0 star property
4-star hotel near Santiago Bernabéu Stadium

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Canopy by Hilton Madrid Castellana

Seasonal outdoor pool, sun loungers
Minibar, in-room safe, desk, iron/ironing board
2 restaurants, breakfast, lunch, dinner served; Spanish cuisine
2 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Gift shop

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Room service
  • Gym
  • Breakfast available

Explore the area

Map
Plaza Carlos Trias Beltran 4, Madrid, Madrid, 28020
  • Paseo de la Castellana
    1 min walk
  • Santiago Bernabéu Stadium
    6 min walk
  • Plaza de Castilla
    3 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    19 min drive

Room options

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Minibar, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Connecting Rooms

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms, City View

Minibar, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Connecting Rooms, City View

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, View

Minibar, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, View

  • City view
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 1 King Bed, View, Corner

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, View, Corner

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Corner

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Minibar, in-room safe, desk, iron/ironing board

Room, 1 Double Bed

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, View

Minibar, in-room safe, desk, iron/ironing board

Room, 1 Double Bed, View

  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Room

NYX Hotel Madrid by Leonardo Hotels

Pool
Pet-friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1000)
The price is CA $163
per night
CA $180 total
includes taxes & fees
17 Jan - 18 Jan
NYX Hotel Madrid by Leonardo Hotels

About the area

Madrid

Central Madrid getaway .With a stay at this Tetuán hotel, you'll be within half a mile (1 km) of Santiago Bernabéu Stadium and 3 miles (5 km) of Gran Via. Puerta del Sol and Prado Museum are also within 3 miles (5 km).

What's nearby

  • Santiago Bernabéu Stadium - 6 min walk
  • Plaza de Castilla - 3 min drive
  • Gran Via - 7 min drive
  • Royal Palace of Madrid - 8 min drive
  • Puerta del Sol - 10 min drive

Getting around

  • Santiago Bernabeu Station - 5 min walk
  • Nuevos Ministerios Station - 11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪Vips - ‬4 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Koln Cafeteria - ‬7 min walk
  • ‪100 Montaditos - ‬8 min walk
  • ‪Panaria - ‬3 min walk

About this property

Canopy by Hilton Madrid Castellana

4-star hotel near Santiago Bernabéu Stadium
Canopy by Hilton Madrid Castellana offers its guests a fitness center and a seasonal outdoor pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 852 square feet (79 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Canopy by Hilton Madrid Castellana. You'll have access to the outdoor pool at a partner property.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 313 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 852 sq ft of conference space
  • 79 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Canopy by Hilton Madrid Castellana offers 313 accommodations with minibars and safes. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers, bidets, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Italian, Spanish

Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Offsite parking within 16 ft (EUR 27 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 25 for adults and EUR 12.5 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • Access to nearby outdoor pool
  • Bicycle rentals
  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 138
  • Handrails in stairways
  • Stairway handrail height (inches): 47
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 45
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children
  • Nearby parking fee: EUR 27 per day (16 ft away)
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, cash, mobile payments, and Apple Pay. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Madrid Bernabeu
Holiday Inn Madrid Bernabeu
Holiday Inn Madrid Bernabeu Hotel
Holiday Inn Bernabeu Hotel
Holiday Inn Bernabeu
Holiday Inn Madrid Bernabeu
Canopy by Hilton Madrid Castellana Hotel
Canopy by Hilton Madrid Castellana Madrid
Canopy by Hilton Madrid Castellana Hotel Madrid

Canopy by Hilton Madrid Castellana Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 230 out of 309 reviews" "
Rating 8 - Good. 55 out of 309 reviews" "
Rating 6 - Okay. 12 out of 309 reviews" "
Rating 4 - Poor. 6 out of 309 reviews" "
Rating 2 - Terrible. 6 out of 309 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elaine

Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Stayed 2 nights in Aug 2024

10/10 Excellent

Antonette, Scottsdale

Stayed 6 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
homeless and constriction
Stayed 7 nights in Aug 2024

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Canopy Hilton. It is away from the hustle and bustle but just a short drive to the touristy attractions. Rooms are very clean but AC wasn’t working too well initially, after addressing it to front desk, the issue got resolved.
Stayed 1 night in Aug 2024

10/10 Excellent

Adrian

Stayed 1 night in Aug 2024

10/10 Excellent

Lenka

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was a little bit small, but clean. Breakfast was delicious and the staff very kindly.
Stayed 4 nights in Aug 2024

10/10 Excellent

Brenda, Chapel Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & friendly
Stayed 3 nights in Jul 2024

6/10 Okay

Angel

Liked: Staff & service, property conditions & facilities
NA
Stayed 15 nights in Jun 2024

8/10 Good

Deniesha

Liked: Cleanliness, property conditions & facilities, room comfort
Would recommend
Beautiful hotel. Would appreciate assistance with luggage as you have to drag bags outside over concrete quite far from where taxis can drop you. Good service and beautiful clean rooms
Stayed 3 nights in Aug 2024

10/10 Excellent

Roch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was perfect! Nice, clean and afordable!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Martin

Stayed 2 nights in Jul 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing additional thanks
Stayed 2 nights in Jul 2024

10/10 Excellent

INSEONG

Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Stayed 2 nights in Jul 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The hotel was in close proximity to the stadium. The staff were extremely helpful. We loved the decor of the accommodations. Great roof top pool area as well. We ate lunch in the restaurant and that was excellent as well. Thank you Canapy for a wonderful stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Anja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property
Beautiful and spacious hotel. Beautifully decorated. I loved the rooftop pool. Very friendly staff. Convenient dining area downstairs.
Stayed 5 nights in Jun 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in May 2024

10/10 Excellent

Andres, Bradenton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, hard to beat, hotel is very nice.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little hotel very close to the stadium with good options between. It is a night life area so it can get loud but it didn’t bother us too much as we were pretty jet lagged. Air in room is not like US air, it’s going to be warm in the summer. Be prepared. Otherwise a great spot with a free breakfast that was amazing and a lovely rooftop pool with a bar service. Recommend for any stay involving a concert or football game.
Stayed 2 nights in May 2024

6/10 Okay

Mariana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Lovely hotel but the customer service at the restaurant is terrible.
Stayed 2 nights in May 2024

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel to attend the Taylor Swift concert at the Santiago Bernabéu stadium. The location was perfect for this event because it’s such an easy walk to get there. The room was spacious and clean. The water machines located by the elevator was really convenient for filling our water bottles. The outdoor sitting area and rooftop pool were also lovely and great options for downtime. The bar off the lobby had really nice small meals and was open late (at least for the post- concert rush). My only disappointment with this location was the homeless camped out and sleeping right in front of the hotel. We chose to walk around the other side and not take that side of the hotel for entry because it didn’t feel clean or safe. It appears everyone is just fine with that situation but for the price per night, it’s definitely disappointing.
Stayed 3 nights in May 2024

10/10 Excellent

Payal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024