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Crowne Plaza Madrid Airport, an IHG Hotel

4.0 star property
4-star hotel near Riyadh Air Metropolitano

Choose dates to view prices

Photo gallery for Crowne Plaza Madrid Airport, an IHG Hotel

Exterior
Living area
Restaurant
1 bedroom, premium bedding, minibar, in-room safe
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Calle de Lola Flores, 1, Access By Avenida de Aragon, 402, Madrid, Madrid, 28022
  • IFEMA
    ‪7 min drive‬
  • Plenilunio Shopping Mall
    ‪8 min drive‬
  • Juan Carlos I Park
    ‪8 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪11 min drive‬

Room options

View all photos for Family Room, 2 Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Family Room, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

  • 35 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Accessible Bathtub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Room

  • 30 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (Runway View)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed (Runway View)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Madrid

San Blas-Canillejas stay.A stay at this San Blas-Canillejas hotel places you within 3 miles (5 km) of Plenilunio Shopping Mall and 6 miles (10 km) of IFEMA. Riyadh Air Metropolitano and Calle de Alcalá are also within 6 miles (10 km).

What's nearby

  • Aquopolis - 6 min drive
  • IFEMA - 7 min drive
  • Riyadh Air Metropolitano - 7 min drive
  • Plenilunio Shopping Mall - 8 min drive
  • Real Madrid City - 13 min drive

Getting around

  • San Fernando Henares Station - 4 min drive
  • San Fernando Station - 6 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 11 min drive

Restaurants

  • ‪Las Moreras - ‬19 min walk
  • ‪Cafetería Hotel Auditorium - ‬19 min walk
  • ‪Burger King - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪McDonald's - ‬5 min drive

About this property

Crowne Plaza Madrid Airport, an IHG Hotel

4-star hotel near Riyadh Air Metropolitano
There's a restaurant on site. Public spaces have free WiFi. Event space at this hotel measures 3692 square feet (343 square meters) and includes a conference center. A shuttle from the hotel to the airport (available on request) is available for a fee. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Madrid Airport, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 3 levels
  • 3692 sq ft of conference space
  • 343 sq m of conference space
  • Built in 2010
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue
Crowne Plaza Madrid Airport, an IHG Hotel offers 125 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (EUR 18 per day)
  • Secured covered extended parking on site (EUR 64 per week)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage
  • Free offsite parking
  • Drop-off airport shuttle (surcharge) from 6:00 AM - 10:00 AM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 19 for adults and EUR 12.50 for children
  • 1 restaurant
  • Room service available

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 31
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 35
  • Wheelchairs available on site

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 12.50 for children
  • Airport shuttle fee: EUR 5.00 per person
  • Airport shuttle fee per child: EUR 5.00 (up to 18 years old)
  • Covered self parking fee: EUR 18 per day
  • Covered extended parking fee: EUR 64 per week
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, and cash.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Madrid Airport
Crowne Plaza Madrid Airport
Madrid Airport Crowne Plaza
Crowne Plaza Madrid Airport Hotel Madrid
Crowne Plaza Madrid Airport Hotel
Crowne Plaza Madrid Hotel

Crowne Plaza Madrid Airport, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 660 out of 1007 reviews
Rating 8 - Good. 230 out of 1007 reviews
Rating 6 - Okay. 64 out of 1007 reviews
Rating 4 - Poor. 28 out of 1007 reviews
Rating 2 - Terrible. 25 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Les, Eureka

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Very spacious and clean. The bed was comfortable. It was frustrating that the shuttle to the airport was not available.
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está cómodo, limpio y fui vinos perfectamente pues está a solo 15 minutos del aeropuerto. Cuentan con servicio de shuttle el cual debes de contratar previamente a un costo muy bajo .
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mital

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
We wanted a comfortable hotel to spend or last night after 3 weeks traveling. We wanted to be close to,the airport, a shuttle to the airport and a place to dine and Crowne Plaza provided all of those features.
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Shaun

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff are friendly, dinner and breakfast was nice but the property is tired. The name crown plaza is not up to scratch on this property.
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A++++
Stayed 1 night in Oct 2024

8/10 Good

Clara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the people at the hotel, but around the hotel the only thing you see is cement when you open the curtain
Stayed 1 night in Oct 2024

10/10 Excellent

MARIBEL

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó el Hotel Las personas que trabajan son espectaculares Las que trabajan en el Restaurant en el Desayuno Muy buenas, saben atender a sus huespedes
Stayed 3 nights in Oct 2024

10/10 Excellent

Jacqueline

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Estivent

Stayed 1 night in Sep 2024

10/10 Excellent

HERLINDA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Oct 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient from the airport then onto Madrid.
Stayed 1 night in Oct 2024

8/10 Good

Ron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Area was srrounded by a couple other hotels, but also the area was dirty, with a large gutted out building just down the block. Only restaurant in area was the hotel's, which was good. It was convenient to the airport, and the Shuttle service was very good.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy shuttle service to/from airport with nice restaurant for dinner/breakfast
Stayed 1 night in Sep 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely nice and very helpful. As I was traveling on my own for the first time I felt very safe there
Stayed 3 nights in Sep 2024

6/10 Okay

Bennish

Travelled with family
Liked: Cleanliness, property conditions & facilities
Breakfast was terrible, could use some change
Stayed 3 nights in Sep 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Dorin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Dorothea

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
I was unable to get WiFi in my room, it took a day for them to try to fix it and they never could. They offered only a sorry - you can use the business center or lobby. 3 night stay. My hotel phone only worked on speaker and was never fixed. 1/2 the front desk was very responsive, other half not.
Stayed 2 nights in Sep 2024

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel Shame the pillows were very soft
Stayed 1 night in Sep 2024

10/10 Excellent

SAMATAR

Stayed 1 night in Aug 2024

10/10 Excellent

ROBERTO

Stayed 9 nights in Aug 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024