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Crowne Plaza Madrid - Centre Retiro an IHG Hotel

4.0 star property
4-star hotel near El Retiro Park

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Photo gallery for Crowne Plaza Madrid - Centre Retiro an IHG Hotel

Exterior
Bar (on property)
Bar (on property)
Meeting facility
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Pet-friendly
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Breakfast available

Explore the area

Map
Calle Pez Volador 1, Madrid, 28007
  • El Retiro Park
    ‪14 min walk‬
  • WiZink Center
    ‪17 min walk‬
  • Calle de Alcalá
    ‪3 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Madrid

City center stay.Your stay at this Retiro hotel places you within 2 miles (3 km) of El Retiro Park and Prado Museum. WiZink Center and Gran Via are also within 3 miles (5 km).

What's nearby

  • El Retiro Park - 14 min walk
  • WiZink Center - 17 min walk
  • Prado Museum - 4 min drive
  • Gran Via - 5 min drive
  • Puerta del Sol - 7 min drive

Getting around

  • Sainz de Baranda Station - 3 min walk
  • Calanas Station - 4 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪Bar Sirio 28 - ‬8 min walk
  • ‪China City - ‬3 min walk
  • ‪El Paleto - ‬7 min walk
  • ‪La Mordida de Pio - ‬10 min walk
  • ‪Jazzville Café - ‬6 min walk

About this property

Crowne Plaza Madrid - Centre Retiro an IHG Hotel

4-star hotel near El Retiro Park
There's a restaurant on site. Crowne Plaza Madrid - Centre Retiro an IHG Hotel also features a fitness center, a garden, and an elevator. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

  • 157 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Garden
  • Elevator
  • No smoking on site
  • Dining venue
Crowne Plaza Madrid - Centre Retiro an IHG Hotel offers 157 air-conditioned accommodations with hair dryers and blackout drapes/curtains. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Languages

English, French, Italian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Self parking on site (EUR 26 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 23 for adults and EUR 23 for children
  • 1 restaurant

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Smooth flooring in room
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • 50-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 5:30 AM and 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 23 for children
  • Self parking fee: EUR 26 per day
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 5:30 AM and 6:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Crowne Plaza Madrid - Centre Retiro an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 263 out of 355 reviews
Rating 8 - Good. 62 out of 355 reviews
Rating 6 - Okay. 22 out of 355 reviews
Rating 4 - Poor. 5 out of 355 reviews
Rating 2 - Terrible. 3 out of 355 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good. Room a little warm as AC was turned to Winter mode.
Stayed 6 nights in Nov 2024

10/10 Excellent

Brady

Travelled with partner
Liked: Cleanliness, staff & service, amenities
High volume hotel. Good option for a short stay. Breakfast is extra and quite good. Bathroom flooring wasn't quite clean. Location is quiet near Retiro Park and ordinary apartment buildings. Close to city Center.
Stayed 1 night in Nov 2024

10/10 Excellent

Al

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the fact that you could walk to the Retiro Park and that the taxi stand was next to the hotel when you needed to go to other places.

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Javeed Kristian

Very nice
Stayed 2 nights in Nov 2024

8/10 Good

Dunnia

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, I don’t think it was worth the amount I paid. Over 1 km from away from most attractions.
Stayed 3 nights in Nov 2024

6/10 Okay

Marco, Maidenhead

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
.
Stayed 3 nights in Oct 2024

8/10 Good

jose

Stayed 1 night in Oct 2024

10/10 Excellent

Dale

Stayed 2 nights in Oct 2024

10/10 Excellent

Janice

Stayed 2 nights in Nov 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
El acceso al transporte público es de mejor que tiene la ubicación de este hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Hai T

Stayed 3 nights in Oct 2024

10/10 Excellent

Erika

Travelled with group
Todo muy limpio y en excelentes condiciones
Stayed 2 nights in Oct 2024

10/10 Excellent

Anaj

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location
Great location within 10 minute walk of the beautiful Retiro Park. The hotel itself is in a safe and quiet neighborhood and the rooms are really nice. Super clean. Staff is wonderful.
Stayed 4 nights in Oct 2024

10/10 Excellent

maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy this property. The room was really nice. Their enemies was really nice. The staff was great. The area was very quiet. I would definitely rebook at this hotel the first couple of days I stayed at a different hotel. I was so dissatisfied was horrible. This completely made up for everything from the other hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love it's proximity to transport links. Staff were all friendly and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 4 nights in Oct 2024

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Suzanne

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
The hotel was ok. Seemed the restaurant was only opened for the buffet breakfast. The buffet was good. We did not have control of the climate in our room and it got very warm. We had to have someone come and unlock/open the window.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kenichiro, Shibuya-ku

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and the room was great. Close to Retiro park. Great breakfast. Absolutely no complaints.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was an incredible experience that I will recommend to my family and associates.
Stayed 1 night in Oct 2024

10/10 Excellent

mario t

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Oct 2024

10/10 Excellent

Hillary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible, kind, helpful, wonderful English and delicious food and drinks. They really made our stay exceptional!!!
Stayed 2 nights in Oct 2024