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Eurostars Madrid Congress

4.0 star property
4-star hotel in Arroyo de la Vega

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Photo gallery for Eurostars Madrid Congress

Front of property
Bar (on property)
Premium bedding, memory foam beds, minibar, in-room safe
Exterior
Suite

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
Avenida de Barajas, 22, Alcobendas, Madrid, 28108
  • Plaza Norte 2 Commercial Centre
    ‪15 min walk‬
  • Real Madrid City
    ‪7 min drive‬
  • IFEMA
    ‪8 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪9 min drive‬

Room options

View all photos for Triple Room

Premium bedding, memory foam beds, minibar, in-room safe

Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Room

Premium bedding, memory foam beds, minibar, in-room safe

Superior Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Premium bedding, memory foam beds, minibar, in-room safe

Single Room

  • 22 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Twin Room (with Sofa Bed)

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double or Twin Room

Premium bedding, memory foam beds, minibar, in-room safe

Double or Twin Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Suite

Suite

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Premium bedding, memory foam beds, minibar, in-room safe

Junior Suite

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Junior Suite (Single Use)

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Suite (Single Use)

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Superior Single Room

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About the area

Alcobendas

Arroyo de la Vega stay.With a stay at this Arroyo de la Vega hotel, you'll be within 2 miles (3 km) of Plaza Norte 2 Commercial Centre and 6 miles (10 km) of IFEMA. Autonomous University of Madrid and Real Madrid City are also within 6 miles (10 km).

What's nearby

  • Escuela Universitaria Real Madrid Universidad Europea - 5 min walk - 0.5 km
  • Plaza Norte 2 Commercial Centre - 15 min walk - 1.3 km
  • Real Madrid City - 7 min drive - 9.6 km
  • IFEMA - 8 min drive - 9.4 km
  • Bernabéu Stadium - 12 min drive - 13.0 km

Getting around

  • Alcobendas-S.S. de los Reyes Station - 3 min drive
  • La Moraleja Station - 19 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 9 min drive

Restaurants

  • ‪Starbucks - ‬5 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪La Gran Familia Mediterránea - ‬4 min drive
  • ‪Tejas Verdes - ‬15 min walk
  • ‪St. Patrick's Irish tavern - ‬17 min walk

About this property

Eurostars Madrid Congress

4-star hotel in Arroyo de la Vega
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 13993 square feet (1300 square meters) and includes conference space. A fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Eurostars Madrid Congress. Parking is available for a fee.

This 4-star Alcobendas hotel is smoke free.

  • 1 building
  • 145 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 13993 sq ft of conference space
  • 1300 sq m of conference space
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Eurostars Madrid Congress offers 145 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Memory foam beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 17.60 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 14 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 33.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Self parking fee: EUR 17.60 per night
  • Rollaway bed fee: EUR 33.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Madrid Norte
Rafaelhoteles Madrid Norte
Rafaelhoteles Madrid Norte Alcobendas
Rafaelhoteles Madrid Norte Hotel
Rafaelhoteles Madrid Norte Hotel Alcobendas
Eurostars Madrid Congress Hotel Alcobendas
Eurostars Madrid Congress Hotel
Eurostars Madrid Congress Alcobendas
Eurostars Madrid Congress
Eurostars Madrid Congress Hotel
Eurostars Madrid Congress Alcobendas
Eurostars Madrid Congress Hotel Alcobendas

Eurostars Madrid Congress Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 185 out of 363 reviews
Rating 8 - Good. 132 out of 363 reviews
Rating 6 - Okay. 26 out of 363 reviews
Rating 4 - Poor. 13 out of 363 reviews
Rating 2 - Terrible. 7 out of 363 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Madeline

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Was told there was a shuttle to the airport when we checked in. When we came down, told there was not so had to pay for s Cab. Heat was too hot. Couldn’t turn it down. Kettle was broken so had to pay for coffee.
Stayed 1 night in Dec 2024

8/10 Good

Adil

Stayed 3 nights in Dec 2024

10/10 Excellent

Manuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking outside is quite limited but the rest is fantastic.
Stayed 4 nights in Dec 2024

8/10 Good

Elmarie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Well received during my business trip to Spain, was missing a coffee station in my room and arrived late all restaurants where closed
Stayed 5 nights in Oct 2024

8/10 Good

Jan

Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

PATTY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for flight out of airport.
Stayed 1 night in Sep 2024

10/10 Excellent

Maria del carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Rubenia

Travelled with family
Liked: Cleanliness, property conditions & facilities
I was not centric and not close enough to the airport. There was no restaurant available on site, so it was not the most convenient place to stay for me.
Stayed 1 night in Sep 2024

10/10 Excellent

eric

Stayed 2 nights in Aug 2024

10/10 Excellent

Blasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Abrahan Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel, New York

Travelled with partner
Liked: Staff & service, amenities
Clean hotel, friendly staff. One minus, not hot water for coffee or tea.
Stayed 3 nights in Jul 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
All is good in this hotel!!!
Stayed 1 night in Jul 2024

8/10 Good

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was clean nice and comfortable. I wish they told you that on Sundays restaurants and room service is not available.
Stayed 2 nights in Jul 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kirk, Lafayette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and room were very nice - clean and comfortable. I liked how the rooms were set up so you could clearly see out the big windows from the bed. Close to the airport and there are a number of restaurants within walking distance.
Stayed 1 night in May 2024

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were quite comfortable and quiet.
Stayed 1 night in Jun 2024

4/10 Poor

Kristian

Disliked: Cleanliness, staff & service
Bad customer service
Stayed 1 night in May 2024

10/10 Excellent

Maritza, Pasadena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Gordon

Liked: Cleanliness

6/10 Okay

F. Javier

Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Milka

Liked: Cleanliness
Not friendly enough.
Stayed 2 nights in Oct 2023

8/10 Good

Nick

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I liked the bathroom, it had everything one needs. The dinner restaurant is average for the money, but the breakfast was excellent. Although asking for 5 euro breakfast when one pays $280 a night is bit confusing. Parking is 16 euro a day.
Stayed 2 nights in Oct 2023