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Hard Rock Hotel Madrid

4.5 star property
4.5-star luxury hotel near Prado Museum, connected to a rail/subway station

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Photo gallery for Hard Rock Hotel Madrid

Rock Star Suite
Suite, Terrace (Gold) | Bathroom
Rock Star Suite | Terrace/patio
Seasonal outdoor pool, open 11:00 AM to 7:00 PM, pool umbrellas
Down comforters, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Air conditioning

Explore the area

Map
Ronda de Atocha 17, Madrid, 28012
  • Museo Nacional Centro de Arte Reina Sofía
    ‪1 min walk‬
  • Paseo del Prado
    ‪6 min walk‬
  • Atocha Station Memorial
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Silver Suite

Down comforters, minibar, in-room safe, desk

Silver Suite

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rock Star Suite

Rock Star Suite

Rock Star Suite

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, City View

Superior Twin Room, City View

Superior Twin Room, City View

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

Down comforters, minibar, in-room safe, desk

Classic Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, City View

Superior Room, City View | City view

Superior Room, City View

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family)

Deluxe Room (Family)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Terrace (Gold)

Suite, Terrace (Gold)

Suite, Terrace (Gold)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

Only YOU Hotel Atocha

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (1003)
The price is CA $319
per night
CA $351 total
includes taxes & fees
15 Mar - 16 Mar
Only YOU Hotel Atocha

About the area

Madrid

Arganzuela stay.At this Arganzuela hotel, you'll be steps from Museo Nacional Centro de Arte Reina Sofía and within a 15-minute walk of Prado Museum. Puerta del Sol and Plaza Mayor are also within 2 miles (3 km).

What's nearby

  • Prado Museum - 12 min walk
  • Puerta del Sol - 19 min walk
  • Plaza Mayor - 20 min walk
  • El Retiro Park - 3 min drive
  • Gran Via - 4 min drive

Getting around

  • Madrid (XOC-Atocha Train Station) - 5 min walk
  • Estación del Arte - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪La Canibal - ‬2 min walk
  • ‪NuBel - ‬1 min walk
  • ‪Cafeteria Pando - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Taberna Arzabal - ‬4 min walk

About this property

Hard Rock Hotel Madrid

4.5-star luxury hotel near Prado Museum, connected to a rail/subway station
Hard Rock Hotel Madrid offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hard Rock Hotel Madrid.

This 4.5-star Madrid hotel is smoke free.

  • 161 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hard Rock Hotel Madrid offers 161 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 49-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

Languages

English, French, Italian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 24 for adults and EUR 13.5 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • 24-hour fitness center
  • Designer stores
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 49-inch Smart TV
  • Digital channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to April 30:
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 24 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 11:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Hard Rock Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1375 out of 1841 reviews
Rating 8 - Good. 317 out of 1841 reviews
Rating 6 - Okay. 98 out of 1841 reviews
Rating 4 - Poor. 35 out of 1841 reviews
Rating 2 - Terrible. 16 out of 1841 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Enrique Javier Ruiz Del

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was located in a convenient location. Staff was great and helpful.

10/10 Excellent

Nayvelin

Stayed 1 night in Nov 2024

10/10 Excellent

Citlalli

Stayed 3 nights in Nov 2024

10/10 Excellent

Artin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, awesome rooms.
Stayed 2 nights in Nov 2024

10/10 Excellent

abdelrahman taiseer

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My short stay
Stayed for two nights .. hotel was clean location was good, friendly and welcoming staff, decent breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

JULIÁN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a new property.
Stayed 4 nights in Nov 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is pretty nice inside and out. Very convenient location and walkable distance from major areas to shop
Stayed 1 night in Nov 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

CLOTILDE

Clean, good locations, good services
Stayed 1 night in Nov 2024

10/10 Excellent

Francheska Marie Arroyo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would definetly recommnend
Stayed 10 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast included makes it convenient. Location is considered convenient to access any transportation. Staff are super friendly with a free upgrade forExpedia gold member. The bedding and towels are in high quality as well. The only thing I would recommend, more hook in the bathroom and air conditioner blows directly on your body during sleeping is quite annoying and uncomfortable. One of the best time we enjoyed this hotel, especially the bed!!!!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Mylissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT HOTEL ! I WOULD DEFINITELY BOOK AGAIN AT THIS LOCATION! Very clean and staff was amazing and food was good
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

lizandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Jaime

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Gene, Anaheim

Travelled with partner
Liked: Cleanliness
If I had to do it all over again I would pick a hotel near the royal palace, the area is much nicer than the area hard rock hotel is in. I felt like I was in Downtown Los Angeles. If you plan on staying at the hard rock hotel I would try to find somewhere else.
Stayed 3 nights in Nov 2024

10/10 Excellent

Felix, Hialeah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Hugo R.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent Hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Paramveer, Calgary

Travelled with partner
Liked: Cleanliness, staff & service
The staff are great and helpful. We did have an issue with our Chromecast not working at all which we only discovered on the last night. The staff said we could change rooma but it was late at night. So we had to watch tv on our laptop. Not the end of the world but not the greatest considering we upgraded and paid extra for this room. They comped one night of the upgrade but feel it should of been all three nights.
Stayed 3 nights in Nov 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect comfy room
The bed was super soft and comfy, the shower was amazing, huge and just the perfect pressure and temperature. It was lovely having a separate toilet. The room overlooked the lounge and bar area but wasn’t noisy (level2), but there was no natural light. Having to haul your luggage up a flight of stairs to check in was not ideal, it wasn’t obvious if there was a different entrance to use to avoid this.
Stayed 2 nights in Nov 2024

10/10 Excellent

Erick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Staff is very friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

RICARDO

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is amazing and an awesome location. Definitely make sure you stay here next time you’re in Madrid. The staff is incredibly friendly with the front desk Andrea, Samuel and Celia at the bar! You will love this place!
Stayed 2 nights in Nov 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good water pressure. Bed was extremely comfortable. Central to the train stations
Stayed 2 nights in Nov 2024

10/10 Excellent

Helmut, Berwyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast buffet. Great bed and awesome shower! This I a great palace to stay and convenient location