Hostal Ballesta

2.0 star property
Hostal near Gran Via in Madrid

Choose dates to view prices

Photo gallery for Hostal Ballesta

Superior Double Room | Terrace/patio
Interior
Flat-screen TV
Interior
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Ballesta 5, Madrid, Madrid, 28004
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪7 min walk‬
  • Place, Plaza Mayor
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

Standard Room

9.0 out of 10
Wonderful
(54 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Single Room

9.0 out of 10
Wonderful
(26 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Family Triple Room

9.6 out of 10
Exceptional
(14 reviews)
  • 17 sq m
  • Sleeps 3
  • 3 Twin Beds

Superior Double Room

8.6 out of 10
Excellent
(14 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • City view

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About the area

Madrid

Heart of Madrid.Within a 10-minute walk of this Madrid Centro hostal, you'll find Gran Via and Puerta del Sol. Also, Plaza Mayor is within half a mile (1 km) and Royal Palace of Madrid is within 2 miles (3 km).

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Plaza de Callao - 3 min walk - 0.3 km
  • Plaza de España - Princesa - 5 min walk - 0.5 km
  • Puerta del Sol - 7 min walk - 0.6 km
  • Plaza Mayor - 10 min walk - 0.9 km

Getting around

  • Gran Via Station - 3 min walk
  • Madrid Recoletos Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 31 min drive

Restaurants

  • ‪La Pescadería - ‬2 min walk
  • ‪La Panera Rosa - ‬3 min walk
  • ‪Zenith Brunch & Cocktails - ‬1 min walk
  • ‪EatMyTrip Gran Via | Brunch Madrid - ‬2 min walk
  • ‪Santamaría La Coctelería De Al Lado - ‬1 min walk

About this property

Hostal Ballesta

Hostal near Gran Via in Madrid
As a guest of Hostal Ballesta, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hostal Ballesta also features concierge services, complimentary newspapers in the lobby, and a complimentary grocery shopping service.

This Madrid hostal is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 4 levels
  • Childcare (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
Hostal Ballesta offers 35 air-conditioned accommodations with laptop-compatible safes and complimentary toiletries. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Babysitting (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 60 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts major credit cards, Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ballesta Madrid
Hostal Ballesta
Hostal Ballesta Hostel
Hostal Ballesta Hostel Madrid
Hostal Ballesta Madrid
Hostal Ballesta Hotel Madrid
Hostal Ballesta Hotel Madrid
Hostal Ballesta Hostal
Hostal Ballesta Madrid
Hostal Ballesta Hostal Madrid

Hostal Ballesta Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 565 out of 1001 reviews
Rating 8 - Good. 311 out of 1001 reviews
Rating 6 - Okay. 82 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, friendly and helpful staff
Stayed 3 nights in Oct 2025

6/10 Okay

Karen

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Katherine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Cute place & room with a balcony but noisy. We could hear people talking in the rooms next to us and even down the hall. Thin walls I guess were thin and the most uncomfortable bed. No coffee with sugar for you either. It was a cool shoulder situation as far as even asking for sugar which you have to pay for the coffee so.
Stayed 1 night in Oct 2025

4/10 Poor

Agneta

Liked: Cleanliness
Disliked: Staff & service
They gave us a room with no bathroom door, they were renovating the room they said when we complained and asked for another. They barely spoke any English at all and were just very unfriendly. We didn’t get another room because, we would have to pack up, put our bags in storage and hope for something to come up. Our pre booked Prado tickets made that impossible. It was an expensive room. Also, our “window” looked out onto a shaft!
Stayed 3 nights in Sep 2025

10/10 Excellent

Nora

Travelled with family
Liked: Amenities
Boutique type hotel Very convenient to restaurants and shopping
Stayed 3 nights in Oct 2025

6/10 Okay

Sandra, Palo Cedro

Travelled with family
Liked: Cleanliness, staff & service
scary place to stay. no good restaurants within walking distance.
Stayed 1 night in Oct 2025

4/10 Poor

Shirley

Stayed 2 nights in Oct 2025

6/10 Okay

Katherine

Travelled with family
Liked: Cleanliness
Disliked: Amenities
We could hear the people in the rooms next to us. So not a quiet restful sleep. A little noise from outside as well. But we live in the countryside and we’re not used to the city noise. This may not be an issue for everyone. I’d choose another location next time for those reasons & the uncomfortable bed. But what a cool balcony & the bathtub in the bathroom was nice as well. There was no sugar for the coffee I paid for in the lobby, I asked. The location is very close to several major shopping districts and good restaurants.
Stayed 1 night in Oct 2025

8/10 Good

Lizza

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staffs
Stayed 4 nights in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Grand Via and Sol Metro station. Good food options nearby. Spotlessly clean.
Stayed 6 nights in Oct 2025

8/10 Good

Roualeyn, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 5 nights in Oct 2025

6/10 Okay

Sundeep

Travelled with partner
We got the worst room in the building, lowest floor with no balcony view to street, view was to back alley. Mediocre property.
Stayed 3 nights in Oct 2025

10/10 Excellent

Marijuly, Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Gran Via. 24 hour reception was a big plus. Safe place to stay. Environment was quiet and we did not experience noise at night.
Stayed 3 nights in Oct 2025

8/10 Good

Carlos

Stayed 2 nights in Oct 2025

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location; very walkable and subway station is close by. It's not too close to the big street and seems to be in the more residential area, so it gets quiet at night. it was spacious and clean. I'd stay here again!
Stayed 1 night in Oct 2025

10/10 Excellent

Gizem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice hotel in a very good central location. The room was clean and comfortable, and it is very good value for money. Would certainly stay there again
Stayed 3 nights in Oct 2025

10/10 Excellent

Giovani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

8/10 Good

Philip, Castle Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good location close to everything. The room was a bit small, but as advertised.
Stayed 2 nights in Sep 2025

10/10 Excellent

Benigno Martin

Liked: Cleanliness, staff & service, property conditions & facilities
El Hostal está limpio, ofrecen un servicio amable en recepción, esta muy bien ubicado en una zona céntrica, pero en las calles aledañas hay mucha prostitución y eso genera cierta sensación de inseguridad en la zona.
Stayed 4 nights in Sep 2025

6/10 Okay

Fred

Liked: Cleanliness
Disliked: Amenities
Trying to sleep at midnight and heard the people in the room next to me coming and talking. Very disappointed Water just warm in sink to shave Should have been hot
Stayed 5 nights in Oct 2025

6/10 Okay

Elsa L

Stayed 2 nights in Sep 2025

2/10 Terrible

mostafa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff wasn't friendly
Stayed 3 nights in Oct 2025

8/10 Good

Paul J., Nantucket

Travelled with family
Liked: Cleanliness
Excellent location downtown Madrid
Stayed 1 night in Oct 2025

10/10 Excellent

Nestor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, confortable, local. Our room was missing the bathroom door for privacy. Besides that the hotel was very local for activities, stores and restaurants.
Stayed 2 nights in Sep 2025