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Hotel Ciudad de Alcalá

2.0 star property
Hotel perfectly located for exploring Alcala de Henares

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Ciudad de Alcalá

Double or Twin Room
Interior entrance
Interior entrance
Double Room Single Use
Interior entrance

Reviews

7.2 out of 10

Good

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
C/ Cánovas del Castillo 4, Alcala de Henares, Madrid, 28807
  • Palacio Laredo
    ‪1 min walk‬
  • Convent of San Juan de la Penitencia
    ‪7 min walk‬
  • Plaza Cervantes
    ‪9 min walk‬
  • Madrid (TOJ-Madrid-Torrejon)
    ‪11 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Triple Room

  • 15 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed OR 3 Twin Beds

Similar properties

Bathroom

Travelodge Madrid Alcala de Henares

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (435)
The price is CA $106
per night
CA $117 total
includes taxes & fees
27 Jan - 28 Jan
Travelodge Madrid Alcala de Henares

About the area

Alcala de Henares

City center stay.With a stay at this Alcala de Henares hotel, you'll be steps from Palacio Laredo and within a 10-minute walk of Convent of San Juan de la Penitencia. Capilla de las Santas Formas and Teatro Salon Cervantes are also within half a mile (1 km).

What's nearby

  • Plaza Cervantes - 9 min walk
  • Convent of Las Clarisas de San Diego - 9 min walk
  • University of Alcala - 9 min walk
  • Cervantes Birthplace Museum - 10 min walk
  • La Garena Plaza Shopping Center - 6 min drive

Getting around

  • Alcalá de Henares Station - 3 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪Cafetería - Restaurante San Isidro - ‬5 min walk
  • ‪Cerveceria la Cartujana - ‬6 min walk
  • ‪Cervecería Indalo - ‬7 min walk
  • ‪Estación de Alcalá de Henares - ‬2 min walk
  • ‪Pizzeria Carlos - ‬5 min walk

About this property

Hotel Ciudad de Alcalá

Hotel perfectly located for exploring Alcala de Henares
There's a coffee shop/cafe on site. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Hotel Ciudad de Alcalá. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Alcala de Henares hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 3 levels
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Coffee shop
Hotel Ciudad de Alcalá offers 30 accommodations with safes and hair dryers. 15-inch flat-screen televisions come with digital channels.

Bathrooms include bathtubs. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 8 per day)
  • Limited onsite parking

Food and drink

  • 1 coffee shop/cafe

Accessibility

  • Elevator

Room amenities

Entertainment

  • 15-inch flat-screen TV
  • Digital channels

Bedroom

  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels

More

  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 10.6 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 8 per day
  • Rollaway bed fee: EUR 10.6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Ciudad Alcalá Alcala de Henares
Hotel Ciudad de Alcalá Hotel
Hotel Ciudad de Alcalá Alcala de Henares
Hotel Ciudad de Alcalá Hotel Alcala de Henares

Hotel Ciudad de Alcalá Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 13 out of 72 reviews" "
Rating 8 - Good. 26 out of 72 reviews" "
Rating 6 - Okay. 23 out of 72 reviews" "
Rating 4 - Poor. 5 out of 72 reviews" "
Rating 2 - Terrible. 5 out of 72 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

marleny

Travelled with family
I like the clean bedroom. But the wifi is terrible if you’re planning to work or do homework while you stay, I don’t recommend it. The location of the hotel is not convenient to get to the airport. I wouldn’t reserve it again for that reason.
Stayed 1 night in Oct 2024

6/10 Okay

Cesar, El Paso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service
Great place for a night or two. Friendly and helpful staff. Some fittings a bit tired. Safe parking garage under the hotel.
Stayed 1 night in Sep 2024

4/10 Poor

Leah

Liked: Staff & service
Disliked: Cleanliness
Guests at the hotel were very noisy
Stayed 2 nights in Sep 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Marlon

Stayed 2 nights in Feb 2024

10/10 Excellent

Marlon

Liked: Amenities
Stayed 2 nights in Jan 2024

8/10 Good

Marlon

Stayed 1 night in Jan 2024

6/10 Okay

Chip

Liked: Cleanliness, staff & service
Never get a room on the bottom floor.
Stayed 3 nights in Sep 2023

6/10 Okay

Rodolfo

Travelled with family
Liked: Staff & service
Por el costo estuvo ok, nada espectacular.
Stayed 1 night in Sep 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Well positioned
The hotel is a bit tired and could do with a significant upgrade, although it is very well positioned for access to the train station and casco historico.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Near to the Train Station and the bus stops. It was easy to go to Madrid and they had buses to the Airport from 5.45am Reaching by 6.45am. so was all Good for my Transit. The bed could be better
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants and bars Walking distance to train approx mins and clean
Stayed 9 nights in Dec 2018

8/10 Good

Marlon, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price Location perfect-close to lots of restaurants/bars Coffee shops etc Around the corner from train station
Stayed 6 nights in Jul 2018

8/10 Good

Sheri

Liked: Staff & service, room comfort
An old "new" build in Alcala, great location.
This is in a great part of Alcala. Very close to the old district and bus stops right out front of the hotel. There are grocery stores close. The hotel itself is average for Spain. It is an older building, but without the old Spanish charm. If you can disregard the outside facade of the building, you can make yourself at home for a night or two. The rooms are small but accommodating.
Stayed 4 nights in May 2018

6/10 Okay

daniel

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Air conditioning was terrible. They had to move us from the room. In the new room the shower drain was clogged. Very poor internet. The owner or employee was always smoking on tje hallway and terrible smell all over the hotel. Not a 2 star hotel, I will give a minus 2. They need to remodel everything very old and dated, need complete remodeling but a good thing is the great location and can say a very comfortable bed.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort
The hotel is located in the centre of the city, close to the rail station and shopping centres. The room was quiet and the bed was comfortable.

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alcala de henares
Buena edificacion, buen mobiliario pero se puede mejorar mas, no lo echen al olvido.
Stayed 1 night in Sep 2024

8/10 Good

MARI PAZ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Correcto
POSITIVO: Económico, limpio y camas cómodas. NEGATIVO: Sólo había un enchufe y estaba en el baño. A la habitación 206 no llegaba el WiFi.
Stayed 1 night in Aug 2024

4/10 Poor

Jesús María

Liked: Staff & service
Disliked: Property conditions & facilities
Muy viejo, poco espacioso,antiguo, poco iluminado, eso sí con toda una pared de espejos. Nos gustó la situación
Stayed 1 night in Jul 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Verónica

Stayed 2 nights in Oct 2023