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Hotel Santo Domingo

4.0 star property
Central Madrid hotel connected to the convention center, steps from Plaza de Santo Domingo

Choose dates to view prices

Photo gallery for Hotel Santo Domingo

Property amenity
Seasonal outdoor pool
Exterior
Double or Twin Room, 3 Single Beds (with extra bed)
Superior Double or Twin Room | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
San Bernardo 1, Madrid, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Plaza de España - Princesa
    ‪1 min walk‬
  • Teatro Rialto
    ‪2 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Double or Twin Room, 3 Single Beds (with extra bed)

Double or Twin Room, 3 Single Beds (with extra bed)

Double or Twin Room, 3 Single Beds (with extra bed)

  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double room PETIT 14 M2 (located in the annex building)

Minibar, in-room safe, individually decorated, individually furnished

Double room PETIT 14 M2 (located in the annex building)

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the area

Madrid

Central Madrid getaway .With a stay at this Madrid Centro hotel, you'll be steps from Plaza de Santo Domingo and Teatro Rialto. Gran Via and Lope de Vega Theatre are also within half a mile (1 km).

What's nearby

  • Gran Via - 1 min walk
  • Lope de Vega Theatre - 2 min walk
  • Royal Palace of Madrid - 8 min walk
  • Plaza Mayor - 9 min walk
  • Prado Museum - 4 min drive

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪Llaollao - ‬1 min walk
  • ‪El Asador de Aranda - ‬2 min walk
  • ‪O' Faro Finisterre - ‬1 min walk
  • ‪Carl's Jr - ‬2 min walk
  • ‪Oskar - ‬1 min walk

About this property

Hotel Santo Domingo

4-star hotel near Plaza de Santo Domingo, connected to a shopping center
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. A seasonal outdoor pool, a nightclub, and a rooftop terrace are also featured at the business-friendly Hotel Santo Domingo. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

  • 200 guestrooms or units
  • 7 levels
  • 2 buildings
  • Meeting rooms
  • Built in 2010
  • Nightclub
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Santo Domingo offers 200 accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. Plasma televisions come with digital channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 33 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 21 for adults and EUR 21 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Nightclub
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Portable hoist available
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • Digital channels
  • Plasma TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 17 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 21 for children
  • Self parking fee: EUR 33 per day
  • Equipment fee: EUR 3 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system.
    For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

This property’s equipment fee is charged for use of pool towels.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Santo Domingo
Hotel Santo Domingo Hotel
Hotel Santo Domingo Madrid
Hotel Santo Domingo Hotel Madrid

Hotel Santo Domingo Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 370 out of 1001 reviews
Rating 8 - Good. 342 out of 1001 reviews
Rating 6 - Okay. 168 out of 1001 reviews
Rating 4 - Poor. 73 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

CHANTAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Norma A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

6/10 Okay

Elizabeth

Travelled with partner
The room that we stayed in wasn’t vacuumed and there were spider webs on the ceiling. The facility smelled bad. The breakfast area was a nice surprise, many options and tasty.
Stayed 1 night in Oct 2024

8/10 Good

Rolando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

gareth

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Excellent hotel in an excellent location
Stayed for 3 night's for a city break to watch Real Madrid. Check in was fast and reception staff friendly. Got to our room and was a bit disappointed due to size, faulty AC and single beds, was going to persevere but the AC meant the room was way to stuffy and it was unsafe to open the window due to a fire escape. Spoke to reception and they moved us no issues into a huge room massive queen bed and a balcony - thjs was greatly appreciated. Breakfast was 16 euros eaxhand whilst fresh and some choice im sure better value olaces are nearby. Sky lounge was really cool with great views and excellent staff. Location of hotel is perfect and lots of places in easy walking distance. Hotel gets my recommendation for sure and I'd definitely stay here again. Hotel made our trip even better.
Stayed 3 nights in Oct 2024

10/10 Excellent

Radel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and location, decent breakfast.
Stayed 2 nights in Oct 2024

2/10 Terrible

Ricardo

Stayed 9 nights in Sep 2024

2/10 Terrible

Shirin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in was in poor condition and did not meet our expectations. The bathroom was particularly concerning, as it appeared to be old and in need of renovation. The paint was peeling, the fixtures were rusted, and there was a musty smell. Overall, our experience in this room was very unpleasant. I really want my money back. It was a terrible experience.
Stayed 1 night in Oct 2024

6/10 Okay

Glorie

Travelled with group
Hotel was in a good location but the rooms were very small, cramped, outdated bathrooms and paper thin walls. We could hear the conversation of the couple in the next room. I don’t recommend this hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Juan Carlos

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the only thing was to dirty was the carpet
Stayed 3 nights in Aug 2024

8/10 Good

Ayad B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Oswaldo, MIAMI

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Customer service was outstanding, property conveniently located, however, the property is very outdated
Stayed 3 nights in Sep 2024

8/10 Good

Frantzdy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop terrace and pool.
Stayed 8 nights in Aug 2024

4/10 Poor

antonio

Stayed 3 nights in Aug 2024

8/10 Good

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice stay over all
Stayed 3 nights in Sep 2024

6/10 Okay

Mary

Travelled with partner
Liked: Cleanliness
The hanging garden was nice and the location of the metro was very convenient
Stayed 7 nights in Aug 2024

10/10 Excellent

Ahmaud

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Everything was walkable. Rooftop pool was beautiful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How wonderful are the staff members in front desk. Kind and Service oriented.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mara

Liked: Cleanliness, property conditions & facilities
Excellent service
Stayed 1 night in Aug 2024

10/10 Excellent

ayad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 6 nights in Aug 2024

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, amenities
The pool was incredible
Stayed 3 nights in Aug 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel and staff location is perfect for what ever you would plan to do while staying there.
Stayed 4 nights in Aug 2024

10/10 Excellent

Thomas A

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The roof top pool converts to a dining area at night. Beautiful views of the city lights
Stayed 2 nights in Aug 2024