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InterContinental Madrid, an IHG Hotel

5.0 star property
Family-friendly 5-star hotel near El Retiro Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Madrid, an IHG Hotel

Exterior
Presidential Suite, 1 King Bed, Terrace, View (Ava Suite, Club Lounge Access)
Interior
Exterior
Body treatments, Thai massages, sports massages, facials, massages

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Spa
  • Parking available
  • Room service
  • Gym

Explore the area

Map
Paseo de la Castellana 49, Madrid, Madrid, 28046
  • Paseo de la Castellana
    1 min walk
  • Sorolla Museum
    4 min walk
  • U.S. Embassy
    7 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    23 min drive

Room options

View all photos for Suite, 1 King Bed, Terrace (Ambassador, Club Lounge Access)

Suite, 1 King Bed, Terrace (Ambassador, Club Lounge Access)

Suite, 1 King Bed, Terrace (Ambassador, Club Lounge Access)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, Business Lounge Access

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, Business Lounge Access

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Presidential Suite, 1 King Bed, Terrace, View (Ava Suite, Club Lounge Access)

Presidential Suite, 1 King Bed, Terrace, View (Ava Suite, Club Lounge Access) | Terrace/patio

Presidential Suite, 1 King Bed, Terrace, View (Ava Suite, Club Lounge Access)

  • 96 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, View (Club Lounge Access)

Junior Suite, 1 King Bed with Sofa bed, View (Club Lounge Access)

Junior Suite, 1 King Bed with Sofa bed, View (Club Lounge Access)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Single Beds

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, (Club Lounge Access, extra bed option)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 1 King Bed, (Club Lounge Access, extra bed option)

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 Queen Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite, Multiple Beds, View (Club Lounge Access)

Presidential Suite, Multiple Beds, View (Club Lounge Access)

Presidential Suite, Multiple Beds, View (Club Lounge Access)

  • 106 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Premium Room, 1 King Bed, View (Club Lounge Access, Castellana View)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 1 King Bed, View (Club Lounge Access, Castellana View)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, View (Club Lounge Access, Castellana View)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 2 Twin Beds, View (Club Lounge Access, Castellana View)

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 2 Single Beds, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Single Beds, Accessible

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Pool

Barceló Torre de Madrid

Pool
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (1490)
The price is CA $329
per night
CA $362 total
includes taxes & fees
11 Dec - 12 Dec
Barceló Torre de Madrid

About the area

Madrid

City center retreat .With a stay at this Chamberí hotel, you'll be within half a mile (1 km) of Sorolla Museum and 2 miles (3 km) of Santiago Bernabéu Stadium. Thyssen-Bornemisza National Museum and Prado Museum are also within 2 miles (3 km).

What's nearby

  • Santiago Bernabéu Stadium - 4 min drive - 2.5 km
  • Prado Museum - 5 min drive - 3.2 km
  • Royal Palace of Madrid - 6 min drive - 4.2 km
  • El Retiro Park - 6 min drive - 4.6 km
  • Plaza Mayor - 7 min drive - 5.0 km

Getting around

  • Gregorio Maranon Station - 3 min walk
  • Nuevos Ministerios Station - 15 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪Club Lounge InterContinental - ‬1 min walk
  • ‪Casa Longinos - ‬3 min walk
  • ‪Opium Madrid - ‬6 min walk
  • ‪El Jardín del InterContinental - ‬1 min walk
  • ‪BiBo Madrid - ‬3 min walk

About this property

InterContinental Madrid, an IHG Hotel

Family-friendly 5-star hotel near El Retiro Park
InterContinental Madrid, an IHG Hotel offers its guests a health club and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, 15 meeting rooms, and limo/town car service are available. Event space at this hotel measures 17829 square feet (1657 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the luxury InterContinental Madrid, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Madrid hotel is smoke free.

  • 1 building
  • 302 guestrooms or units
  • 7 levels
  • 17829 sq ft of conference space
  • 1657 sq m of conference space
  • Built in 1953
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
InterContinental Madrid, an IHG Hotel offers 302 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages, Thai massages, facials, and body treatments.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Catalan, Chinese (Mandarin), English, French, German, Greek, Hungarian, Italian, Portuguese, Romanian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's toys
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Onsite parking available only on request
  • Secured covered self parking on site (EUR 37 per night)
  • Secured covered valet parking on site (EUR 37 per night)
  • Limited onsite parking
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: EUR 39.0 for adults and EUR 19.5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Sauna
  • Shopping
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 31
  • Handrails in hallways
  • Hallway handrail height (inches): 35
  • Handrails in stairways
  • Stairway handrail height (inches): 47
  • Magnifying mirror
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 48

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Champagne service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night, plus a deposit of EUR 250 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 70.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 39.0 for adults and EUR 19.5 for children
  • Covered self parking fee: EUR 37 per night
  • Covered valet parking fee: EUR 37 per night
  • Pet deposit: EUR 250 per stay
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash. This property uses wind and solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hotel Madrid
InterContinental Madrid
Madrid InterContinental
Intercontinental Madrid Hotel Madrid
InterContinental Madrid Hotel

InterContinental Madrid, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 419 out of 682 reviews" "
Rating 8 - Good. 183 out of 682 reviews" "
Rating 6 - Okay. 44 out of 682 reviews" "
Rating 4 - Poor. 28 out of 682 reviews" "
Rating 2 - Terrible. 8 out of 682 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ali

I ended paying 440 euro extra for the room over I already paid Expedia
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice spot
Stayed 1 night in Jul 2024

10/10 Excellent

Susanna, San Antonio Texas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality and delicious club level food and drinks
Stayed 7 nights in Jul 2024

10/10 Excellent

Tabitha

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Garrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High standard of facilities, room size. Location ok. Staff friendly, helpful, courteous and professional. Only shortcomings were other than news channels, there was no English tv or movies and there were no separate sheets on the bed which would have been preferrable to Doona/quilt given the temperature. Highly recommended.
Stayed 3 nights in Jul 2024

2/10 Terrible

joseph, allentown

I tried to cancel my reservation due to an unexpected surgery that I needed to have on June 25th resulting in me being non weight bearing for 8 weeks and therefore unable to travel. The hotel was completely inflexible refusing to refund my pre-payment despite me being a regular customer in the past. I am a business owner of a US based company who has a subsidiary in Madrid. This requires me to make regular visits to Spain. I can guarantee that future visits will not include staying at this hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mauricio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 3 nights in Jul 2024

10/10 Excellent

katya aranda

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Una estancia genial, mucho cuidado en los detalles. Lo mejor todo el personal de servicio
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel in Madrid
We stayed at this hotel as part of a longer trip through Spain. This was by far the best hotel. The service was excellent. The breakfast was excellent. The rooms were very large and clean. The breakfast buffet is excellent. It’s not located near the Madrid central attractions, but the overall service makes it worth it to stay a little further out. I would not hesitate to stay here again. I cannot think of a single negative thing about this hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Tanit, Pirrbright

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Tan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Cheerful and warm staff
From checkin to checkout, the service was impeccable. Laura at the reception desk greeted me and my crew with cheer and warmth. My group will come back.
Stayed 1 night in Jun 2024

10/10 Excellent

Alnoor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service, friendly helpful staff, excellent room with a balcony and plenty of space. All amenities one might expect were available. The Club soace is delightful. Will return!
Stayed 4 nights in Jun 2024

10/10 Excellent

Jose

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Myles

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean, nice, very helpful staff but very old style
Stayed 1 night in May 2024

10/10 Excellent

Farbod

Stayed 3 nights in May 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From check in staff to bar and restaurant staff. All excellent. A special mention to the team in the 1st floor club lounge. They were excellent.
Stayed 3 nights in May 2024

10/10 Excellent

george

Stayed 4 nights in Apr 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Manuel, Mexico

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel is great but could consider a general renovation. Looks/feels old. Also I noticed some maintenance flaws in bathroom sink (water did not drain properly, kind if stuck), and toilet water appeared to be running all day long. Other than that my stay with the family was great, service was excellent and staff couldn't be better.
Stayed 4 nights in Mar 2024

10/10 Excellent

Peter

Stayed 5 nights in Mar 2024

10/10 Excellent

Richard

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location the staff is great , this is the best hotel I have stayed in Spain highly recommend it
Stayed 3 nights in Mar 2024

10/10 Excellent

joseph, allentown

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2024