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Novotel Madrid Center

4.0 star property
4-star hotel near WiZink Center, connected to a rail/subway station

Choose dates to view prices

Photo gallery for Novotel Madrid Center

Exterior
Point of interest
Standard Room, Multiple Beds
Reception
Seasonal outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym

Explore the area

Map
O'donnell 53, Madrid, Madrid, 28009
  • WiZink Center
    ‪4 min walk‬
  • Gran Via
    ‪3 min drive‬
  • El Retiro Park
    ‪3 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Room, 1 Queen Bed

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, Multiple Beds

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed, Terrace

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive Room, 1 Queen Bed, Terrace

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

Superior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About the area

Madrid

Central Madrid getaway .With a stay at this Salamanca hotel, you'll be within half a mile (1 km) of WiZink Center and 2 miles (3 km) of Puerta de Alcalá. El Retiro Park and Gran Via are also within 2 miles (3 km).

What's nearby

  • WiZink Center - 4 min walk - 0.4 km
  • Puerta de Alcalá - 18 min walk - 1.6 km
  • Gran Via - 3 min drive - 2.2 km
  • El Retiro Park - 3 min drive - 2.6 km
  • Prado Museum - 4 min drive - 2.8 km

Getting around

  • Madrid Recoletos Station - 3 min drive
  • O'Donnell Station - 6 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 14 min drive

Restaurants

  • ‪Madariz Café - ‬5 min walk
  • ‪El Pescaíto - ‬4 min walk
  • ‪O'Grelo - ‬5 min walk
  • ‪Parador del Jamon - ‬1 min walk
  • ‪Los Torreznos - ‬3 min walk

About this property

Novotel Madrid Center

4-star hotel near WiZink Center, connected to a rail/subway station
Novotel Madrid Center offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 16146 square feet (1500 square meters) and includes a conference center. A terrace, a vending machine, and an arcade/game room are also featured at the business-friendly Novotel Madrid Center. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

  • 790 guestrooms or units
  • 8 levels
  • 2 bars or lounges
  • Meeting rooms
  • 16146 sq ft of conference space
  • 1500 sq m of conference space
  • Built in 2015
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Dining venue
Novotel Madrid Center offers 790 accommodations with minibars and safes. Beds feature down comforters. 37-inch LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Italian, Portuguese, Spanish

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Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 26 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (30 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (28 inches high)
  • Hardwood flooring in room
  • Lever door handles
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 37-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Covered self parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 11:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Convencion Hotel
Convencion Madrid
Hotel Convencion
Hotel Convencion Madrid
Novotel Madrid Center Hotel
Novotel Madrid Center
Novotel Madrid Center Hotel
Novotel Madrid Center Madrid
Novotel Madrid Center Hotel Madrid

Novotel Madrid Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 665 out of 1004 reviews
Rating 8 - Good. 246 out of 1004 reviews
Rating 6 - Okay. 57 out of 1004 reviews
Rating 4 - Poor. 21 out of 1004 reviews
Rating 2 - Terrible. 15 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

XIA

Stayed 1 night in Nov 2024

6/10 Okay

Sophie

Stayed 2 nights in Dec 2024

10/10 Excellent

DANIEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located. Clean with a friendly staff.
Stayed 2 nights in Dec 2024

8/10 Good

Maria, Porto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Let

Stayed 1 night in Nov 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked three nights at Novotel Madrid Center to be close to WiZink Center for Paul McCartney’s two concerts! It was convenient, clean, safe, and staff was amazing!
Stayed 3 nights in Dec 2024

10/10 Excellent

Jose

Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Stayed 2 nights in Nov 2024

8/10 Good

TAHSEEN

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Can have better breakfast options specially for vegetarian people or who do not consume meats. Almost every item had meat ingredient, except for plain salad or bread slices
Stayed 5 nights in Nov 2024

8/10 Good

Manuel Ernesto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

KOUSHIK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Novotel in Madrid was absolutely fantastic! The hotel offered a perfect blend of comfort, cleanliness, and excellent service. A special shoutout to Yuri, who went above and beyond to make our experience unforgettable. Their attention to detail and warm hospitality truly stood out. Thank you, Yuri, for making our trip even more memorable! Highly recommend this hotel to anyone visiting Madrid
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel, miami

Liked: Staff & service, property conditions & facilities
Greta front desk staff !
Stayed 1 night in Nov 2024

6/10 Okay

John R Font

Disliked: Property conditions & facilities, room comfort
Pinta mejor de lo que es :(
El lobby es muy bonito y moderno. Segunda vez que me hospedo (la primera vez fue en agosto-2022) El check-in y out fue rápido y muy amables, sin embargo, se nota que ha decaído la limpieza y mantenimiento en especial de los ascensores y habitaciones. La cama inestable, como un catre con ruedas de mala calidad, colchón malo, almohadas viejas y nada cómodas. Se nota el desgaste de sábanas y toallas. El wifi inestable en la habitación pero MUY inestable (casi como si no existiera ), si tienes que trabajar o hacer alguna transacción nada seguro porque iba y venía a cada minuto. Por otro lado, buena ubicación y personal amable
Stayed 3 nights in Nov 2024

8/10 Good

Gauri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here; I would book again without hesitation
Stayed 4 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location. The 24h restaurant and bar are a plus! Rooms are big and very clean.
Stayed 4 nights in Oct 2024

10/10 Excellent

Gustavo

Stayed 5 nights in Oct 2024

6/10 Okay

James

Liked: Staff & service, amenities
Disliked: Cleanliness
The common areas, bar and dining area were nice with pleasant staff and good options. And the availability of taxis for transportation to the airport etc was great. However I found it overpriced as the rooms and hallways were not very clean and quite rundown as well as being small rooms.
Stayed 1 night in Oct 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Gustavo

Stayed 2 nights in Sep 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel and also its location, truly amazing and the staff always makes you feel you’re home.
Stayed 1 night in Oct 2024

6/10 Okay

Paula

Travelled with family
Liked: Staff & service, property conditions & facilities
Midway to airport and Retiro Park downtown
Stayed 1 night in Oct 2024

10/10 Excellent

Hrag

Business traveller
Liked: Cleanliness, amenities
The location is great, amenities are nice, staff very friendly!
Stayed 2 nights in Sep 2024

2/10 Terrible

Natasha

Stayed 9 nights in Sep 2024

10/10 Excellent

KENNETH

Liked: Cleanliness, staff & service
location
Stayed 3 nights in Sep 2024