Petit Palace Arenal

3.0 star property
3-star hotel near Joy Madrid

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Petit Palace Arenal

Room (for 5 people)
Front of property
Front of property
View from property
Street view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Calle del Arenal, 16, Madrid, Madrid, 28013
  • Puerta del Sol
    4 min walk
  • San Miguel Market
    4 min walk
  • Royal Theatre
    4 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    24 min drive

Room options

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

Basic Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Triple Room

  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

About the area

Madrid

City center stay.With a stay at this Madrid Centro hotel, you'll be steps from Joy Madrid and Plaza de las Descalzas. Puerta del Sol and San Miguel Market are also within half a mile (1 km).

What's nearby

  • Puerta del Sol - 4 min walk
  • San Miguel Market - 4 min walk
  • Plaza Mayor - 4 min walk
  • Gran Via - 5 min walk
  • Royal Palace of Madrid - 7 min walk

Getting around

  • Sol Station - 3 min walk
  • Calanas Station - 5 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪Chocolatería San Ginés - ‬1 min walk
  • ‪Museo del Jamón - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪La Rollerie - ‬1 min walk
  • ‪Chocolatería - Churreria - los Artesanos 1902 - ‬1 min walk

About this property

Petit Palace Arenal

3-star hotel near Joy Madrid
Petit Palace Arenal offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi and wired Internet. Petit Palace Arenal also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

This 3-star Madrid hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
Petit Palace Arenal offers 68 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with digital channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Offsite parking for EUR 28 per day; discounts available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 14 for adults and EUR 14 for children
  • Room service available

Things to do

  • Free bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • LCD TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Nearby parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

This property offers central heating or air conditioning, depending on the season.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

Petit Palace Opera Hotel Madrid
Petit Palace Arenal Hotel
Petit Palace Arenal Hotel Madrid
Petit Palace Arenal Madrid
High Tech Petit Palace Arenal Hotel Madrid
Petit Palace Opera Hotel
Petit Palace Opera Madrid
Petit Palace Opera
Petit Palace Arenal Hotel
Petit Palace Arenal Madrid
Petit Palace Arenal Hotel Madrid

Petit Palace Arenal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 506 out of 1000 reviews" "
Rating 8 - Good. 359 out of 1000 reviews" "
Rating 6 - Okay. 95 out of 1000 reviews" "
Rating 4 - Poor. 34 out of 1000 reviews" "
Rating 2 - Terrible. 6 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Carmela

Travelled with family
Liked: Staff & service, property conditions & facilities
The place is in a bustling shopping area with a plethora of dining options. The staff is great and attentive to the guests’ needs. The check-in and check-out process was a breeze. The cleanliness aspect could use some improvement. We stayed on the 1st floor and there were 2 mini cockroaches lurking by the curtains that we had to get rid of. I am not sure if this is a norm in this side of town. Otherwise, it was a pleasant stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! You have everything nearby. Room and bathroom were spotless. Good breakfast reasonably priced. Miguel at the front desk went above and beyond. Gave us a lot of suggestions on what to do and where. Didn’t mind answering a million questions that we had and always greeted us with a smile. We definitely recommend Petite Palace Arenales!
Stayed 4 nights in Sep 2024

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mora than excellent location...
Stayed 4 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vanessa and Miguel at the front desk were amazing! We had issues with our flight details and they called the customer service line for us and waited on hold to ensure we were able to get the proper support from the airline in English. They went above and beyond which we really appreciated. Location could not be better and the room was clean and spacious even for a family of four.
Stayed 1 night in Sep 2024

8/10 Good

mathivannan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Azfar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property. Staff is good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Silvia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel is very cute and placed exactly 10min walking from all main attractions. It is very clean and Nadia was very nice as well. The rokm was ready when you arrived so we were able to get situated quite early. A lot of shopping areas and dining options. For a great stay vs the money spend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kristy, Citrus Heights

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The property is wonderful and so are the staff members!! The rooms were awesome! We had some trouble getting back from the “main part” of the city because the hotel was considered far.
Stayed 3 nights in Jul 2024

6/10 Okay

Erica

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
This property was fine for our 2 night stay, but our air conditioning did not function very well so we were a little warm.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

6/10 Okay

Eunyoung

Stayed 1 night in Jun 2024

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited with my family. We had a great stay here. The apartment was well located and safe. Location is very convenient to everything. Apartment was very cleaned I will recommend anyone coming to Lisbon to stay here. Communication with staff was very easy.
Stayed 4 nights in May 2024

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellant location, staff and breakfast! Ecco and sustainability concious!
Stayed 3 nights in May 2024

10/10 Excellent

Xueliang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely great location . Nice room and breakfast facility. Stuff very helpful and professional, One complain- there should be on each floor or at least in one place ( next to breakfast area) coffee, hot water machine with tea bags and cups. I was staying in hotel for a week in cold weather, didn’t feel well and couldn’t get simple tea!
Stayed 6 nights in Apr 2024

10/10 Excellent

Robin, Tottenham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very friendly staff, exceptionally clean rooms, felt very safe, close to main squares / palace. Absolutely, I would stay here again with my family. Stayed Feb 2024.
Stayed 2 nights in Feb 2024

10/10 Excellent

Maria

Stayed 3 nights in Feb 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia perfecta
Todo excelente. Solo recomiendo que el WC debe ser un poco más espacioso. En general muy bien, céntrico, lindo lugar, muy limpio y el servicio muy bueno
Stayed 4 nights in Feb 2024

10/10 Excellent

MARITERE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación. Cerca de tiendas y restaurantes.
Stayed 2 nights in Jan 2024

10/10 Excellent

Wildaliz

Stayed 3 nights in Jan 2024

10/10 Excellent

Marielmira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a wonderful place , clean , excellent location , amazing shower , a lot of room space for a hotel in Europe . Thank you !!!
Stayed 2 nights in Jan 2024